HVAC reviews in Cincinnati, Ohio

Steve was very knowledgeable and quick. Furnace went down in the middle of winter and they got us up and running with a brand new furnace in 2 days. Can't recommend them enough. We financed our unit and it was super quick and easy.

Korrina is AMAZING!!!!!!! I honestly can’t say enough about Korrina , The minute she arrived she went above and beyond helping me today. She listened to everything I had to say , being very respectful, friendly, and professional. She showed she really cares about my home & made it easy to understand everything she was showing and telling me. Thank you so much!!!!!

Just want to point out that Fast Response isn’t a roadside or towing service, which makes this experience even more special. Rob, who works with the company, was simply driving by when he saw us stuck in heavy snow on the highway shoulder. He stopped on his own, jumped in to help, and went way beyond what anyone would expect. With the help of a few good Samaritans, Rob was the main person who helped get us out safely. This had nothing to do with his job — just genuine kindness and looking out for others. Truly grateful for Rob and proud to see people like this in our community.

Robert from Fast Response & Heating was very polite and highly proficient, he immediately diagnosed the problem related to our furnace and immediately replaced Motherboard working for about two hours. We are grateful for his immediate actions to resolve the problem. After two nights of sleeping without heat, last night we slept very comfortably! I wish there were more dedicated people like Robert in our community. I have used Fast Response in the past also and I have always found them to be very professional, polite and helpful! Thank you!

Fast Response was sent out by Amercian Home Shield which is my home warranty. When having the yearly service done on the air conditioner, I was informed that there there was little to no freon and it could be frozen. Thus they recommended I get a new AC system.

A representative came out to give me the price of a new system. He stated that the air conditioner would come with a new platform, and it would look really nice in comparison to what I had.

The workers removed the gate so they could bring the new system in and take the old system out to the alley. They started installing the new air condition unit onto the existing platform. I inquired why they were not using the new platform that came with the new system, and he stated that I did not need it. Yet, I paid for the new platform.

As the gentlemen were loading the air conditioner onto their truck, one of the workers came out of my home stating that they could not take it. I asked why and he said that he had to take it to his company. Several times I asked why, then I said that it Is my system, it came with my home when I built it. He said that it is an EPA LAW that he had to take it back to his job because there was freon in it. I asked him for proof of the law, which he could not show me. As he stormed away going back into my home, he stated that he was going to call the office. A few minutes later he came outside asking me where the platform and the four legs were. I told him that I have it. He said that he needed them so that he could take them back to the job. I told him that I was not going to give it to him because it came with my system. He told the other worker to pack up because they were leaving. I went down into the basement and notice that the furnace was no longer down there. I inquired where was it and he stated that it was on the truck. I told him that I wanted it off the truck and put in the alley. They took it off the truck and left it on the sidewalk in front of the house. I asked them about putting my gate back on and he stated "no".
I am a senior citizen and them leaving my gate off left my life in jeopardy.
After the workers left the supervisor called and I told him everything that had occurred.
He stated that he had a crew coming in from Cincinnati to complete the job which was an 11/2 hours away. The installation was completed by 10:10 p.m. For all that I went through that day and evening, to date the Fast Response has not done anything for all that I had to endure that day and $18000 later.

I want to be very clear that Fast Response does not offer roadside or towing services — which makes this even more meaningful. Rob, who works with Fast Response, just happened to be passing by when we were stuck in deep snow on the highway shoulder. Without hesitation, he stopped and went completely out of his way to help us. Along with a few other kind strangers, Rob really took the lead and played the biggest role in getting us out of the snow safely. This was purely a human-to-human act of kindness, and it meant more than words can explain. People like Rob restore your faith in humanity. Huge respect and appreciation to him and the Fast Response team.

I purchased a Groupon for a furnace cleaning and inspection and was able to quickly schedule the work. I received a call within the two hour window that I was given for my appointment and the technician showed up soon thereafter. The technician, Kevin Olson, was terrific. He really knows the business, he patiently responded to all of my questions and he really demonstrated professionalism in every way. He pointed out some non-critical work that could be done and offered a discounted preventive maintenance service package, but absolutely did not try to sell me anything that I didn't need. I had no previous experience with The Geiler Company, but I now have full confidence in both their technical capabilities and their integrity. I highly recommend Kevin Olson and The Geiler Company.

Tim W. did a fantastic job at my home. He was very thorough in his inspection and looked at things that others hadn’t in years prior. He was very knowledgeable. Will be asking for Tim by name for our next appointment with Geiler.

More than pleased with Geiler’s service today. They are a union company so you know their guys are trained and qualified to work on your equipment. Chris came out and did a thorough inspection of my heating and air equipment, while performing some needed maintenance as well. Two thumbs up.

Very happy with the response and knowledge of the technicians on the scene. Will continue to use Geiler for all my heating and cooling needs A+

I initially requested The Geiler Company to meet the buyer requirements of our condominium sale, to service our HVAC prior to closing. I was so impressed with Chris, the Geiler technician, that I scheduled him to review the geothermal heating in our new house. Chris proved to be professional, knowledgeable and very instructive about a system new to us.

Tim did a great job, as usual! I know I can trust Geiler to send excellent people on their service appointments.

Every time I call Geiler, whether for routine maintenance and care of my HVAC or for an emergency, they are always responsive and professional and tremendously helpful. This past weekend, I thought I had lost all water pressure in my home. I called at about two in the morning and got a fairly quick telephone response. The next day, Matt came by to evaluate the situation and determined that my tankless water heater was actually the issue and needed to be replaced.
Both times that he was here, for the initial evaluation and then for the installation, he was incredibly helpful and professional and appropriately concerned regarding my issue. I am so thrilled to have both good water pressure and hot water in my house again! I couldn’t be happier with the results. I would definitely call Geiler again for any issue in my home for which they have expertise. I routinely refer friends to this company because of my positive experiences.
Thanks so very much for always being there to help!

Thanks to Chris who is a empathetic kind knowledgeable technician. Wonderful service

Geiler has been our go to for 5 or 6 years now. They are extremely reliable and trustworthy. Today, the coldest day of the year, we had them come out for an emergency service and they covered everything under warranty. We didn't know it would be covered, but they are honest and didn't charge us. I can't say enough about Geiler and Tim (our favorite technician). Thanks Geiler!

I am a homeowner and have worked with The Geiler Company for years. I am a working mom and The Gelier Company has always been flexible and convenient with my schedule. I have needed them for a multitude of jobs - including but not limited to plumbing, AC cleaning, heating, and installation of upgrades (thermostat, water heater...). A particular shout out to the men who installed my new water heater, it works wonders. I am impressed; their work is always clean, efficient, and has great customer service

Tim was professional, communicative, knowledgeable, and experienced. We had a week-long issue that ended up with a required replacement of a furnace. It was a big problem and Tim was terrific.

Helier has been our hvac company for well over 15 years. We love their serviceman Tim and he has followers laughingly called Tim’s groupies. The service and expectations are high and always met.

Tim always does an excellent job with my HVAC tune ups. He is friendly & explains everything he has checked. Highly recommend Tim!

Matt did excellent work installing new kitchen faucets and fixing issues with downstairs shower valve. Knows what he is doing AND does it right.
If I could do 6 stars I would. Pricing very competitive and certainly worth it for the quality of work he did. By far our plumbing company of choice.

The Geiler employees are friendly and knowledgeable! The tech was respectful of our home, leaving everything spotless. I highly recommend Geiler to anyone in need of plumbing, heating and cooling services