HVAC reviews in Cincinnati, Ohio

Fantastic service from beginning to end. Cody and Ron were prompt, thorough and did a fantastic job with duct cleaning. Although it wasn’t the cheapest estimate I got, was very glad I went with this company. Didn’t try to upsell anything, the estimate provided (for free) was exactly what the final bill was. Checked the dryer for free since it didn’t need service. They provided some helpful advice for the future on our furnace and humidifier. We were very happy with the services and would definitely hire them again.

The team was very courteous and helpful. The only feedback I’d like to share is there’s quite a bit of cleanup after The ducks are clean in the form of Residual debris that’s around all the vents. I’m attaching a photo of my master bathroom where the toilet lid was full of dust and debris after they clean the vent that was directly below. And most other incidents in the kitchen, and in anywhere with hardwood floors, there was much sweeping and vacuuming that had to be done. In my opinion, this should have been cleaned up by the crew.

After having several bad experiences with other providers, Kenny was honest, fair and quick to diagnose and solve my AC issue. Super appreciative of the fast response and honest guidance. He was willing to walk me through everything that he was doing.

Cody and Ron were knowledgeable, friendly, clean and efficient. Couldn’t have asked for a better installation team. They even went above and beyond to make my son comfortable. Thank you for the hard work!

My service technician, Bobby Pence, was right on time and very quick and thorough to determine the issue with our furnace.

Our heat stopped working on what happened to be the coldest day of the winter and Bobby was able to get us back to a nice warm household within an hour. He was knowledgeable, friendly, and I would highly recommend Bobby to anyone.

I know that, going forward. I’ll be calling Bobby for my regular air-conditioning and heater maintenance.

Cole is a wonderful representative of your company. He took the time to explain everything to me. He's very polite and friendly. He even liked my dog . I would recommend Cole to friends and family. I told him when I'm in need I'll call and ask for him . Thanks 😊

This is our 3rd experience with this company ( not for a lack of knowledge or great service)…The techs that have come out are exceptional, they are knowledgeable and offer great service, they are thorough, they offer a checklist of current and potential issues to help avoid future issues. We have been thoroughly pleased with their service. We highly recommend.

I had a very good experience with your services. My service person, Jason A, was on time, very friendly, and readily helped me out with setting up the thermometer I was having problems with. He was focused on his job, was very timely and efficient, and explained all he had done and saw during his inspection/

Drew and Devon were amazing! Very friendly, respectful, and efficient. They explained everything perfectly and was allot to get my furnace up and running again! I'm very grateful for that!

You guys did an excellent job. My heat went out in the middle of the night and you were able to get here the same day to make sure it was back up and running. I was lucky and it only needed a reset and filter change. I was only charged for the technician inspection, super fair and super affordable. I will likely be signing up for their maintenance program for future issues and cleaning.

Bart Richards with One Hour did an amazing job. Called this morning and he was scheduled and out just a few hours after the call. He came in and quickly diagnosed the issue. He drew up an estimate and quickly got to work. After troubleshooting the issue, he then continued to check everything else on the unit and complete his service call. He was thorough, professional, and very kind. He explained everything clearly and as this isn’t my field of knowledge, he took the time to educate me on what happened, outcomes, and other troubleshoots for me to know if something arises. 100% using this company going forward for all our hvac needs.

Cody, Joe and Payton were all great. Very friendly and professional. My outlets needed to be added on the wall not in it and it all looks great. I’m very happy with the work that was done. I’ve been needing electrical outlets in this room for years!!! I would recommend them. I may have other jobs for them as well.

Michael came out right away for a second opinion service. He was very polite and professional. He was very knowledgeable and gave us good advice. I would recommend Michael and One hour heating and air for sure!!

You know how most service technicians will show up late? Well, in this case, I was the one running late and my tech, Devon McCormick, was kind enough to wait for me. Not only that, but when he realized the part we needed was in stock in a nearby warehouse and it would save me a trip back down to our rental property. He ran out and got it same day to fix the issue.

Devon’s commitment to me as a random customer, his knowledge and ability to trouble shoot, and willingness to go the extra mile have made me a customer for life. This man not only deserves a raise, but a promotion so he can teach others what it means to be excellent.

Give this man a raise!!

Doing service work.

Excellent. Honest and professional.

They are the best in the city. Quick and on time and their customer service is phenomenal. Highly recommended

Fair pricing and good work. I've used them several times now and they've always been first rate. They're on speed dial.

Fantastic service, Rineair is top-notch and extremely reliable!

My Mother-in-law had her unit serviced and didn't notice for a few days that she had no heat. She called my husband because she had no heat and he went over to last Saturday to check it. He found that the gas was turned off to the furnace and the switch for the gas inside in furnace was switched off. Therefore it appears that worst case is that they were going to scam an elderly person into paying for something to be fixed or best case that it was negligently left off. Either way it's not acceptable. She called to complain and wasn't offered a credit or any compensation.

Ron and his team helped get my boiler back online when it went out after doing some diagnostics and I really appreciated the way they explained everything and approached diagnosing the issue. He was very communicative of his schedule and always arrived on time which was great. There were some issues with pressure settings but nothing major or dangerous, just a few extra free of charge visits to correct a couple of things.

Ron is knowledgeable and seems to be well connected in the industry to tackle our boiler which was a rarer residential brand. I would recommend them to others looking for someone to fix their heating system.

If I could give 4.5 stars I would instead, main reason is just the fact that I had to discover the incorrect settings but it certainly taught me alot about my system I didn't know before