Reviews of local pros in Elyria, Ohio
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I have had EH Roberts handle all our heating and cooling for many years. They are always nice, well trained and work with you to get things going again if I have had issues with my systems. Would recommend!
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The technician arrived on time, following an email with his name and photo. He was polite and professional, wore booties inside to protect my carpet. I give the service excellent.
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We have relied for decades on E.H. Roberts for all of our HVAC needs. Thanks to their excellent service, fair pricing, and responsiveness we've never considered calling anyone else. We recommend them without qualification.
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I had an insurance claim I was working with E.H with for my AC. They were wonderful from the representatives on the phone to the representatives that actually installed and set up my new unit. Everything was done as they said it would be. Would highly recommend them to anyone.
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The service technicians are professionals that do a thorough job of checking and cleaning the system. We have used several other companies in the area and are most pleased with E.H. Roberts. Good notification of appointment and updating status of when they would arrive. It was convenient to get the invoice ($0 - covered under the maintenance agreement) via email. Would be nice if we could schedule so that it were earlier in the season. It seems we have to schedule over a year in advance to get the early season appointments.
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The Technician was professional, polite, on time kept me posted on arrival times, very knowledgeable clean and neat took his time inspecting the furnance and doing the yearly maintenance Iam very pleased with all the employees, technicians I had with EH Roberts Co
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The technician was friendly and did a great job installing my new furnace and air conditioning. I would highly recommend!
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We have had EH Roberts service all the HVAC at our home for several years and have always been very pleased. The techs are very careful in and around our property and always explain exactly what they've done and let us know about anything that may be coming up with our HVAC system. We highly recommend EH Roberts for quality service and HVAC equipment at a fair price.
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Service was great, they got us in the next day. Service tech was great, shared a few tips to get the best use of our unit.
Glad we went with EH Roberts when we purchased our new unit a few years ago. -
Always professional and kind. I've been with EH Roberts for a very long time. Always reliable in emergency situations and everyone you speak with is very willing to help and make sure the customer is taken care of.
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E. H. Roberts installed our heating and air conditioning system 2 years ago. We had 3 estimates and theirs was not the lowest. However, we were impressed with the sales person’s knowledge and professionalism and decided to go with them. They actually matched the low offer. We are happy with the installation and the performance of the new system. We are also impressed with the service personnel who perform the regular tune-ups. This is a quality company.
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Every experience we've had with EH Roberts has been amazing. The staff is super nice and they really take the time to make sure I understand the issues. Its not just quoting a price and leaving. They are very professional and polite. I really appreciate our technician Dylan. He was so sweet and informative. Thank you so much.
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Technician arrived on time and did an excellent job maintaining the furnace and water heater. Answered all my questions. They have installed my furnace, air conditioner and hot water heater. Over the past 3 years, there have been a few different technicians here and each has been knowledgeable, efficient and friendly. As a bonus, they don't mind my two friendly dogs. The office staff is excellent as well. They are quick to follow up on any question I might have. I highly recommend this company.
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I am on a maintenence plan with E.H Roberts they come out twice a year to service the furance and air conditioning it's always a pleasant experience with their tech Dylan. Everyone that I have had contact with have been helpful and pleasant. Highly recommend.
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I would not allow anyone in my house if I were not at home but I trust these guys enough that I certainly would. They are the absolute best. Reasonable and they keep everything clean. I highly recommend this company to anyone needing heating or air conditioning.
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Very nice professional people that do their service .They used to have a problem of not keeping appointments ,But they have corrected that issue. and they do quality work. I have no complaints. My only concern is they don't carry the R22 Freon for older systems. Being a senior on fixed income I really don't want to have to buy a new air conditioner.
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Had eh Roberts for many years, this is my second furnace and air conditioner in 30 years, due for another soon, and will use them again, have yearly maintenance plan and r very satisfied, they take care of my equiptment
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Overpriced. Out of state ownership.
Nothing wrong with the work done.
If you have the time, find a locally owned business that will not overcharge you. -
I cannot say enough great things about E H Robert’s and the technician Dan that maintained my furnace. Dan is professional, very knowledgeable and friendly. He keeps things running like a charm! Also, with the maintenance package, I do not have to pay a dime for maintenance plus I get a discount if any parts are needed.
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Great, friendly company. On a maintenance plan, where they come out twice a year. So far all the appointments have been excellent.
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Roberts HVAC service is reliable. They keep us informed on arrival times, do the work professionally, and carefully.