Reviews of local pros in Westerville, Ohio

They arrived exactly when expected . The plumbers were knowledgeable and fixed my problem efficiently. Small issue if there is such a thing when it comes to water and I feel it was at reasonable price on such a short notice.

Took 2 weeks and 3 calls after the initial appointment to receive a quote that was 70% higher than the next competitor. Tried to shop small business and local. Failed miserably. 3 stars because the initial contact was friendly and professional

Don't count on these guys to show up when you're scheduled for. They never showed up for my first appointment even after double checking with them on the same day. Not a good way to treat a new customer. I can't spend a good chunk of my day waiting around for you to show up! I even took off work to be at home for it. Extremely frustrating!

As you can see the service isn’t good. Any there drivers are allowed to have road rage and hit your vehicle and then play crazy like you hit them. Be careful of how you spend your money and business you support in your community

Would give zero stars, but have to leave something. Attempted to have a quote performed for a few toilets and a urinal. Called exactly 10 times over a two and half month period and never received a call back, ever. Was repeatedly told I would get a phone call the next day which never came. The last few calls I placed I received from crudeness from whoever answered the phone, I'm assuming they recognized me, as I recognized their voice time and time again. All I wanted was a quote but they were unprofessional and wouldn't give me the time of day. Thanks for reading.

We have used D&L exclusively for the past many years whenever we have plumbing problems. They are friendly, professional and very experienced. Thank you Nick for fixing our latest issue in record time!

Bought a new home and the city told me I needed to get backflow testing. D&L did the prior tests on the home, so I gave them a call. I was told they would call the city to inform them it was being taken care of and that I would be "put on the schedule." A couple of weeks later, the city shows up, telling me my water is about to be shut-off and they had never heard from D&L.

TLDR; my water almost got shut off because D&L didn't follow through on anything they had promised.

I have nothing but excellent things to say about D&L plumbing. We had our sump pump die in a rainstorm and our basement began to flood. They had someone respond quickly and before a couple hours had passed we had a new, functioning sump pump that saved our basement from more water damage. These folks are very professional, helpful, informative, and fair. I could not recommend them more.

D&L Plumbing did a fantastic job!!! Very pleased.
David is extremely friendly and helpful... he even helped us mount our TV during his visit...
now that’s what I call extraordinary customer service!

We’ve used D&L Plumbing a few times now and they have been fantastic. They were able to install a gas line to an outdoor fireplace when we were told by our contractor it couldn’t be done and he basically bailed on us. Not only was D&L able to install the gas line but they really cared about keeping the costs low for us. They also took care of some leaky plumbing that could have caused a lot of damage. We highly recommend them.

Dave and his crew were very impressive, and professional. I'm satisfied with their service.
They listen and have a personal touch which seems to be lacking today. Their knowledge is a great part of their service. I thank them all for a job well done.

D&L have to be the most knowledgeable, professional people I have ever had the pleasure working with. They resolved my issues, offered solutions to FIX my existing appliances instead of slapping down a price tag in the 10’s of thousands. They showed up promptly, and did a wonderful job.

Showed up on time. Good friendly and clean service. Change for the work performed was fair and acceptable.

Absolutely phenomenal service — above five stars! I had a plumbing emergency and this company came through in the most timely and professional way. Nick, the owner, personally came out to assist, which really speaks to the level of care and commitment they provide. He was incredibly kind, helpful, and walked me through every step from A to Z so I understood exactly what was happening. It’s rare to find someone so transparent and informative in this field. I’m beyond grateful and will be using this company for all my plumbing needs from now on. Highly recommend!

D&L Plumbing did a job for a rental property that backs up to our home and in doing so, tore down our fence and killed two of our trees without notifying us they would be working on our property to access underground sewer lines. When we finally tracked them down, they told us they would return in 30 days to grade, seed and repair the damage but it is now approaching 60 days and they have not returned. The owner will not return our calls and the eyesore you see in these photos is what our back yard has looked like for nearly 2 months. We are preparing to list our home for sale and are very displeased with the lack of response and resolution from D&L Plumbing. It sadly looks as though we will have to seek legal recourse to get anything done. The property owner, Carrie C McMillan, is related to the owner of D&L and when we call her to seek a resolution, she simply hangs up on us.

I appreciated the professionalism and expertise of this company immensely! The team was cordial and very polite all week long as they replaced our boiler furnace. Look no else!

Read all reviews before calling. Experienced everything described in the negative reviews, nothing from the positive. Person who answered wasn’t pleasant, kind of condescending when I inquired around specific services offered on their website to ensure they did the work I needed (every other plumber I called did not — including the ones google said did). Took my info and said a secretary would have to call me back. I’m in an emergency no water scenario, so I called the next company shortly after (reviews said they’re known to ghost prospecting clients this way). Needless to say my problems resolved calling a different company and I’ve yet to receive a call back from them almost 10 hours later. Do not recommend.

Came to fix a burst pipe. Arrived on time, did quality work, and even came back same day to fix another problem with the same pipe that was discovered in the process. Made some great suggestions for how to prevent future issues. Highly recommend!

Dave is the best plumber I've ever done business with. He's done a bunch of things for me, installed a sump pump, replaced a water heater, installed some new toilets, replaced a kitchen faucet. etc On every job his work has been simply excellent. I wouldn't hire anyone else at this point, and don't intend to. Why would I? I've found the best!

Great work fast response

Great guy... trust him.