Appliance Repair reviews in Columbus, Ohio

I wasn’t happy because he was not scheduled to arrive within the window that I selected. He was very respectful and apologetic and efficient.

Honest clear precise service for furnace repair

Eric was great! Helpful, explained the work that needed to be done. Was on time

Gregg was super nice and helpful!

Nick was our technician. Arrived on time. Nick was quick to assess and quick to replace motor. Great job, very satisfied!!

Brandon was quick to diagnosis the issue and get us a fix.

Brandon was knowledgeable, kind, and helpful. He helped me resolve the problem quickly and professionally

GE washer repair, after the prior Sears repairman ghosted us- this man came to the rescue

Representative had a bad, unprofessional, and somewhat aggressive attitude that I really didn't appreciate, and further more wanted to charge me the full price ($742.00) without having done ANY repairs! Whether or not this is company policy is irrelevant since no one should have to pay money "UP FRONT" before whatever problem they're having is rectified, otherwise what's the incentive for Sears to complete the job "correctly"?

The technicians were terrific. They explained everything, cleaned up after, and provided general tips for good appliance maintenance

Very nice man. Friendly and informative.

Great customer service. Very knowledgeable individual that was kind and personable. Efficient as well.

Excellent experience! Lito had the problems with the Refrigerator Compressor Overload and Start Relay diagnosed within 5 minutes (which I had suspected) and, the Refrigerator Temperature Control Thermostat (which I had not) diagnosed in another 10. Within an hour, he had replaced both controls and had everything buttoned up.
Two weeks later, everything is still running perfectly.
My deepest thanks to Lito's technical knowledge and the whole Sears team for helping me avoid what have could have been a major expense and headache.

Technician was friendly , professional and knowledgeable

After 2no-shows for service appointments (where I waited from 8 am until 6 pm at home), I was told the issue was the tubing from my dryer to the outside vent and Sears didn’t cover this.

Don’t bother using them

My technician was on time, friendly and extremely knowledgeable. He was very courteous when bringing in tools.

Sean was awesome! In and out in a little over an hour and-a-half. Quick diagnoses, hurried out to get a control board, and replaced the old one in no time at all. He was pet friendly as well!

Nicholas was extremely helpful in fixing our ac unit. Highly recommended!

This is fake. After you create an appointment they will not show up. They will ask you for your credit card prior to an appointment… refuse to give it and say you will pay after service. They will never show up. If you try to reach them, you will call out of country and they will get so frustrated with the automated responses they will hang up. DO NOT USE THIS SERVICE!! They are scamming!

Nick was friendly, professional, and resolved my issue..... update Nick made a 2nd visit because i was still having some problems. He has been extremely helpful, he even assisted in communication with my home warranty company when they dropped the ball on things. Highly recommend him.

They came out to fix my washer didn’t fix it charged me $140. Then when I called to have them to return back out, they said they have no record of my service.