Reviews of local pros in Broadview Heights, Ohio

My refrigerator and freezer weren’t functioning at the proper temperatures. I was able to get next day service. The technicians Brandon and Joe were extremely thorough in explaining the problem. They were prompt, professional, knowledgeable and super friendly. I would highly recommended Total Appliance Service, Inc.

Outstanding work and friendly People.

Weren't able to help me with my 3 generation not there thing.

Extremely professional, clean and hardworking. They came in started early in the morning and finished toward the evening didn’t skip a beat they kept it moving. I was very happy with their work it was nice, clean and organized. I would highly recommend them.

They did a professional job, were on time, and made the Generac system fulfill our needs. The also guided me through some cost savings suggestions that helped make the installation process quicker as well.

Professional, clean and respectful from the office to the service person. They explained everything before they worked on our generator. This is the first time we used them and they exceeded my expectations.

I used ARP to install a Generac power system at our home this summer in September. I was quite impressed! The crew that did the work arrived at 8:00 in the morning and were done by 4:30 in the afternoon.
They were extremely organized. They showed up with three trucks and trailers full of everything that they could possibly need to do the work. They really cared about working carefully and safely.

I wouldn’t hesitate to recommend them.

Strongly recommend ARP! We had two furnaces quit within days of each other. Andy was very responsive, prices were competitive, and his team provided excellent service. Installed the units quickly and left the area cleaner than when they found it.

AMAZING SERVICE! i had them install a whole house backup generator. The crew was very polite and friendly. No mess left behind for me to clean up. Such a great company. i tell everyone i know to use them!

Russ wss pleasant, knowledgeable and competent. I felt very comfortable with him, confident in his work, and appreciated his attention to detail and commitment to quality. John assisted
Russ and also was very courteous, knowledgeable and capable. It's clear that both men have a lot of experience and I trusted their advice. They were also very patient with my questions.

Everyone at Approved Plumbing impressed me Jeff was honest about the best course for me to take with a malfunctioning dishwasher and gave me the name of a great appliance repair man. That's why I called Approved back when I knew I needed a plumber for a different job. Sharon was so friendly every time I talked with her, and her follow-up was excellent.

Excellent Service from scheduling to completing all our plumbing needs. Everyone is highly professional and very friendly. Goes above and beyond to make sure you are satisfied. We highly recommend.

On 3/14/24 Russ F. and assistant Joe did a home plumbing inspection. Russ check my kitchen, laundry, basement, water heater and bath plumbing. He told me what was good, fair or what needed attention. He also gave me his recommendations and what I should look out for. I can always trust Russ F. and Approved Plumbing to be honest and not try to sell me something I do not need.

For the past 35 plus years I have called Approved Plumbing for every plumbing need. In 2020 Russ Fox did a beautiful job remodeling my bathroom. On Saturday (Sept 23, 2023) afternoon we smell gas by our furnace and called the gas co. The gas co had to shut off our gas due to the gas leak. We were told all the pipes had to be check for a gas leak before they would turn the gas back on. We called Approved Plumbing and spoke with Jeff. Jeff stated he would contact the person on call. Russ Brandy came within 2 hours and found 7 leaks in our home - many were in the ceiling. It took over 8 hours to find all of them. Needless to say we avoided an accident from happening. You can always count on Approved Plumbing for being professional, reliable, and leaving the area they worked on clean.

Had a billing discrepancy, called them to discuss. Was told I had to talk to the manager. Left my contact information and never got a call back. Had to suck up the costs. Will use another company next time.

Sam came for an emergency at our house on a Monday eve. He is extremely knowledgeable, friendly, and efficient. He does excellent work and goes above and beyond. Sam has a positive attitude which is refreshing. We really appreciated all that Sam did to help us with our issue. Highly recommend Approved Plumbing and Sam!!!!

I have used Approved Plumbing twice and each time have been very happy with their work. Nick M. has been particularly helpful. Professional, thorough, hard working. He did a fine job this last time, and cleaned up nicely afterward. With my old house, I’ll probably be using them again !

Would not use again. Needed some simple work done and they just pushed to upsell. Had no idea they were charging an additional $100 just to drive out to my home. Unethical.

I have had two projects done by Approved Plumbing. A toilet had to be replaced. It was done by Justin and his assistant. They did the job and removed all debris and left my house clean.
The second project was smaller and was done a few days later. It required replacing the drain hoses on my washing machine and repairing a water line valve. This time the service tech was Russ. Again, the job was done in a timely manner and my house was left clean.
I also talked to their dispatcher Jan. She was very helpful getting everything schedule .
This whole experience was very good for me. The people that did the work were friendly and answered all my questions. I am going to be a larger project later this year and I am definitely giving the job to Approved Plumbing.

All the team members at Approved Plumbing have been great, with Mike recently going above and beyond to improve our comfort level with a recent project. We had some questions and concerns but were all addressed with extreme promptness, expertise, and resolved quickly. Very appreciative to have him come by.

Thanks for being honest about what work needed to be done 👍🏼 both techs were great!

Approved Plumbing has truly earned my highest recommendation. While their overall service has been consistently excellent, what truly sets them apart is how they handle the rare occasions when things don't go perfectly.
Jeff, the owner, exemplifies what it means to run a business with integrity. When an issue arose, he didn't shy away or make excuses. Instead, he addressed the situation head-on, taking full responsibility and ensuring the work was corrected promptly and to the highest standard.
It's refreshing to work with a company that stands behind its work so unequivocally. In a world where customer service often falls short, Approved Plumbing goes above and beyond to ensure customer satisfaction.
If you're looking for a plumbing company that not only does great work but also has the character to make things right when needed, look no further than Approved Plumbing. They've earned my trust and future business.

Approved Plumbing is awesome! Especially Michael Rozak! Mike Rozak has done a lot of stuff at my house.🥰