HVAC reviews in Sanford, North Carolina

Our HVAC technician, Chris, was simply amazing and the best! Very informative, kind, supportive, knowledgeable and helpful. Thank you so much for his help and support in keeping our system maintained and guiding us with more knowledge. He also found out that our capacitor was on its way out and able to replace it for us to prevent any future malfunction with the system. Thank you once again Chris!

Our technician Mr. James Locklear was very and knowledgeable. He took the time to explain preventative measures to ensure that our units are well maintained. The world needs more people like James who was so personable. I recommend others to use Comfort Air, as they have consistently done a great job throughout these years. Thank you and God bless.

Respectfully,

The Franklin family

Carl was phenomenal! Came out and checked my whole system. Gave me some education. And fixed my capacitor. His professionalism, competency, and welcoming spirit made this visit a pleasure. 4 Gold Stars. Excellent work, Carl. It was a pleasure speaking with you.

Jose and Moises were both very professional and respectful of me and my home as well as efficient and knowledgeable of there job. Jose was very patient with explaining to me how to work my thermostat. I highly recommend this company i received a completely new system.

Fantastic service! Tomas arrived early, went right to the problem and solved it with no issues. He was very professional and definitely knows what he’s doing. Would certainly recommend to friends, family and colleagues. Great company!

It is always wonderful to meet great people, Thank you so much for continue to serve us. we truly appreciate great service. Thank you for all that you do.

30 YEAR'S PLUS IN HEATING AND COOLING QUICK SERVICE BETTER PRICING , NOT CHARGING $400.00 PLUS FOR FREON NOT TRYING TO SALE YOU ANYTHING YOU DON'T EVEN NEED. THE INSTALLERS HAVE MORE EXPERIENCE THAN 2 WEEKS , NO SALES MAN MAKING 5 GRAM OFF YOU REPLACEMENT OF YOUR SYSTEM. AND WHEN YOU HAVE A PARTS WARRANTY REPLACING IT'S NOT GONNA BE $3000.00 TO $4000.00. THERMOSTATS NOT $400.00 PLUS, AND THERE NOT GONNA CHARGE YOU $500.00 FOR A TURBO CAPACITOR. CALL THEM YOU WILL BE PLEASED.

D&D HVAC promptly sent their technician Tomas to resolve the issue with our furnace. He quickly diagnosed the problem and got our heat restored within a matter of minutes. Kudos to them for their efficiency, especially because the temperature was below freezing and being without heat for an extended period of time was not an option. Thanks again for the excellent service!!

They were responsive and had a quick turn around time with repairs

D&D (our tech was Tomas) was great! Put the request in about 12:30, he was here by 2! Professional technician who was knowledgeable and friendly. Got it fixed quickly and efficiently. Would recommend!

Added: we had a crew come out to install a new unit and they were awesome as well! Professional and cleaned up behind themselves. Great service all around.

Family-owned business that values customer service. They were the original company that installed this new heating unit at my house about 3.5 years earlier, so I selected them to repair it after another company sent by the Home Warranty Co failed at repairing it during the 2 coldest months of winter. D&D was responsive in getting Technicians out although they had to travel for over an hour to get to my house. Technicians, Sedric & Christopher, spent a couple hours trying to diagnose the problem with the heating system, were professional & respectable of customer's home, & were committed in their efforts to find the problem with the unit, and I appreciated that. After the initial diagnosis & repair, the system still did not work properly once they replaced the 'Limit Switch' that was under warranty for the part only. I had already paid for their Labor costs for that. Although their Technician felt he knew what the issue may be since the replaced limit switch did not address the issue, I chose not to utilize D&D for further diagnosis & repair because of their additonal Labor costs & travel costs of further diagnosis for repairing the unit under warranty for parts. Subsequently, I turned back to the Home Warranty Co & required a different company to make the repair(s). Days after the initial D&D repair, a different diagnosis & repair was done to the system and resulted in the replacement of the 'Heat Exchanger' plus another part replaced on this almost new Heating System. But, I appreciated the quick response, hard work, and professionalism onsite by the 2 D&D technicians to try to fix the problem with the system.

Darius and his team were on top of everything. They knew exactly why we were looking for a we wanted to install a mini split for our bonus room and loft and were able to get it installed quickly and correctly. Staff was very friendly and made sure things were done right. The day after installation Darius came out and made sure things were working as expected.
Before reaching out to Darius I had another estimate that was well outside of my price range. Darius also agreed that the other estimate was too much and was able to help us get back into our budget and get our dual-zone mini split installed and running. 10/10 would recommend.

Good customer service. Everything was clearly explained and emailed. Overall Good service

Our technician today was great and so much better and more knowledgeable.

The men who came over were very respectful, knowledgeable and they managed time wisely!

The technicians were polite and knowledgeable, did not take them but a few minutes to figure out the problem. Very pleased with the service they provided. Have been waiting for a quote to replace the unit since the technician left last Friday.

These guys were out at 8:00 and were finished by noon! They installed a new system and were very respectful. Would highly recommend D&D. Darius was great too, came out on Easter and his expertise was great and helpful!

Excellent Service ! Called for Emergency Service , Our A/C was not functioning and they responded with Quickness, Care and Support. Thankful.

System stopped cooling suddenly, within the span of a day. Called D&D because of very positive experiences with them in the past. They were booked yesterday, but came today. Within seconds of stepping out of the van Cedric heard the unit make a sound and immediately said that’s a bad capacitor. Within minutes Jalen had replaced the capacitor and the unit was working fine. Would recommend this company without hesitation. Prompt, friendly, professional, very knowledgeable, and reasonably priced. Thank you for bringing our 78 degree house back down to 72!

the installers are knowledgeable, punctual, professional and take price in their work. would highly recommend

Repairmen that service my house were very professional and customer friendly.in and out in less than a hour with full check of equipment .