Plumbing reviews in Raleigh, North Carolina

4.8 based on 1663 reviews Back to the listing
    5

    Excellent clinician very conscientious. He knew exactly what he was doing and how to fix the problem. Very very cordial, respectful and would highly recommend

    5

    This company is very responsive and works quickly. Brad provided excellent care and insight on the situation (our 14yr old water heater finally gave out). He broke down the cost and offered multiple solutions that would best meet our needs. He was respectful of the property and animals. Lastly, he worked efficiently and ensured everything was working properly before leaving, plus provided photos of his work to show what he did/fixed. We greatly appreciate the efforts and hard work!

    5

    Luke Werner was my repairman and very professional. He explained everything in detail and was very personable while here.

    5

    Luke is excellent at what he does! Really appreciate Him and Poseidon Plumbing. I will use again.

    1

    They charge over $700/hr to dig a hole. After 1 hour of digging a hole, they weren't able to locate the leak, and wanted me to sign off on another $700 or so for another hour of digging. That's separate from the charge to actually fix the leak. I can't believe I paid someone $700 for 1 hour of digging a hole in my yard. Because they claim to do "leak detection," I was under the impression that they have some professional method & equipment for actually detecting the leak. Dousing rod? Anything more than a shovel, which I could have done myself if I'd known it was $700/hr for digging a hole!

    5

    Luke Werner was great to work with and communicated well with multiple contacts. He was professional, personable, and efficient.

    5

    I called midday today in a panic because I'd just realized my rental property had no interior water cutoff valve and a new refrigerator is scheduled for delivery tomorrow. Mark arrived at 2:30, assessed the situation, generated 3 options for me and talked me through the pros and cons. He then completed the work, checked the newly installed equipment, as well as every faucet inside and outside, and sent me a written report with pictures. Mark was knowledgeable, professional, patient, good humored, hardworking and efficient. He also generated and sent me a report listing and ranking several future repairs/maintenance items that should be taken care of next. I've used Poseidon (and it's predecessor) for all my plumbing needs since I bought the property in 2017. This is the second time Mark has been the repair technician. He replaced a water heater a few years ago. I will continue to us them in the future and highly recommend them.

    5

    This young man was very nice good manners and friendly. He answered every question that was asked. No studdering when asked something. His people skills are the best. He will go far.

    5

    The tech. Luke Werner. was super nice and very professional. He found the problem within a few minutes and fixed pretty quick. Problem solved!. Would recommend Poseidon plumbing.

    5

    Luke Werner was on-time, courteous, informative and an all-round professional. I immediately engaged him to come out for additional work.

    5

    Luke Werner came out today to fix a clogged toilet. Completed the task in no time and also installed a new toilet turnoff valve. Great Job!!! Very professional and polite.

    5

    Spencer was on time, very polite and help us out with our problem. He did a quick review and answered all our questions.

    5

    Luke. Was very professional explain everything he was gonna do before he doneIt. Did a great job on getting it done in a timely manner. Luke was very knowledgeable and did a great job

    5

    Water heater ruptured in the middle of the night. Brandon and team were at our house in the morning ready to go. New heater was in by the late afternoon and we have hot water again. Couldn’t be more happy.

    5

    Luke arrived on time and ready to evaluate the problem. He explained in accurate detail my options and the steps that I needed to understand. Luke was always detailed in his knowledge. I would give Luke 6 stars if the evaluation went that high

    5

    The service from Poseidon Plumbing Never disappoints. Their service techs are exceptional, and this includes Luke Werner. Luke came out in a timely manner, he called me with updates as to what he was repairing.

    5

    Spencer Hall repaired my garbage disposal. He was prompt, courteous, and did the work very well. I am very happy with the results.

    5

    Brandon Guthrie was great! He was courteous, helpful, efficient and talked all my options through with me so I could understand exactly what he needs to do.

    5

    Luke is the best. We called at 8:00 am, and we had a new hot water heater installed for us by 5:00 pm. I highly recommend Poseidon Plumbing!

    5

    I had a pipe leaking underneath my house , the service tech luke was able to identify the problem quickly and had it repaired quickly as well. He did a great job of explaining the situation and also evaluated my home to ensure no other issues were looming, A++ service!

    5

    Chris took care of us same day. I’m happy to have our leak fixed so fast because we had turned our water off. He also gave us some tips for this upcoming winter storm