Water Damage Restoration reviews in Cincinnati, Ohio

4.9 based on 554 reviews Back to the listing
    5

    I recently had the unfortunate experience of water damage in my home, and I can’t say enough positive things about Rescue Brothers Restoration. From start to finish, their team demonstrated exceptional professionalism and expertise.

    Prompt Communication: Rescue Brothers Restoration’s responsiveness was impressive. They promptly answered my initial call, listened attentively to my situation, and scheduled an assessment right away.
    Quick Emergency Service: Rescue Brothers Restoration wasted no time. They were on-site within hours, assessing the damage, and implementing emergency measures. Their swift action helped prevent further harm to my property.
    Cleanliness and Professionalism: The technicians were courteous, respectful, and meticulous. They took great care to protect unaffected areas during the restoration process. Their attention to cleanliness was commendable.
    Quality Final Work: Rescue Brothers Restoration’s commitment to excellence showed in the final results. They restored my home to its pre-loss condition, leaving no trace of the water damage. The repairs were seamless, and I couldn’t be happier.
    In summary, if you’re dealing with property damage, look no further than Rescue Brothers Restoration. Their expertise, professionalism, and dedication to customer satisfaction set them apart. I highly recommend their services!

    5

    I’m met at Joe from Rescue Brothers Restoration at a local networking event. I had a customer that ended up with a claim during the rains in April and she gave Rescue Brothers Restoration a call. They were able to help her quickly and worked hard through a challenging environment to meet our customer’s needs. I would highly recommend Rescue Brothers Restoration anytime you have a water emergency.

    5

    Rescue Brothers Restoration: A Lifesaver
    I cannot say enough positive things about Rescue Brothers Restoration. When a sudden rainstorm soaked a house we were renovating for sale due to an incomplete roof, I was devastated. However, Rescue Brothers turned a nightmare into a manageable situation.
    Their response time was nothing short of miraculous. They arrived within an hour of my call and immediately sprang into action. Impressively, they completed the dry-out process in less than half the estimated time, saving us countless headaches and potential costs.
    What truly sets Rescue Brothers apart is their integrity and dedication to customer service. Joe and Calvin were exceptional to work with, providing clear communication every step of the way. To top it off, the final cost was significantly lower than the initial estimate, a testament to their honesty and fairness.
    I wholeheartedly recommend Rescue Brothers Restoration to anyone facing water damage. Their professionalism, efficiency, and genuine care for their clients are unparalleled.

    5

    I recently had the pleasure of working with Rescue Brothers Restoration due to a water intrusion issue in my home caused by a roof problem. From start to finish, their service was exceptional.
    When I first contacted them, they responded almost immediately and were at my home in no time. Their promptness was truly impressive and greatly appreciated during such a stressful situation. The team, including Joe and Calvin, was incredibly professional and friendly. They took the time to explain the situation, the necessary equipment, and the steps they would take to resolve the issue. Their approachable demeanor made the entire process much less daunting.
    One of the standout aspects of their service was their transparency with pricing. They provided a clear and upfront estimate, ensuring there were no surprises along the way. Joe and Calvin thoroughly explained how they would dry out the affected areas and why they were using specific equipment. They used industrial-grade dehumidifiers and air movers to ensure all moisture was removed efficiently. Their detailed explanation helped me understand the importance of each piece of equipment in preventing mold growth and further damage.
    Not only did they complete the work in less time than originally estimated, but they also managed to cut the original estimate by half. Their efficiency and dedication to getting the job done right and quickly were truly remarkable. A week after the initial repair, I had to call them back for a small issue. Once again, they showed up quickly and took care of the problem without any hassle. Their commitment to customer satisfaction is evident in their prompt follow-up service.
    Overall, I highly recommend Rescue Brothers Restoration for any restoration needs. Their quick response time, professionalism, friendliness, upfront pricing, and efficient service make them a top choice

    5

    Rescue brothers are the best!!
    We had a flood in our bedroom that required restoration and rebuild they did it all!! The services were speedily, professional and superb. They were very transparent with services and pricing. My husband and I are so happy to have went with them. We love our new bedroom and appreciate a frustrating situation for us to be handled with such care and professionalism!! Thank you guys so very much!!

    5

    Excellent service, late Sunday pipe break in the shower wall.

    5

    Grant and Jacob were very professional. Excellent work and the communication throughout the process was great.

    5

    Very professional and quick to arrive. They resolved my issues with minimal disruption. The water damage was taken care of quickly and they left my home clean.

    5

    Great Service from the entire team! They are able to take a disaster in a wet basement and turn it into a great experience! Grant,Tyler and Rob are great!

    5

    Dry medic guys are top notch, very professional and great pricing, Tyler and Andrew we can't thank you enough

    5

    Great team of guys! Professional & reliable!! Grant, Tyler, & Rob were on time and fixed all of my issues with no complaints!! Highly recommend DryMedic!!

    5

    Very accommodating. On time. Professional. Couldn't have done a better job and even handled a warrenty problem quickly. Would definitely recommend them to anyone

    5

    Very pleased with the service I received from this company. I was getting my basement waterproofed and the company said they wouldn’t start until until the basement had mold removal. DryMedic got a team out within a half and hour, did an excellent job, and was very friendly and informative about the process.

    5

    Grant and Tyler were amazing. They quickly took care of of the water damage that I had from a leaking hose spigot. They went above and beyond even hauling away an old washing machine that was in my basement.

    5

    Drymedic did a great job. I came home to water in my basement. They arrived quickly and went right to work. Great team of guys. Definitely would recommend.

    5

    Grant and his team were fantastic!! They explained the entire process to us, were respectful of our space, and completed the job on time. It was wonderful to experience a company whose employees went above and beyond with total professionalism! Would highly recommend to anyone!

    5

    DRYmedic did a phenomenal job! I have used other restoration services & HUNKS hauling junk; NEVER again. DRYmedic was much more professional, knowledgeable, conscientious, and provided all of the same services, from hauling away appliances to providing the thorough cleaning I needed. After an initial analysis, DRYmedic detailed their services, provided me with options, and followed through on everything. I was quite surprised at all of the services they offer. They were tasked with cleaning and restoring a Condo that had been smoked in for 25 years, had been cited by senior services for filth, and was infested with roaches. DRYmedic is the company you want addressing your issues!

    5

    Awesome, awesome team. Immediate response. Turned my nightmare of water damage/mold into a breeze. Fast but thorough work. Explained everything as we went along. Worked with the plumber which saved on time. Grant is extremely knowledgeable, professional and a super guy. He’s also great working with insurance companies. Look no further if you need these services. It doesn’t get any better than these guys. Tyler and Ron and a 4th gentleman’s name (I’m sorry I can’t recall) are so great as well. Highly recommended.

    5

    I was referred to Dry Medic by One Hour to empty and clean out my basement. It was a horrible mess and they came in and made it look new again. Big shout out to Tyler Whitson and his crew. They did an amazing job and I would definitely recommend them to anyone needing restoration and cleaning done. Great service from start to finish!!

    5

    They were on time and very knowledgeable! The men were so kind and talked with us about insurance and every aspect of our flooded basement! The cost was reasonable! Quality job and employees! I would recommend them to anybody!!!

    5

    The crew was beyond professional and treated our home as if it was theirs. As a younger first time home owners, this was reassuring to say the least. They even were giving advice on other preventive maintenance to help reduce an accident like this again. Could not have asked for a better company to work with.