Reviews of local pros in Massillon, Ohio

Called last night due to my heat being off and your repair person gave me some great information! Was frost bitten in the service and was in a lot of pain. If it wasn't for him it could have been a really long painful night! I'll definitely use them and refer them to others!

Had Reliable Heating and Cooling out today to fix my air conditioner. They were here in 15 minutes and were very professional. Thanks Hannah and Jacob for doing a great job and saving my air conditioner. I will always call them and thanks again!!

Hannah came out to service our furnace and air. She was fantastic , very detail oriented. Everything is working great now! We highly recommend her and Reliable!

Our AC stopped working and we had a salesman come out that day to give us a quote! We were able to get the new AC installed very quickly! Chuck did a great job installing our new AC! Would highly recommend!

I called with furnace problem. Technician came out in one hour later. Very efficient

We have had a plan with Reliable Heating & Cooling for years! Their prices are excellent, and they are honest. With the plan, which is very reasonably priced, when you have an emergency they send a tech out right away. We had a leak and AC was not working correctly. He was able to diagnose the problem immediately and had our AC running much better than it had been. They are all very nice and very professional, both the phone personnel and the techs. We have a lot of respect for this company and trust their expertise and integrity. We will continue to call on Reliable Heating & Cooling for years to come!

Not only was my first call of the day to replace a motor,but the guy came back for a 2nd call to do a service cleaning bc my heater wasnt kicking on..very fast,very friendly ,very RELIABLE

I woke up this morning cold, shivering, and with the over arching understanding that something was not quite right. The temp in my house was 52°.

After a quick diagnostics, I realized my draft inducer in my furnace had failed. Unfortunately, I'm not an HVAC technician so acquiring the parts for a speedy repair would have been a huge hassle.

Reliable Cooling and Heating, LLC was referred to us by a close associate who had recently had furnace issues. He said they were trustworthy and fair.

A technician came out the day I called and squared us away! Hannah was very professional and knowledgeable. She was able to quickly diagnose our furnace and aquire the necessary parts to get it going in no time. There was no up selling, no waffling, no run around. Straight to the root of the issue!

I am a Maintenance Technician so, I can appreciate professionalism when I see it! Reach out to Reliable Cooling and Heating, LLC for any of your HVAC problems!

My dad recently had some service done to his furnace....And I must say we were completely satisfied with the work that was done by Reliable Heating and Cooling. They were able to get out to the house late on a friday evening...Which
Definitely worked out for my dad considering he is elderly and the temperature outside was bitter cold!! Thank you so much... We appreciate you...JACOB AND HANNA!!

Unreliable. A tech came to run a diagnostics and couldn’t schedule a follow up, a week later I try and am told a service tech will call me back…. If you like playing phone tag and waiting till the season your having issues with passes, go for it.

This company is ABSOLUTELY phenomenal!!! We received an extremely high quote for a new furnace and called Reliable to get a second quote. The technician, Brandon, came out to give us a quote on a replacement. Instead, he offered to take a quick look and see if he could repair our furnace for cheaper than the first company. He didn't have to do any of it, but ended up saving us nearly $5,000 of what a replacement would have been, had the furnace fixed within 20 minutes, and now we won't be living on ramen for the next six months! Thank you for your kindness and integrity, may God Bless you all!

Aaron has always taken care of any problem we've had for over 7 years. Always kind and friendly. Can diagnose the problem and fix it timely! 10/10 would ALWAYS recommend!!

Excellent service...

Tech was professional and attentive.

Great group of guys!

I’m always satisfied

Very personable, and meticulous!

Great knowledgeable contractor !

Quality service and good value

Employees where very efficient, did a good job.

Very good.they worked hard to find problem and repair it