Appliance Repair reviews in Columbus, Ohio

4.0 based on 470 reviews Back to the listing
    5

    Great people and great service. I needed to have my dryer fixed. They were able to fit me into their schedule the next day. The technician was efficient at diagnosing and fixing the problem. He explained everything clearly and the cost was very reasonable. Highly recommend!

    5

    One day worked fine and the next with anAE code and had to shut off the breaker to stop it from running.. still under warranty.. CJ was awesome. Explained what it was and what he did. Very awesome guy! And it's now running perfectly

    5

    Our 2-year old Kitchenaid built in oven/microwave went out days before Thanksgiving. They were able to get us on the schedule for the next day. Unfortunately parts needed to be ordered that would be in after the holiday, but Jacob and Riley were honest, upfront, and so nice about what we needed. They were knowledgeable and efficient and got our oven back up and running as quickly as possible. I was also comforted by the lifetime warranty on the parts, especially after having two things go out on almost new oven. I really appreciate the excellent service and will happily recommend Economic Appliance Service to others!

    5

    The technician that came out to diagnose my washer not working was just outstanding. He tried to fix it but was unsuccessful. He was kind and courteous during his visit and I highly recommend this company for appliance services.

    5

    I called them yesterday afternoon to fix a broken oven. They were able to get me in this morning to fix the unit which ended up needing to be rewired. Pricing was very reasonable and the process was smooth and efficient. 10/10 highly recommended

    5

    Jacob and Brian were exceptional. They identified that a part had broken on my stove's retractable downdraft vent. After attempts to locate a replacement part revealed that it was no longer manufactured and it could not be found anywhere, they personally crafted/engineered a substitute and installed it successfully. Without their creativity and willingness to think outside the box, I would have had to replace the entire unit. They were also professional and courteous, and explained things to me very well so I understood the issue, their suggested fix, and what to expect. We also used them in the past for dishwasher repair, which was also a good experience. Highly recommend!

    5

    ⭐⭐⭐⭐⭐
    Mason was great! Our refrigerator went completely out, and I was worried we’d need to buy a new one right after the holidays. Economic Appliance Service fixed it and saved the day.

    This is our second time using them for the same appliance, and the service has been excellent both times. Everything was smoothly coordinated through LG and Economic Appliance Service, so I didn’t have to worry about anything. Highly recommend, and very thankful for our LG warranty!

    5

    They were prompt, good for their word, and did a great job!

    Had a fridge light out (the expensive light, not just a bulb) and a microwave issue. Fridge light is wonderful to have again as it was so dark for many months. Now we can see! The microwave issue repaired itself with a little inspection. BUT.. they said if the issue happened again, and if it happened within 30 days, they'd come out for free and fix for just the cost of the repair. Well, about 2 weeks later it happened again. We called and they honored their word. Responsiveness, promptness and friendliness of the repair staff and the receptionist is wonderful. This company will be our GO TO company for any appliance repair in the future! Thank you Economic A.S.!

    5

    Derek was polite, friendly, and knowledgeable. Turns out the problem was not mechanical. Derek gave me suggestions on how to reduce the amount of soap buildup. I had been using store bought tub cleaners that just did not do the job. I am now using vinegar and so far having better results. Derek did not try and sell me something I did not need. I appreciate his honesty and will use this company again when needed.

    5

    We had an issue with our 2 month old speed queen dryer (sad, I know). We contacted speed queen and EAS then called us to schedule a service appointment. The tech, Levi, was fantastic. He is knowledgeable, professional and personable. We will use EAS if we have any appliance issues and highly recommend them. P.S. - this was warranty work so I have no idea about pricing.

    5

    This company was fantastic!!!! I was having an issue with my 9 month old LG Dryer not heating up and after going through many hoops with LG they sent EAS out to fix the problem. The techs were extremely professional and had my dryer up and running in 30 minutes! I HIGHLY recommend using them!

    5

    Levi was professional, thorough and efficient. Great personality and good representative for your company. We would definitely use your services again.

    5

    Derek was a great tech. Fixed our dryer for a reasonable price, and was very personable and provided all the options. This is the second time we have used this company. The cost for the service was comparable to other places, and the labor and parts were reasonable for quality work.

    5

    Husband was here for the appointment. Dustin was very knowledgable and had the needed part in hand due to our description of the problem. Also offered a good suggestion to help with some corrosion he discovered. Grateful for his expertise and kind demeanor and professionalism. Won’t hesitate to call again.

    1

    My husband was not happy with the delayed service. After getting the model and serial numbers of the electric range, a service appointment was set up but the time was pending on message notification which would give a 3 hours window. We waited the entire day and received no message. In the evening received a telephone call saying we have ordered necessary parts and will be there tomorrow, but before we come we will send you a message. No message was received, however repair man showed up early morning. After diagnosis he said the parts ordered are not for this model and he has to come back. We decided not to go with this company and did not pay for the service call.

    5

    Absolutely perfect experience. CJ was kind and hardworking. He identified the issue, had to go pick it up and then came back and completed the work. I highly recommend this company. To note, this was a warranty repair. There was no cost out of pocket as this was through LG

    5

    Great next day service. Derek did a great job diagnosing the problem, accessing the part and completing the repair. It was repaired quickly and is now starting right up. I didn’t love that my 14 month old washer stopped spinning but the quick service and competitive pricing eased the pain a bit :)

    5

    Derek was excellent — quick and accurate diagnosis, very friendly, and extremely efficient. He identified the issue right away and had everything working in no time. In and out fast. Highly recommend!

    5

    Mason was my technician. He was knowledgeable, courteous and prompt. When he first came out, the repair couldn't be completed at that time because another part had to be ordered. He made sure that I was a priority on scheduling so that my wait didn’t have to be any longer than necessary. Thank you Mason.

    5

    Our LG Gas Range was still under warranty. The service was excellent and very timely. Our repair men were very knowledgeable and answered all questions and concerns. We would highly recommend them.

    5

    As someone who has seen the full gambit in quality work & pricing from this industry, I must say that EAS is top notch!
    Levi B. was our serviceman, and I can't speak highly enough of his professionalism and quality of work. Thank you for making this entire process easy and quick work/diagnostics.
    I will use their services going forward as our "Go-To" company.
    Cheers!