HVAC reviews in Columbus, Ohio

4.6 based on 3037 reviews Back to the listing
    5

    Very polite and friendly. Did an excellent job, will highly recommend.

    5

    AMAZING JOB, My heat was out for 3 days I called them, they came out the next day and it was back on within 15 mins. Very knowledgeable and trustworthy thank you!

    5

    Great customer service and and the work that he do is on point.Thank you you so much for the service that you’ve done for my Restaurant today.

    5

    Very professional and knowledgeable. Went above and beyond to get my AC running again.
    Followed up later to make sure everything was still ok . I appreciated all that they did.
    I would recommend …

    5

    Great service and professional , my AC has not been working for several weeks and I found this local company and Tech,
    They got my AC up and running within few hours of my call.
    Firefly’s price is very reasonable.
    I called one of the big companies and they said they are booked for the next 5 weeks.
    I will recommend Firefly Heating and cooling for your homes and Buisinesses

    5

    I would like to say that firefly heating and cooling were excellent in their service and treated me with phenomenal customer service.With prior knowledge in hvac repair they surprised with me with seemingly fixing the issue with no problems and helped me and my family have working air conditioning in the summer heat. Overall 10/10 service and would recommend them to everyone!

    5

    I had a GREAT experience with Firefly. My first company canceled and Firefly came out the next day (on a Saturday) on time. He was able to locate the issue, order the part (new blower) and get it fixed by Monday. What I valued the most is that he fixed the problem in an old unit and didn’t try to sell me a new $14k unit like most of the AC companies do! I would highly recommend. Very knowledgeable and honest.

    5

    Thanks for your Service, we are proud to hired you . We were under untenable heat but now we have very nice air conditioniner.
    Again your service deserve to be recognize as one of the best heating and conditioning I had ever experienced,

    1

    Reckless drivers 👍

    5

    Good

    5

    😃

    1

    If you could train the drivers to stay off the phone especially in a company truck that would be appreciated.. My passenger took a clear picture of a driver distracted by his phone he almost killed a motorcycle rider.

    5

    Dixie was the most delightful person I have ever had the chance to meet and work with. She made getting a background check painless and easy.

    5

    Dixie is such a delightful person! She made the background check such a breeze and was ready to help me out with all my questions! Completely made my day!!

    5

    wear a mask. bring 60 dollars in cash for fbi and bci.

    turn left on reynolds to get into the parking lot.

    At the door, scan the QR code and answer questions.
    to dial 8051 for key to enter

    1

    I was told by Bryan in April that my Geo Thermal HVAC needs to be replaced and could not be repaired after I already spent almost $3750 to repair by same company last year in July.
    I was suppose to receive estimate for new unit from them and did not receive until now.Meantime I looked for another HVAC service company who came and repaired my unit at extremely reasonable costs and is working fine now and did not have to spend thousands of dollars to replace my unit.Not a great customer service at all as I did not receive correct information about the issues I had with my existing unit.The tech who came to look at the unit had no clue as to what he was doing and what issues to look for?

    5

    The most helpful tech I've had in a while. Easy to schedule with them.

    5

    The nicest plumber! Extremely informative and helpful, my dog loved him too :)

    5

    We had an amazing experience with this company! Especially Brian. Excellent customer service.

    5

    Well to be totally honest the service was very informative and my technician was really helpful in my options and polite. I highly recommend them for a professional and honest quote

    5

    Extremely knowledgeable and helpful staff. He took the time to explain everything to me in detail. He made me feel comfortable about the installation.