Reviews of local pros in Wadsworth, Ohio

Thomas installed a boiler for my parents that had a 12 year warranty. The equipmemt was meant to have an auto fill feature. Thomas was expected to install that properly. He did not. That ruined the equipment and voided the warranty. He hasn't answered a call from my parents to resolve the issue since this occurred. It will cost us 10s of thousands of dollars to buy a new one.

They've tried to contact him repeatedly for over a YEAR!

Savannah and her family came out same day on a Saturday to clear out a main sewage line at my house. The job was completed with ease and they couldn’t have been any more polite or professional! Thanks again!

They were out the same day (Sunday) I had a pipe burst and got me fixed up. Also made me realize I was overpaying for a furnace &water heater replacement from another company when I talked to them about it. I will be calling them for my future needs.

Sewage was backing up, other companies wanted me to wait a week. Graff was out the next day and fixed the issue for much cheaper.

The next week Graff also repaired my main water line for cheaper than ABC quoted, doing a fantastic job! I highly recommend them!

Best experience with a contractor, ever. We had a bit of work done, that we were not overly familiar with. Thom and his son were extremely helpful and patient through the process. They showed us what was wrong, rather than just telling us. We had questions, and they answered everything thoroughly honestly. They provided us options to make the best decisions possible for us. Their price was extremely fair. Highly recommend. They were really great!

I had Graff’s Plumbing come out to drop in a new hot water tank as the old one died. They came out same day, on a Saturday nonetheless, and were fantastic. Fast, friendly, and thorough. Would recommend!

Tom and his team are artists and life savers!!

We live in an 1885 home with its original plumbing which was installed over 100 years ago. A portion of the pipes from our upstairs toilet burst and had been leaking into the closet below (one we don’t often use). We were lucky to find it when we did.

Tom came quickly to assess the situation and come up with a game plan. Yesterday he and his team arrived and began their work, efficiently removed the old system and then designing and installing the new one. The craftsmanship is amazing!

We couldn’t be more pleased with the results. Our family highly recommends Graff Plumbing!

Huge shout out to Graff Plumbing for coming to our rescue today to repair our kitchen sink. After getting bad news from 4 different plumbing companies (the earliest anyone could come was the 18th of this month!), Thom Graff and Savannah came within 24 hours of calling them to make the repair. They were both professional and speedy in getting us back up and running and we can not be more appreciative of their services. Graff Plumbing will be our go to company for all our future needs for sure!

I cannot be any more grateful to this company when we had a very terrible situation happen at a property. The whole basement was flooded about 5 inches. I called and spoke to Savannah who dropped everything that she was doing on New Year’s Eve and went to the property 42 minutes later along with her son Thomas. They started working immediately, and the issue was resolved and handled shortly after that. With her knowledge and work ethic, she was able to tell me how the plumbing was not up to code and she knew that we needed further work to be done. The customer service was fabulous, The price was amazing and I am just truly grateful for her time in this matter. I 1000% would recommend this company to anyone !!! Thank you Savannah & Thomas for all you have done!

Had to call Graff plumbing July 3rd late day and he was able to come fix my clogged sink drain in the kitchen. Tom did a great job can't thank him enough. The pipes were very dirty.

Thom was amazing to work with! I needed help with a "quick fix" on a Saturday and he came over as soon as he could. He was so kind and calm, and he quickly fixed the problem. He is very knowledgeable about not only plumbing but so many household topics!

Savannah came on a WEEKEND within an hour of me calling and she was AMAZING! Highly recommend this company. Others I called wouldn't come for several days.

I had a great experience with Graff's this week. They stopped by to assess the situation within a couple hours, and came back the next morning to fix the problem. Pleasant to work with. Thank you, Graff's!!

They were incredibly professional and efficient in fixing multiple gas leaks at my home. Not only did they promptly address the issues, but they also ensured everything was cleaned up impeccably after the job was done. Their team was friendly and approachable, making the entire process stress-free. I highly recommend Graff's for anyone needing reliable and courteous plumbing services!

Awesome company, had backed up main, they were there next morning and got all fixed- highly recommend!

Amazing!! We had out waste valve break meaning it needed shut off at the street and we were without water! With a very busy house with lots of people and animals that is not ideal. They fit us in to give us a quote day one, and they quoted us hundreds cheaper than other local plumbers. And got us back up and running the next day! We appreciate everything you did for us! 1000% would use again and recommend!

Snaked sewer drain and replaced sump pump. Super friendly and worked quickly while they were here. They said they got all of the tree roots, however two days later they had to come back out with a camera to find that there were more roots in the pipeline. They charged me twice when the problem should have been taken care of the first time. No invoice was given at the time of either service. I have asked for an invoice several times since the repair and keep getting the run around.

I had the pleasure of working with Savannah. She was incredibly kind and patient while describing things to me. My issue, I thought to be minor ended up being a little more than I expected. Savannah offered options to help find a quick solution for our family. Thank you so much, Savannah!

I had a really good experience. Had two different leaks and a shut off that wasn't working so I had to shut off the main to the entire house. Called on a Sunday evening and they came out first thing in the morning to inspect and then came back later in the day to fix. Savannah and young Thom were a pleasure to work with. Savannah was very personable and was able to relate to us in different ways in our personal lives outside of just plumbing issues. They had that good small business feel that is much appreciated. I would definitely recommend.

Very professional, showed up the day I called, and did great work. They Installed a garbage disposal, ran a water line for my refrigerator, and fixed the drainage piping that was preventing my kitchen sink from draining.

Great