Reviews of local pros in Avon, Ohio

Our tech unfortunately had to show up to help us on Thanksgiving due to our Kitchen Sink clogging. He continued to work for a long time, did not give up, and was able to fix the problem. We greatly appreciate the help. We are thankful.

Both gentlemen were friendly, quick and professional! Thank you!

Excellent service and good customer curiosity. He was knowledgeable and helpful with post service. He guaranteed his work.

Stephan was fantastic—thorough, knowledgeable, and highly informative throughout the entire process. He made sure we understood each step and clearly communicated what to expect next. He also took the time to explain the importance of the sewer line, which was incredibly helpful. Overall, his expertise and attention to detail were greatly appreciated.

Terrell and Rick were amazing! Very professional and knowledgeable on our issue. Fixed everything right up, will be using again. Highly recommend

Stephan was very kind and professional. He talked me through all the options and also explained what was happening as he working on the job. I definitely recommend roto rooter services and especially Stephan!

We had a kitchen sink clog which was backing up. Steve was able to come out and fix it no problem at all. He was so knowledgeable and helped me learn some tips and tricks.

Thanks Steve for your time!!!

Stephen was very professional courteous helpful and knowledgeable about our problems and the solution was seamless. Very responsive on a Sunday evening! He was great!

Stephan really helped identify the issue. Professional and knowledgeable in the field. Went above and beyond to be sure we were at ease. Will be using again fue to great service.

Terrell 1242 was great he came in was knowledgeable, professional and communicated every issue that was going on as he was working. He fixed what needed fixed in a timely manner! Will use this company again 100% if needed

Our technician Rene was absolutely wonderful—so kind, patient, and helpful. He went above and beyond to explain to me and my husband our issue. In a world where kindness feels rare, his stood out in such a big way. We are so grateful for his help!

It was a unique experience and the work was needed quite badly. The worker was very well prepared and very polite. All of the time was spent well with the job and he had no problem with keeping me in the job as the work was being performed.

After speaking with 5 different people I finally talked with someone that was able to get a technician out to repair the garbage disposal. The technician Stephan was very nice and knowledgeable. He had great customer service.

Excellent Service with integrity! Very knowledgeable, also very respectful. He removed his shoes after performing a long task of augering! I recommend Stephen services to anyone in need of plumbing repairs

Owen was awesome. Very courtesy explained everything. Just trying to set up to have them fix it on Friday.

My Tech was very good and very knowledgeable and I was so comfortable with him. He did a great job and gave me all the different scenarios we may could face.

Jake was a wonderful help to me! This was the second time he's been out to help me, and each time he is straightforward and clear about the process. He's also a joy to talk to, and a bright spot in the world. Makes the experience much easier and less stressful!

Stephan, from Roto Rooter, assessed the plumbing issues at my home, which were complicated because of a back flow valve situation. Stephan referred me to the technicians who could do the tricky work successfully. He followed up with me, made all the contacts for me & scheduled the work as well. Stephan’s knowledge, help, & kindness were a godsend to me. I commend him as an extremely valuable employee of Roto Rooter. Thank you, Stephan!!

Matt S. 8106 was our plumber and he was super friendly and professional. Got my kitchen sink cleared quickly and everything is back to normal. He also arrived only an hour after I called for service.

Renee was our hero! He went WAY above and beyond to make our tight timeline happen. He also was able to navigate internally to help book other services and communicate on our behalf. 5 stars is not enough, Roto-Rooter best recognize top talent that they have!!

Matt S #8106 was excellent in his consult with us today. I did not know the doorbell was not working, but he texted as well. Also had main office call me. I think most people would have walked away.

He was very interested in what we had done already to fix the matter. He listened walked around and diagnosed what he thought the problem to be.

The estimate was given before he started and we are satisfied with repairs. Even gave us a seniority discount.

Very polite young man. Very efficient and knew his plumbing information.

Thank you Matt.
Carol, John and Moose (the dog)