HVAC reviews in Cincinnati, Ohio

Sacko fixed my A/C last year and my furnace last week. Prompt and professional service by extremely knowledgeable and courteous technicians.

I was given a detailed explanation of the problems and offered very reasonable solutions.

I will never - ever - use another HVAC company. Thank you Sacko!

Levon showed up on time. He was informative and efficient. He got the job done quickly and professionally. We would recommend him to anybody needing HVAC and air conditioning services.

HVAC repairs are never easy or cheap but Sacko did a great job! They were very fast and reasonable. Also friendly. I definitely felt I could trust them, and they proved to be absolutely reliable. I'd call them again, but I don't think I'll have to for a good long while.

Levon does a fantastic job all the way through. He provided an estimate quickly, with options, so I could decide what was best for me. Additionally, he was able to coordinate times around other construction work I was having done at the time. His guys worked well and were polite. I even overheard him directing his employee as to not scratch the driveway with the AC unit. It really made me feel like he cared about not just me, but training his guys properly as well. Thanks Levon.

Sacko has been our go-to HVAC servicers since moving into our condo several years ago. Their work for us with basic & routine tasks was excellent and built our trust in them to the point that we were happy to go with them when it was time for a full HVAC replacement. Levon provided us with information on all relevant systems and helped steer us toward a less expensive system that really was the most cost-effective option for our home. The new system has been working wonderfully and comfortably.
We happily recommend them to anyone looking for HVAC service & installation.

Levon and his team are amazing. He has been my go to HVAC person for over 12 years now and has replaced several systems in several houses over that time. What I love about Levon is I can bring him a challenge such as a broken system and poorly run ductwork in a 100 year old house remodel and I just have to give him a rough idea of what I need. He comes back to me with an amazing plan that far exceeds my expectations, is completed in a timely manner and all at a cost that is extremely reasonable. There have been many times where he has talked me out of doing certain work as it would be too costly and not provide me with any good gains. Levon is spot on with recommending what you need, recommending what you don't need, and making sure your family and home are done right and safe. You cannot go wrong with Levon. He and his team are professional, courteous, meticulous, and leave the job as clean or cleaner than when they got there.

Levon and his team are fantastic! He responded to our call within 24 hours and I'm so impressed with the level of service. We received updates via text, so we could know when the technician was arriving and completed the job. As a business owner, I can't stress how much it meant to find an HVAC company this responsive. Levon and his team went above and beyond to ensure our A/C was restored. I called in Monday night and his team was there Tuesday afternoon and completed all work by lunch on Wednesday. (Needed to get parts) I highly recommend his service and will definitely use them again at our business and personal residence.

These guys went above and beyond during a very hot week and stayed until the job was finished. They were also very friendly and cleaned up the areas they used. Special thanks to Levon for working with our electrical issues. Great experience!

I’m a little late to writing a review but here goes. My furnace took a dump on me this past winter, along with my refrigerator. It was on a Sunday night and I text the owner to see if he could squeeze me in the next day. He came out to my house that night to find out what the issue was and got me on the right track for the long term fix, which was to replace the 25 year old existing furnace. No sugar coating or upselling involved here. Just FACTS and his recommendation. I had a new furnace installed that week, which ultimately lowered my energy expenses and gave me peace of mind for the rest of the grueling winter. I trusted this company to install the new furnace when I wasn’t even home. They have also installed tankless water heaters at my place of business and my girlfriend’s home. Pricing is very affordable and the quality of work is above and beyond exceptional. I would recommend them to anyone out there who wants a contractor they can trust to get things done correctly the first time.

A/C went out during this dreadful heatwave, noticed at 11am on a Friday (7/25), the day before we were hosting a family reunion. The house had gotten up to 84˚. Called Sacko Air and Levon said he would be out between 3-5 that day to have a look. Showed up at 4:30 and got the system running. Also, took the added time to do a tune-up of the system. I'm sure he was and has been super busy, but I really appreciated that we got such a quick response. Great guy, great service, great company!

I wish I could give zero stars! I sat here ALL last AUGUST with no ac!! I was told several times they had to order a part, 3 weeks later I was told they dont know what happened the part was there the whole time! It got cold so I didnt use the ac! Fast forward to 2 weeks ago they came to clean the vents in all the units in my building! Surprise the problem still hasnt been fixed from last year! So....last Friday I called and they will be right out! NOPE HERE I SIT THIS FRIDAY AND STILL NOONE HAS COME!!! I've called several times to an answering service mam we can send a message to the tech we cant make them call or come!? So how should I handle this!? Its 80 in my apt no circulating air cant sleep cant cook so cant eat! My animals are miserable! Im an disabled older woman it's kinda hard to breath in here!!!!

I have used the same HVAC service co for the last 20+ years. Recently their level of service has gone very bad. A friend recommended I call Midwest Mechanical, they responded quickly and got my issues resolved. I would highly recommend.

I waited to write this review to see if this company would take one minute out of their day to give me a call or email back. Alas, here I am..

I was broken into and wiped clean of my product because the alarm didn't go off and my store was basically a free for all until 11am the next day. At first MidSys was helpful - and then months later without any communication, no call, no email, they sent me a large bill and gave me a week to pay it, I did email the executive team and I did try to speak with the accounting team. They refused to get back to me. Then without a word sent me to collections. The woman from collections treated me better than MidSys and I have been using their services for five year. What a shame. As long as you don't need any assistance, contact or help after install - regardless of a break-in or faulty equipment - I guess they are for you.

You don’t want to call anyone else. Just put all other companies to the side and let them treat you right. Nick was so professional and clean I mean very clean. Him and his assistant who I forgot his name but he was also outstanding what you want to see in your company. These young men above and beyond

Waited over two weeks for a quote. Was told they were working on it or that I would have it "tomorrow" multiple times. Two and a half weeks later I have now been informed they never created a proposal and have no interest in doing the job. This information should have been communicated when that decision was made. Not ignoring the client or refusing to communicate this information.

Used them for our buildings 8 HVAC units. They were amazing and took great care of us. I would absolutely recommend everyone using them

Justin is our service tech and is a pleasure to work with.

Crane has been our AC/heating provider for decades. They are excellent! Since we travel a lot, they always find a way to meet our timing needs.. sometimes on short notice! They maintenance and replacement personnel are very skilled and know theses systems inside out.
I highly recommend CHAC .

We have been using Crane for 40 years. They are a wonderful company and I’ve always been attentive to our needs throughout the years. I would highly recommend them.

We spent an entire night at home in freezing temperatures right before Xmas 2022. Michelle followed up on my message, she called back and said it will be difficult as there are so many emergencies in the area. She scheduled for Tuesday 12-27 at best. An hour or so later she called again to say that someone was coming to look at the furnace...that by itself was a great sign. Mike came, a nice, calm, experienced gentleman who got the unit going in short time. He explained the issue, straight to the point, he is courteous and knowledgeable. I appreciate Crane's help. Their phone number is saved in my contacts list.

Technician was polite, friendly and helpful. Very pleased with him. However, I am very upset that the capacitor went bad only 3 years after the brand new system was installed.

5 years in and another hardware issue. Not pleased with the unit but the technician was stellar. Friendly, courteous and knowledgeable. Jusy need better quality units.