Reviews of local pros in Massillon, Ohio

Sturm & Son Plumbing showed up 90 minutes early today Sat August 16th 2025. The job was 2 bathroom faucets and 2 toilets. The downstairs was done amazingly fast. The upstairs he encountered a problem with the Flange as it was rusted and broken all to pieces. He went out of his way to get the needed parts to repair it and the install continued. My 1st experience couldn't have been more rewarding having Sturm & Son come to our home for our plumbing needs. Outstanding pride in his work.

He did a wonderful job. He came out on a Saturday night. We had no water our hot water tank was broken. The pipe was stuck. No one else would come out until Monday. This company is wonderful. I will definitely use them again. Thank you so much.

I called Sturm & Sons for a bathroom drain that was clogged. Matt Sturm showed up early for our scheduled service time and had the issue fixed quickly.
A week later I needed a plumber for my mother who had a toilet that was running and spraying water. After having such great service at my house I called Sturm's again for this issue. Matt arrived soon after my call and diagnosed the issue with the toilet. Again the issue was fixed quickly and at a great price.
I recommend Sturm and Sons for all your plumbing and drain issues.

Came the same day we called. Very professional.

He was great,on time and fixed it .ty

Good work, bad customer service. expect to wait for hours past the time frame given.

Thank you I'm very happy with my new air . A1 all the way!

Been very help to my family a little expensive but lesser than others.

Super helpful and knowledgeable! Got my blower fixed the same day!

Great place flvery friendly. Was quick on what I needed good price as well.

They are very honest explain everything and every reasonable.Will call them again when need help

Good reliable company with great employees that are very knowledgeable and had the parts I needed.

Best place in town also the fairest. Like employees, place clean and neat and they don't try to oversell you or talk you into more stuff.

my heater went did so it was time to replace. So the heat was replaced and central air. they did great work

Reasonable prices. Great service! Goes the 'extra mile'

Replied promptly, and was very straight up and honest. Thankful they(staff and technician-Dave) were able to help.

The person who came was polite and a hard worker, however there equipment was not up to quality standards and it left dirt all over my walls they do not have up to date equipment and I will never use them again.

Great service, great people. Plus they had the part I needed, took the time to find alternate means. Truely cared about my situation!

Con artist thank God I found a good company to fix my ac instead of these cons who try to tell me I need a new unit Instead of the simple repair it needed this company can't be trusted

Carson from Reliable came out and fixed my furnace fast! It had a bad transformer and the flame wouldn't light. Good job.

They have always been nice and polite and always returned calls as fast as possible. This is a great company.