Plumbing reviews in Cincinnati, Ohio

This plumbing service is very good and professional. Very friendly and knowledgeable. I would use these guys again. thanks.

This is the very good plumbing service.Their service is great.They repaired all my kitchen problems and I highly recommend their service.Keep it up and best of luck for your future customer care.

We have appreciated the prompt, friendly and professional service we have received from G&R! We recommend them without hesitation!

On time. Very, very nice. Very friendly. Explained what the problem was and how it will be fixed. Will use this company again. Checked the water heater.

Very responsible company that tells you exactly what is the best solution for you and not just give you the more costly solution. I really enjoyed that approach when I called them today to get an estimate for my issue.

They provided wonderful customer service and were very knowledgeable and helpful throughout the process. Can’t thank them enough and will definitely be using again for our plumbing needs.

Great job! Prompt and a reliable company that is trustworthy. I’ve been using these guys for over 20 years and I always get great service.

These guys are the absolute best! I called and they were to my house within the hour! Truly amazing work and even more amazing people.

LOOK ELSEWHERE FOR YOUR PLUMBING NEEDS. THIS GUY GOES INTO A SENIOR CITIZENS HOME AND RIPS HER OFF BY CHARGING HER OVER $1,200.00 FOR A NEW TOILET INSTALLED. THE TOILET COST LESS THAN $150.00.

DON'T TRUST HIM HE WILL RIP YOU OFF.

This plumbing service is very good and professional. I will highly recommend. Their plumbers are friendly and nice. They are amazing and very professional. Thumbs up!

Very prompt and professional service!!! My basement had been backing up/flooding any time it rained and they fixed the problem quickly and at a reasonable price. Thank you so much!!!

They were very prompt at scheduled arrival time. Had toilet repair & new hose bibb installed. Very professional & timely service at a fair price.

Guys were great! Timing is always of the essence and they got me in quickly. Thank you!

Excellent job. They’ve been doing my plumbing for 30 years. Always on time and reasonable!

I called at 8:00 a.m. and installation was complete by 10:45-ish - I'm so impressed with this very professional and informative team, and they were wonderful with 2 our dogs - Thanks so so much!!

Adam
Was very easy to work with very knowledgeable about his work. He got in got work done in a timely manner. I would highly recommend Adam and his company.

I was replacing a toilet this past weekend when I ran into difficulties. I was not familiar with the area so I googled plumbers in cincy. I called sat early am and Randy walked me through the details I needed to fix my problem. I'm still DIY certified ! Thanks to G & R for taking the time to help me through my issue. Much apprecaited.........I will remember this ! THANK YOU !

DO NOT Hire this guy!!!
He charges exorbitant prices and then suddenly your plumbing is leaking 2-3 months later and he charges you to "fix" it again. There are many more honest plumbers out there.

Between myself and my neighbors he is 0-4 on fixing leaks. We had to hire other plumbers to fix the problem. Amazingly, we have not had any issues with the other plumbers.

I've had these guys out a few times, always a good experience. They charge by the job, not the hour, so I know what to expect to pay upfront. Every job's been explained very clearly before any work began. I'll definitely call again if I have future plumbing needs. Thanks!

BE VERY WARY OF PRICE GOUGING AND HIGHLY QUESTIONABLE G & R PRACTICES! After requesting replacement of a garbage disposal they installed 13 yrs ago, Adam and Randy Partin arrived. A gouging invoice for $1132, yes, you read that correctly, $1132 was presented for a routine 20 minute job. Even a 20+ year Certified Clermont County plumber said an $1132 disposal “better clean my toilet, wash and dry my clothes and mow my yard”. A summary of the unsavory practices disregarding reasonable behavior follows:
. Ignored Ohio Consumer Protection Laws requiring notification of right to written estimate in advance.
. Provided no product options with varied pricing in advance. Reputable companies typically offer at least 3 options from a lower to higher price. Another certified Clermont plumber called not doing so “messed up”.
. Provided no services rendered or product description, even when requested in writing afterwards! Upon checking on my own, the unit provided is a standard non premium model.
. Cynically and comically refer to $1000 ($999) as the Standard Price and $900 ($899) the “Value Price” offered on the invoice. Their pricing more than doubles industry norms on google. In addition, they even refused to answer my question regarding what they feel is the average price for a normal certified disposal replacement in Cincinnati.
. They also charged $159.50 for a “service call” when no analysis or diagnosis required, rendering the at least double ordinary total price of $1132 for equivalent product and service..
. Typically, reputable companies notify a service call charge prior to coming. No such pronouncement was ever made!
. There are numerous internet review references to gouged pricing relative to seniors. I happen to be 65+. Yelp reviews mostly all negative.
Attempts to settle have been largely ignored. Minimal responses have not addressed these specific practices. They offer only evasive generalities about years in business, having other happy customers, providing a fair price (at least double the going rate) for work done, just review your invoice (has no detail of work or product provided), they're sorry they can’t please everyone, etc. And of course, they’re hiding behind their attorney now with legal action pending.
IN SHORT, FIND ANOTHER PLUMBER!

We had a major pipe burst in our bathroom which flooded our bathroom. G&R Plumbing came out at the time they said, and fixed it in 30 mins. I highly recommend them and will definitely use them again.