Reviews of local pros in Akron, Ohio

Zack was courteous, professional, and very knowledgeable. He called ahead of time to let me know exactly when he would arrive, which I really appreciated. He wore shoe covers, explained everything clearly, and took the time to answer all of my questions without rushing.

He performed a thorough combustion test, cleaned components, secured loose wiring, and even shared additional helpful information, including suggestions about wire harnessing. Overall, it was a very positive experience, and I felt confident in the work that was done. I would definitely recommend Zack.

Tom was awesome and did a great job. I appreciated his patience and willingness to explain some things to me that I was wanting to learn. They came even quicker than I thought when I had an urgent issue and the price was very reasonable. Their after hours automated system even actually worked to set up an appointment for me!

The repair representative Nick Deuri was very knowledgeable and professional. A good example of the perfect employee for Lakes Heating and Cooling.I definitely rate his performance at 5 and if I need any other work from there,I will try to get him to service my home again. Thank you Nick and thank you “Lakes Heating,”

Jake did excellent work. He was familiar with this heater and knew what to look for in a 20+ year old unit. He drove an hour to get the new blower and capacitor and still finished before lunchtime. He also helped me get on a service plan which also saved money upfront on the repair cost.

I'm so thankful for Jake and Ranko at Lake's for helping me with a repair to keep my old furnace going. They were both so patient with my questions and concerns as I prayerfully navigated the decision whether to repair or replace on old furnace. Good friends also highly recommended Lakes to me.

Denver did exceptional installing our new furnace. He was eager to explain the process and was right on time getting heat restored to our home.

I needed a new hot water tank, AC unit and furnace all on the worst day of the winter 2026 (1/26/26). I called Lakes Heating & Cooling and they responded immediately. Brad came out & gave me an estimate, Mike came at beginning of the work, then Denver Haddock and his assistant Isaiah worked non-stop tearing out my very old equipment and contacted me whenever a preference was available as far as ease of access for me later. They worked in the most bitter of circumstances and my house was warm in a day. Both Denver & Isaiah were very easy to talk to and answered all of my questions. If I have any needs in the future, including plumbing, they will be my choice. They’ve earned my trust!

Dave and Emmanuel just finished installing our new furnace!! Great job guys!! You were fast and so courteous. I can't believe how quiet the process was!! Great price on the furnace Brad!! I would recommend Lakes Heating for all your needs!!! 5 stars isn't enough, I would go for 10!! Thank you!!!

On time, knowledgeable, helpful.
Tom did a great job on the installation of our new water heater. Tom made the access to the control panel and clean out spigot much better by adjusting the orientation of the tank. NO EXTRA CHARGE.
Tom and his supervisor were very contentious about keeping our space clean and neat. They even took the old tank out through our basement door and up a snow covered hill to make sure their was no damage to our stairwell and front entrance foyer. I would highly recommend Tom and Lakes HVAC. Great work, fast, efficient and willing to go the extra mile. Thank you Tom and Lakes HVAC.

Total class act. Aaron was very informative and patient with my multiple call backs and questions when setting up the service. Ron and Dylan were courteous and professional in fixing our central air back to peak operating conditions. Would definitely recommend Novak for all your hvac needs.

Placed a call this morning because my furnace stopped in this below zero temperature 🥶. Aaron got here within the hour and fixed the problem!! Quick, professional, and affordable! Thank you so much!!!

Today, furnance maintenance was performed by Dillon snd Ephraim. Aaron Heating and Cooling has outstanding employees. An analysis was provided detailing my system's performance. Before winter sets in, call them to ensure your system is performing optimally. Doing business with Akron companies is important.

I rarely use the word "excellent" in my reviews, but I am truly delighted with this team's work. They recently installed central air conditioning and also corrected issues from the previous furnace installation. They even installed ductwork for my range hood, a job other companies refused. Based on my experience with numerous contractors, I consider this team the best in the HVAC industry. Novak Heating and Cooling surpassed my expectations. I was also pleasantly surprised by their thoughtful gift. I highly recommend Novak Heating and Cooling. Thank you, Aaron and team.

Our furnace broke down and Aaron was there within 2 hrs of our call. Very professional and courteous. Most importantly did not upsell. Highly recommended!

Clayton Evans came out to clean our vents. As always, he was polite and friendly, efficient, and very thorough in his work. We are very pleased with the cleaning and the service.

Thanks Aaron, Ron, Dun and the rest of the team. Fast service, excellent communication, good product, and friendly service. We'll be back if we want that central air hooked up!

Furnace was not producing heat on a very cold day in the winter. Novak answered my call immediately and was at the house in a couple of hours. Diagnosed the problem an heat was restored quickly. Highly recommended!

My furnace was not staying lit so I called Novak out to take a look. I suspected a faulty flame sensor which they confirmed. After Novak serviced it my furnace worked flawlessly. My technician Ron was friendly throughout the entire process and helpful when I had questions about adding hvac on my sun porch. I would recommend them and plan to use them again in the future.

Top tier service!

This was my first time working with Novak Heating and Cooling. I called at four o’clock requesting service and the problem was diagnosed and fixed by 5:30, ensuring my heat will be working over what’s likely to be a brutally cold weekend. Big Thanks to Aaron and the crew! Goodbye to all those overcharging large-scale companies, Novak Heating and Cooling has my business from now on! 🤙🏻

First experience with having our furnace ductwork cleaned out and no idea what to expect, but now I recommend it to everyone. Clayton was prompt and polite, explained the process and showed me photos of inside the ductwork. It was loud and the cats hid for an hour after he left 😂. The entire process for my 100 year old 3 bedroom home only took an hour. Novak is the place to contact!

Aaron & crew arrived on time and got the jobs done quickly. They explained each step and answered questions clearly. They left no mess behind and reviewed what they had done to make sure we would know how to operate the new attic fan.
*Updated to note that another service, cleaning and testing of our furnace was also a great experience. The team made sure to show and explain to me the test results and overall condition of the furnace and humidifier. They did describe additional products and services but did not pressure me or make a sales pitch. They were also very respectful of the house and my time, and arrived on time and completed the inspection promptly.

Dylan and Ron installed a new furnace and AC unit for me and did an awesome job. Answered all my questions and took the time to walk me through everything they did before they left. Would highly recommend these two and Novak to others needing HVAC work done