Plumbing reviews in Columbus, Ohio

Really appreciated how prompt and professional Jason was. Especially getting a water heater in and out of my basement which isn't an easy task.

Dillion Evans was detailed & precise with his service. Explained the situation with the sewage pipes clearly, overstood the problem!! Thanks!

Absolutely amazing service. Not only did they come quickly to help with our main drain backup, they worked around our crazy schedule. They didn’t try to upsell us things that aren’t necessary, very friendly and honest. I would highly recommend them to everyone, and would use them again if we needed them!

Very happy with the experience. Cody did a great job fixing issues within my toilet tank, and was very knowledgeable about anything I asked. The receptionist on the phone was very pleasant as well. Would highly recommend DrainMaster to anyone.

I was really impressed with the quick service, knowledgeable employees, and great price. Will definitely use Drain Master for future repairs and projects.

DrainMaster gave us quality service. They were prompt in responding to our need. Dillon E was AWESOME! He was very thorough in delivering GREAT service. He also educated us in the next steps. INCREDIBLE EXPERIENCE ALL AROUND!

Service tech was very fast and efficient. I think he diagnosed our issue. Over like these plumbers. Only slip was the backup mess left around our floor drain. Easy fix with hose or couple of buckets of water. I thought that was a miss.

Huge shout out to Cody for coming out n getting my tub/shower fixed on a Saturday! Fast, vwry friendly and efficient! I would highly recommend!!

I'm a repeat customer, I had my main line starting to run slow so I called Drain Masters out to water jet my main sewer line. Devin came on time and worked hard on the clog until it was gone.😀 He did a great job was very professional ,kind and informative . And the office also called when he was on the way. Highly recommended, price was 950 for both camra and water jetting. Comes with one year warranty included in price 👍👍

Cody was courageous, fast, and efficient! He identified the issue and performed the fix in less than 30 mins! Thats what I call great service. I would give Cody 10 stars if I could ☺️!

Pat came out to our church. We was having work done and couldn’t step on or park on any part of our parking lot. So Pat parked somewhere else and then we had to squeeze behind trees that were up against the church to get to the door. He was so patient ,kind , and understanding. Obviously him coming out was an emergency or I wouldn’t have had him out in the parking lot was like that. However, he was so kind and understanding and did what needed to be done to get in the church to check our leak. Even though we couldn’t afford to get it fixed at the time, he still did an awesome job. Thank you, Pat!

DrainMaster truly saved the day today. Our water line was leaking in our crawl space before our main shutoff and our outdoor shutoff was buried somewhere in our front garden bed (under a foot of snow no less). Our curb stop situation was unique due to how our neighborhood's water lines were set up with a master meter, and it felt like I had called countless places (our utility company, city water, and others) with no one able to help. When I called DrainMasters, Charity not only fielded the call but looped in her manager right away to assess if this was something they could assist with and made me feel like they truly wanted to help. Through sending pictures of the situation to her and the manager even calling my HOA to gather more info on the water line setup, Charity was able to talk me through what my likely options were for a repair and get me on the schedule the same day.

When Cody and Jason showed up they were able to diagnose the problem quickly, locate our buried curb stop (again not just buried in our garden bed but under snow), and get the water turned off to the house to make the repair. After that it was smooth sailing and we avoided any sort of worst-case scenario where our house or crawlspace would be flooded. I cannot thank these folks enough for their help and I will definitely be using them again for any plumbing needs in the future!

Dillon did a great job of explaining the process and price before beginning the work. Happy with the outcome!

The secretary kindly helped me over the phone to turn off the main water valve to stop the flooding. Cody Gibson arrived a few minutes later. He is a professional, knowledgeable and friendly plumbing technician who immediately diagnosed the reason for the flooding. He told me what parts to order and gave me the name of a restoration company. The parts will arrive Sunday and he will fix the water supply to the washer Monday. I couldn't ask for better service!

Customer service on the phone was fantastic and easy to work with. Devin arrived in a timley maner and did a great job. VERY happy with the work performed!

We’ve been using DrainMaster for many years at both our home and our office locations, and they have never disappointed us. Their team is always personable, and it’s such a comfort to hear a familiar voice whenever I need to call.

Devin and Dylan came to our home and did excellent work. They were polite, clean, thorough, personable, and took the time to explain everything clearly. Today, Cody also came out and provided the same great service.

DrainMaster has been consistently reliable over the years, and we truly appreciate the quality and professionalism they bring every time. Highly recommend!

Dillon Evans and Ridge Colwell were amazing in helping find the issue and come up with solutions to solve our drainage problems. Fast, friendly and experienced. I would definitely recommend them to anyone the future.

Phone call was answered immediately, Charity was super helpful in getting a same-day hydrojet appointment set up for my blocked sewer drain. Prices were clear and quoted up front - $950 for hydrojet and camera with a 1-year warranty, plus a $150 fee for coming out after 5pm, and that was still half of what I was quoted by Eco Plumbers. The techs arrived a little earlier than our appointment window, first time that's ever happened to me before! They called to say they were on their way and were very polite, friendly, and knowledgeable and didn't talk down to me at all. All the good reviews are true and I will be using DrainMaster for all of my future plumbing needs!

Just before Christmas my basement floor drain kept backing up all over. I called Drain Master’s the day after Christmas as they had good reviews and were local family owned. John and Dillon came out in about 4 hours to investigate. They were very knowledgeable, professional and nice guys all around. Thankfully I had an outside drain clean out and chose to hydrojet and camera my main line. They were here about 2 hours scoping and jetting my line as it was tree roots causing the problem. My house is 93 years old and it was great to watch their camera scoping to see that my overall drain was still in quite good condition! They let me hangout with them the whole time and learned they also do many other drain, plumbing and HVAC work as well. Will definitely use again for any future issues!

From my first phone call to Drain Masters they (Charity) were attentive, responsive and clear in terms of options and costs. They got us on the schedule quickly as well. Great communication during the entire process. The techs, Devin and Eric, clearly knew what they were doing, easy to talk with, explained things clearly and got the job done quickly and efficiently. I highly recommend this company. (Just for context, this was a commercial call to a relatively old church building, so a little more complicated, I'm guessing, than a residential call.)

We did need a follow up visit, and I'm happy to say that it was taken care of efficiently and professionally, just as the first was. I'm very happy with DrainMaster.

John was fantastic! He was kind, intentional, and took the time to thoroughly assess the issue before getting to work. He went above and beyond to make sure our drain was fully unclogged and running properly. We truly appreciated his professionalism and attention to detail. Highly recommend!