House Cleaning reviews in Cleveland, Ohio

Owner just hung up on me because he said I was “hesitant” and didn’t want me to do something I didn’t want to? Cleaning my house? Terribly unprofessional.

Horrible attitude while speaking to owner on the phone, also decided to use racial and ethnic slurs while speaking with me. He did not realize that I was a black man when he chose to use his language.

I called to set up an appointment/quote. When I asked for Bob/Robert he asked “who is this” after stating my name, he rudely replied with “don’t know who you are and hung up”. Being a potential new customer I wouldn’t expect him to know who I am. Extremely rude and unprofessional!! Seeing other similar reviews I’m surprised he is still in business.

When I first started looking for a cleaning service, back in the days when you had to open a phone book to find people, I called Mallard on a whim just because the mallard duck in their ad caught my eye. I’m so glad I did. I have used Mallard cleaning for over 10 years in two different homes and they are simply the best service out there, especially for the price. They have always delivered above and beyond my expectations, even doing special services I request like cleaning the inside the fridge, or washing garbage cans. I have recommended them to my family and my work and they are just as pleased as I am. A couple years back I thought I might be losing my job, so I shopped around for other services that were just a tiny bit cheaper and there was simply no comparison in quality. I always tell people that Mallard gets your home so deep down clean and sanitary, that when I come home after they are finished, the whole house feels like it’s been dipped in bleach.

I cannot believe these one star reviews. The reviewers must be confusing them with another company or they have an ax to grind. Call the office and see for yourself how warmly and professionally you are treated.

Not sure about the couple poor reviews....I have been treated with nothing but real professionalism every time I have dealt with Mallard Home Services. The quality of cleaning and their work is completely unrivaled! Other reviews must be from competitors that just can't hang 😆 with the duck

I find owner Mark Klein very hard to deal with .

Fiber-Seal did a terrific job of cleaning and storing our outdoor cushions. Fabulous service.

Great customer service. Willing to go the extra mile for the client. Their carpet Techs are the best in the business. IICRC Certified.

It's always a pleasure to speak/meet with John W. and Tim K. They are very approachable yet professional and knowledgeable about their process! I'm looking forward to working with them on upcoming projects.

They saved our bacon getting out ballpoint pen and coffee stains off a rug and our carpet. Very professional company with very friendly people. All chemicals are pet safe. We are having them treat our rugs also!

These guys are amazing .... I have been using them for years and they never fail to impress me - my guy today was Steve and he was awesome ... explained everything and just went above and beyond ... these guys and this company are GREAT - A+++++

Very professional and efficient.

Best cleaning experience very professional and excellent cleaning service

TRULY VERY PROFESSIONAL,ACCURATE&RESPONSIBLE,AFFORDABLE PRICES,WITH DISCOUNTS AVAILABLE,VERY SATISFIED WITH THE REGULAR CLEANINGS THAT I AM RECIEVING MONTHLY&VERY POLITE&RESPECTFUL.THANK YOU VERY MUCH COLORFUL CLEANING.

Horrible!!-Took $100's from a 91 yr-old Disabled Veteran, Widower, and NEVER came back to, even, Finish the work. We got Scammed!!
Be Careful. Do not be fooled by the smiling face. The Guarantee is meaningless. . .so, please, don't waste your money; Look Elsewhere!!

Colorful Cleaning was very efficient and professional. I came home from work and my home was spotless. Very trustworthy company. I would recommend to anyone who want a super clean home

Colorful Cleaning more than exceeded my expectations in providing a thoroughly cleaned & well organized house after a chaotic move. I would definitely use them again & encourage others to take advantage of their services.

Jerome does a great job washing the windows at our office. He has a great attention to detail and is always very friendly.

The technician Joe did a great job power washing my house and cleaning my exterior windows. My house is looking sparkling clean and my neighbors are complimenting me on how clean the house looks and how good of a job Joe did. I also liked Joe's personality and professionalism.
Thank You
Ms Jackson

Nice job on the windows they did do, except cleaner didn’t pick up after himself, and didn’t do the two worst windows. Chips, dirt under the windows sills and in the sink.
Had to reschedule several times to get them to come back and finish the job. If I use them next time I’ll be sure to be there before they leave.

Keith arrived right on time and did a great job cleaning the exterior and interior windows.