HVAC reviews in Akron, Ohio

Dennis and Christopher were great to work with. They were timely, knowledgeable and professional. They provided a quality installation of my new furnace . Great attention to detail. I am confident that they stand behind their work.

Dennis provided excellent customer service when installing my new air conditioner! He is honest, reliable, very knowledgeable, and reasonably priced. You can tell he loves what he does by the way he treats his customers. Would use him again in a heartbeat!

My heat went out and it was 53 in our house. My husband was out of town. I got Dennis’s number from my neighbor. I called Dennis and he was at my house on a Sunday 30 minutes later. He was even late to dinner with his son to help out a stranger.
He not only got my heat working, he taught me the entire time he was there about our heating system. He is a very kind, smart man. I am thankful- so thankful for him. I have given his name to a lot of people since then. Grateful for you Dennis!! Thank you!!

Dennis was on time and willing to help us out when we were in a bad situation. Great pricing, great customer service, and just all around wonderful! Our new furnace works wonderfully and at a great price. Was installed quickly within 2 and half hours. Quick and clean!

The service provided by this company was exceptional! Our furnace stopped working suddenly this winter and Dennis showed urgency in helping us to heat our home. He loaned us space heaters and was able to adjust his schedule in order to accommodate completing our job in a timely manner. He and Christopher were kind and respectful of our home as they worked. Looking forward to working with them again in the future. Would highly recommend this company!!!!

After calling at least 10 other businesses on a Saturday for no heat, Dennis answered the call and was at my house within the hour. He was the most reasonably priced, and taught me how to properly clean my flame sensor in the process. I will be using this company for all my HVAC needs.

This may sound like a repeat, but I have to add to the great reviews that Tropic Air already has. Dennis and Christopher came out and installed our new furnace, they were on time, they were professional, instructional, and my wife’s favorite, they cleaned as they installed. Dennis and Christopher were meticulous at installing our new furnace. I agree, “look no further,” you’ve found the heating and cooling company for your needs.

I cannot recommend this company enough! They did an outstanding job installing my new furnace, and when a faulty part acted up afterward, they came back twice without hesitation to make it right. Their professionalism, responsiveness, and commitment to getting the job done correctly really set them apart. Highly impressed and grateful for their service! Thank you guys!

Great knowledge and customer service.

I cannot recommend him to my friends and family. I will pass.

I am not happy with the service. A bunch of promises and sweet words, a cold house with no calls answered.

Great service, friendly and cost efficient! Had me back up and running in no time!! Thanks for the service Bobby!

Bobby put central air for use in and it was the best thing we ever did and he did an awesome job for us‼️ Highly recommend 👍

Great job 1 hour between my call and on the job. Great price!!
Highly recommended
Great job
Billy

Had the furnace replaced at a really great price and with quality equipment! Very happy with the service

Our heat went out in the middle of the night, called several 24 hr places and only one answered but couldn't get to us right away, I have an elderly Father and can't go without heat, I called Bobby and he got here within 30 minutes, had us up and running again in a short time, definitely will use him again

Thank you so much making us cool. You were confident and assured me you can fix the problem. You did. Great customer service. I will definitely call again when needed. Thanks again Bobby

When our furnace broke, East End Heating & Cooling sprung into action right away. Service was performed quickly, thoroughly and with integrity. East End Heating & Cooling are now my go to source for all home heating and cooling needs. Highly Recommend 5/5 👍👍

Bobby was Very detailed and did an amazing job on my boiler. He had the best price around. Very knowledgeable and got the boiler installed in great time! Would recommend to anyone

Called East End for a problem with my A/C, because, in past experience, bigger companies try to upsell me instead of just fixing the problem. Bobby was straightforward and offered helpful information about my system and what I do (and don’t) need to do to maintain it until replacement. He fixed the obvious issue, which turned out to be a quick fix, and made sure that was everything I needed. Will call again whenever issues arise and when I do eventually need to look into an update.

Contacted Robert on a Friday evening and he was available the next day to come out and see about how to fix my furnace. He came out the first time and replaced a "switch." The problem continued and he came out the next day and replaced the switch again. Needless to say the problem persisted. He made false claims of sending a "friend" over to look at the issue, but this person never showed up. When I called him about this, he acted surprised and said he would call his friend and call me back. After giving me the run around for a couple of days, he never called me back. It was obvious his friend never went out and he knew this. I wasted money paying for the switch when that ended up not being the issue. I wasted time trusting that Robert was an honorable businessman who would do the right thing. Robert does not honor his warranty or labor. I should have listened to the newer reviews. I was hoping this was the start of a positive working relationship, however I will never refer Robert to anyone or use him again.