HVAC reviews in Cincinnati, Ohio

Have been using them for years. Had an issue today where I replaced thermostat with an updated one and could not get it to work. Put the old one back in and still nothing from furnace. Called emergency line and Mike talked me through the furnace and all it turned out to be was a small blown fuse. Ran to store, picked up and replaced and the furnace was up and running again. All this over the phone. Great people, great techs. Customer service is second to none!!

We've had a service agreement with American Heating and Air Conditioning for the past 4 years or so and have been incredibly pleased with all aspects of the relationship. Every member of the team we have worked with have been so very professional, knowledgeable, and never hesitate to go above and beyond. A specific shoutout to service technician Mike W. for always treating our systems with the utmost care and sharing his vast knowledge with us! We can't recommend American Heating and Air Conditioning enough!

We recently had American Heating & Air come out and replace our central air conditioning. Greg came out and gave us a quote and was very straightforward and honest. They were able to get us scheduled within a few days and the installers were fantastic. Each of them wore shoe covers inside our home and showed up on time and had the entire job wrapped up in a few hours.

Our new A/C is significantly quieter and pumps out ice cold air.

I cannot recommend these guys enough from both a product and service standpoint.

Very friendly and knowledgeable as well as fair prices. This company is my go-to for HVAC problems.

American Heating and Air did an excellent job with our new AC installation. From the initial call to quote, installation, and support for inspection, American was very professional, courteous, and responsive to any questions. Special call out to Mike R and installers Schon and Trevor. Their work was top-notch - even the inspector commented on the quality of the install. I highly recommend their services.

BE AWARE - Service Quality Dropped a Lot!!

I am their customer for more than 2 years with an active maintenance agreement.
They have always been great, until now.
The company is down-sizing so their reaction time is very long. Service is getting poor which is unfortunate, as they were always great.
I asked them to come recently to check my ACs that are not working properly and my house is HOT. When they came, they said there were a few things to do, mainly from an insulation standpoint which would be covered through my agreement. surprisingly, they called me on the following day saying they were fully booked and would not be able to get me in the schedule, suggesting me to find a different company. This was not the professional experience I expected from American Heating and I got SO frustrated that I am canceling my agreement with them and finding someone else.

We recently had an issue with our HVAC thermostat tripping & constantly rebooting itself. As this happened in August in the Cincinnati heat we were in deep trouble without a working AC unit!

I called American, who answered right away & scheduled an inspection later that same afternoon. In less than one hour later the technician (Jim) arrived to our home and got our unit back up and running in less than 30 mins.

The service was top notch & the technician did an amazing job! Our problem was due to a faulty condensate pump float causing the thermostat to trip off intermittently.

Jim offered me some training on how to perform maintenance on the pump and also explained some of the various settings & programs in the thermostat panel. Highly recommended! A+++

I just have to give a HUGE shoutout to American Heating & Cooling off of Red Bank.

We just moved into our house a few months ago and had a routine maintenance check on our boiler. A company came and did the maintenance check and told us that our CO levels were dangerously high so we absolutely flipped out, turned our heat off for 3 days, and started getting quotes for new boilers.

The company that told us we needed a new boiler quoted us $20,000 which made my head spin off my literal body. Luckily, I found some people in my area recommended American. They came and took a look at our boiler, walked me through every step they were doing, and showed me the CO readings after doing a little more cleaning and we were totally in the safe zone.

American could not have been more transparent and honest with us. They could have easily made $10k off us for a new boiler since we were told we needed a new one…but they didn’t take advantage of us and helped us fix the problem instead of sell us something we didn’t quite need yet.

ANYWAYS! Couldn’t be happier with their service and kindness and I hope if anyone needs help with their AC in the spring or heat this winter - you call them!

I have had great experiences with American Heating & Air Conditioning. They are always prompt to schedule appointments, show up on time, and resolve whatever the issue may be. They are also great about explaining what they did or what needs to be done. Thank you!

Our family has used American for both our commercial needs and our home, and every experience has been amazing. Their team is reliable, knowledgeable, and always professional. Ginny is the best! She makes scheduling so easy. Whether it’s repairs or ongoing maintenance, everything is handled smoothly and done right the first time. They are the best!

Very happy with Adams Heating & Cooling service. They came within the time frame I was given. He had to flush things because of mold build up. Did a great job. Of course I'll have them back again this fall for my furnace.

They repaired my system quickly and correctly. The technicians were friendly and explained everything to me clearly.

We’ve trusted Adams Heating and Cooling for several years and we will stay with Adams. Honest, trustworthy and reliable. Highly recommended 👍🏻

Prompt service. Eric was great. Definitely who I will call again if needed!

All was good, Adam's has a great monthly maintenance plan. Many benefits over and above other HVAC companies!

We have worked with Adam’s several times and are very impressed with them every time. They are very friendly and easy to work with but more importantly they are very knowledgeable and always give options and explain everything, so you can make the best decision. Can’t say enough about them, will def only use Adam’s in the future

Adams, heating and cooling installed my new furnace and heat pump seven years ago. Unfortunately, the compressor in the heat pump went out so I needed to have that replaced. Fortunately it was still under warranty. The servicemen came and were very polite and professional and installed the compressor which is not an easy fix in a timely manner. It's good to have air conditioning running again! I am always pleased with the service and employees whether it is a repair or routine maintenance. Highly recommend.

All my experiences with Adams have been positive. Fees are reasonable, technicians are on time explaining clearly any issues and the company as a whole has earned our trust.

I had an extremely positive experience with Adams.
The entire staff (owners, sales, and the installation team) were courteous, knowledgeable and personable.
I will be recommending Adams to all my friends and associates.

I have used these guys 3 times now and every time has been quick painless and affordable. I highly recommend adams!

Eric came for a seasonal maintenance. He was on time, very informative. Great job and very happy with having Adams Heating &cooling.