HVAC reviews in Columbus, Ohio
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Nick was very thorough and explained what he was checking as well as made some good recommendations
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He did a great job very friendly explained everything to us Great would love to have him back again
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Drew arrived as scheduled. He did an excellent job doing a complete evaluation of my plumbing and providing very informative and detailed recommendations based upon his findings. I would definitely recommend Peterman Brothers if you looking for quality and affordable services.
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Our furnace started making loud noises two days ago. I called Peterman Brothers and got an appointment for Thursday. Got a call today that they had a cancelation and could they send a tech today. When he arrived, he very quickly found the problems, and took the fan assembly out, along with two other parts and went to the shop to get replacement parts. Returned a short time later, reassembled everything, and now I have a great running furnace at a very reasonable price. I would call this company for any job and highly recommend then for any kind of home repair.
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Kevin Hamilton is a professional. He is kind and hard working. I would have him over anytime.
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We had maintenance done on our 2 existing hvac units and our 1 mini split seemed to stop working. Bill was the lucky technician that pulled our number. I cannot express how polite, thorough, and professional that man is. He diagnosed and fixed the split so it's now working better than it ever has! We are so happy with the work he did and the time he took to explain everything to us. 5 stars to Peterman Bros this time around, especially for maintenance and problems! It's so nice to have zero doubts in your mind that your expensive units are in top condition when a technician leaves your home.
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I was able to quickly schedule an appointment to get an estimate for the furnace replacement in my home just before the winter holidays. Alana wad able to give me an estimated time of arrival, and was there within the time frame that she said she would arrive. (Which was awesome not having a three hour window of time in which someone may show). She spoke with me frankly about the furnace ans what would be best foe my home and budget. I have never gone through this process before and she was patient and understanding that I wanted to get a few more bids in for the work, along with giving me time to do my research on the systems that would fit my needs. She stayed in contact with me, while going through the decision making.
The technician showed up in the time frame that I was given. Replaced the system and made sure all was working well before leaving.
If you feel a little overwhelmed when it comes to furnace replacements...give them a call. -
I’ve had good experiences with Peterman’s. Brandon just did a routine service on my A/C unit. He was professional, knowledgeable and shared information without pressure. Definitely recommend.
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Rodger kept me informed and was courteous and efficient. He was pleasant and did a great job.
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Called and scheduled my appointment with them a week or so in advance and got a call and hour before they where supposed to be there and was told they won’t be showing up. After calling they told me it would now be 2 weeks before they could come out. Would not recommend.
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The technician Billy was excellent. I had a major problem and he took the time to figure it out. Great job.
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Install team was awesome. Efficient, patient and tireless. Were not set up correctly but worked thru the hiccups.
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Conrad was very outgoing and thoroughly checked out our electrical system. He addressed all of my concerns and questions.
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I was in contact with this company which appears to do almost everything. I need a gas stove hook up and also exhaust system for a downdraft feature on the new stove. I was answered immediately but told that they couldn't do either of the services. I figured, at the very least, the line hook up would be doable as I was told it should be completed by a licensed plumber!
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Zach was great! He got my water heater problem fixed the day of and was very professional and helpful!
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Rodger and Josh were amazing. Very professional, walked me through the setup and did a great job!
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Abdul Dil was VERY thorough and respectful. He went over what needed to be done and gave me all of the information to make a decision going forward.
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Extremely thorough in explaining concerns/options of old heating system repair vs replacement with new unit. Am going with new unit.
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Just had a service visit for an eye doctors office I serve as a maintenance man. Josh the technician was very knowledgeable and worked hard to to figure out our issues, he kept me informed every step of the way and proposed several different approaches to solve the issue. Would definitely recommend and will definitely be my go to company for my heating and cooling needs
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I'd give it zero stars if possible. This is for a Columbus, Ohio area/appointment.
I called on Monday for an appointment time for a maintenance/repair (unknown) issue with our AC. The told us the first day available was Thursday & we received confirmation of same. Got a text from them on Thursday at 10:12 am saying that our technician was on his way.
At 11:57 when we had not seen anyone or heard anything additional, I called them honestly worried about the technician. They said "are you sure you got a text message?" -- like I had made something up. We explained again that yes we had received a text & then were told that the system sent it & it was a "system error" as he was not on his way yet but still scheduled for today.
At 1:56 pm they called & said they only had 2 techs in this area & they would now not be able to make it today. This is very frustrating when you've been waiting 6 hours so far for them and are experiencing an unusually hot spell of 3 days now without AC, and many other companies in the area offer same day or next day service. There was no apology for not being able to show up, they just wanted to reschedule & we refused & told them we'd call someone else (which we immediately did & got a next morning appointment).
We only called them because they bought out the local company who installed our unit 7 years ago which we were very happy with. We had no idea they were not local until I did further research.
Clearly they need improvement in lots of areas ... more technicians, better communication with potential customers, and certainly better customer service. An absolutely AWFUL experience! -
Jim was knowledgeable, explained everything in detail, answered all my questions. Gave us best recommendations; offered other things we were may be interested in.. very friendly and great service. Highly recommended Thank you for getting our unit up & running ✌️