HVAC reviews in Cleveland, Ohio

4.7 based on 1317 reviews Back to the listing
    5

    Noah and Sean did an excellent job from start to finish - including diagnosing the issues that were present and prioritizing them for us based on our use of the fireplaces. They were both friendly, on-time, and communicated well throughout the process. They went above and beyond and I would recommend Century Chimney to anyone having issues no matter the scope.

    5

    Noah and Mark were out to repair our chimney and do masonry work. After observing their work, they were very informative describing their procedures, took great pride in their work which is unusual today. The final result was a superb job upon completion. Would highly recommend this company.

    5

    We had Century Chimney out today to install a new stainless steel flue liner. They arrived right when they said they would and completed the job quickly and efficiently. They are really professional, friendly and their price was reasonable. We highly recommend using them.

    5

    I recently bought a house and booked Century Chimney to inspect the fireplace + chimney. Darius & Graham arrived on time and were very friendly and courteous. Their inspection was thorough and efficient, and they explained everything very clearly. They were very knowledgeable and professional. I expected that my chimney would require some work and was not surprised at the recommendation for some preventative maintenance. We made a follow-up appointment that was convenient to my schedule. I recommend Century Chimney wholeheartedly!

    5

    My husband called Century Chimney to replace the clean out door on our chimney. Noah and Mark came out and did a fantastic job. They were prompt and courteous and got the job done quickly. Not only that, they inspected the entire chimney to be sure it was in perfect working order. Would definitely use them again!

    1

    These guys were nice enough but they told us our 40yo chimney was "not up to code" and tried to sell us a $13K relining job. They inspected the chimney before cleaning and refused to clean it afterwards. So we got a second opinion from another company who cleaned the chimney first and said it was in great shape, showing us the mortar on the clean interior on his screen and pointing out that it was smooth and intact. I would encourage everyone to pay for a second inspection before agreeing to a pricey project.

    5

    Tyler and Mark were great! They were on time, efficient, and informative. We had a clean and inspection done. Everything looks good, and Tyler educated me on how to properly use our setup. There are two maintenance services that they explained to me, but were not pushy. We will definitely be continuing services with Century Chimney, and will be booking the preventative maintenance soon.

    5

    We had Century out last week to have our fireplace inspected after purchasing our home in December. They were really easy to schedule with and showed up right on time. The two men who came out were thorough with both the inspection and the explanation of what they were doing and the issues with our flue. Unfortunately for us, the repair is outside of our current budget right now, but if we ever decide to repair the flue, I wouldn’t hesitate to have century do it. They were straightforward and didn’t try to sell us or pressure on anything. I will definitely recommend them to friends.

    They’re also really understanding about pets, which is great. We tried to keep our dog in the kitchen but he hoped the gate because he had to say hi to the visitors. They made sure to keep an eye on the door as they went in and out so he wouldn’t follow them out and didn’t mind him being nosy as they worked.

    5

    I really appreciated this company's honesty, and look forward to a chance to call again when I can use their services.

    5

    We had a phenomenal experience with Century on a reline of our chimney. They were highly professional, reliable, excellent communication and very respectful of our property. I am really impressed with the quality of this company and will use them for our chimney maintenance needs whenever required.

    5

    Excellent customer service and communication from my first call to completing the visit! Century Chimney explained pricing, which I thought was very reasonable,for services they expected to do on their visit. Tyler did an outstanding job making sure we understood the issues and then solutions and process while in our home. Tyler and Josh were expedient and kind. I can’t say enough good things! Well done and thank you.

    5

    Century Chimney is trustworthy and focused on making your home safe. I trust them fully from the ownership to the crews.

    5

    While we were not able to use Century Chimney due to the size/scope of our project, Josh C. and Josh S. were very helpful in understanding what was wrong with our chimney and firebox and what the proper steps to correct them could be. They were timely, friendly, and knowledgeable and the report they generated was extremely helpful for getting the work quoted by a company who were able to handle the scope of the work. I would definitely recommend them based solely on the experience of the quoting/evaluation process.

    5

    Gary and the team at Century Chimney are highly knowledgeable. They’ll give you an honest assessment and an affordable price. Highly recommend.

    5

    Zach and Mark came out to the house today and arrived exactly when they said they would be there. Walked and looked at the wood-burning stove and answered all questions and put to rest. Any concerns that we had. Very impressed with the overall professionalism and knowledge for the job. Oh, and the magnet business card on the side of the truck is a genius idea!

    5

    I’ve worked with Gary and his team on several occasions and they are top-notch professionals that know their craft. From cleaning to maintenance to chimney rebuilds and removal, absolutely the best!

    5

    Century did a new wood burner install for us and they were outstanding. very professional, polite, and did an excellent job with the install. It was a newer version of Nova2 fireplace and they took their time to ensure they did it right. Thank you Theresa and team.

    5

    Gary at Century Chimney is highly knowledgeable professional that knows what he's doing and does it well. He has the utmost integrity and will be honest in his assessments. Highly recommend.

    5

    Awesome crew, as a one time sweep myself I used to do my own prior to my stroke but called the team at Century to make sure my unit was fine after returning from Florida. Mark and John were quick, professional and thorough! Call Century! You won’t be disappointed!!!

    5

    We have been using Century Chimney for almost 20 years. They are reliable and dependable. The crew is knowledgeable and all really nice!

    5

    Did you know you should have your chimney inspected just like your furnace and AC unit? I didn't, but Gary and Century Chimney are very informative and helpful! And if for some reason they can't help, they know people who can. I think this is awesome service! Thank you Gary for your amazing help!