Reviews of local pros in Willoughby, Ohio

I had a wonderful experience with AJ Parker! I called with a concern and they had a technician come to my house within the hour and the issue was promptly fixed. Austin, the technician, was very respectful and efficient in his service.

I have used AJ Parker Plumbing for more than a decade. I have been consistently pleased with their work. When they do work for me, projects come in as estimated, I have no need to clean up additional work, and they work with my time constraints.

Exceptional Service – Highly Recommended!
I recently hired AJ Parker Plumbing to replace two older toilets and water heater, and I couldn't be more impressed with their service. From the initial call to the final installation, everything was smooth, professional, and stress-free.
The team arrived on time, explained the entire process clearly, and worked efficiently. They handled the removal of the old units and installed the new ones with great attention to detail. Not only was their workmanship top-notch, but they also left the space spotless afterward.
What really stood out was their professionalism, honesty, and respect for my home. The pricing was fair, and there were no surprise fees—just quality work and great customer care.
If you need plumbing work done right the first time, I highly recommend AJ Parker. I'll definitely be calling them again for any future needs!

We haven’t lived in our home long. So when we had a bunch of issues we didn’t really know where to begin and didn’t have much knowledge about issues in the past with the plumbing and fire place or what had been fixed or what had been an ongoing issue. We called AJ Parker Plumbing and they came out and looked at all our issues, no matter how big or small. They don’t try to upsell us or do anything unnecessary repairs. They talked us through everything we had told them about, how they could fix it and what the long term goal would be. We had them fix our gas fireplace, a toilet, rebuild 2 shower faucets for more temperature control. They fixed the noise the shower was making( it sounded like the pipes were working way too hard. Imagine a lawn mower in your walls) and got rid of a clog in the shower as well.
They were all so nice, respectful of our time and property. Stayed as quiet as they could since my BF works from home. Explained everything to me and let my dog bring them all the toys she could find.
What a great family owned company! Highly recommend to anyone!! Thank you all so much for your help!

I have used this company for many years and they never have let us down. I called this morning for a minor situation and they were able to be out here within a few hours and the guy was fast. Neat, explained why I was having the problem and what he was gonna do to fix it and cleaned up before he left. He was like the perfect thing to happen, especially when we’re sitting here, kind of in panic mode because we don’t have hot water. Laundry was half done. Best team for all things they do!!
10/10

I had a new sub pump and battery backup installed at my house. When shopping around they were very helpful and extremely knowledgeable in choosing the best model and size, they did not try and sell me anything I did not need.
The gentleman who did the install were very professional and polite, they explained the process to me and made sure I knew how to care for and test the system before they left. They were also very clean and did not leave a mess behind. I was very pleased with the service and will use them again in the future.

Requested service through their website and got a prompt response. Communication was easy and thorough. The service time window was only 2 hours instead of half my day. My clogged drain was handled pretty quick. Very knowledgeable and respectful. They are family owned which is a nice bonus.

We recently purchase our home in Willoughby and within two months living here a leak appeared. As a new homeowner water leaking can be intimidating. I called AJ Plumbing, they came out and with a preliminary access ment knew they would have to go in the wall. They came back out went in the wall and fixed the leak. They were very kind, professional and didn't waste time with getting the job done. The cost wasn't near what we thought it would be. I really appreciated the customer service that was given.

We have had many experiences with plumbers - and AJ Parker is by far the best. Over the past four years, they have done quite a bit of work on our daughters (almost century) home as well as ours. They are dependable, do excellent work, go out of their way to help you and do not over charge for their services. They always communicate the timing and price up front and get someone out to resolve issues quickly. Finding a contractor that you can trust to be fair and do excellent work is like finding a unicorn. I highly recommend this family owned local company for your plumbing needs!

My condo outdoor faucet started running water yesterday and could not be turned off. I called A.J. Parker at 8 this am and their tech, Pete, installed a new faucet before 10am. He had the parts and the new one looks much better quality than the frozen one. The price was what I would expect to pay for excellent service. I highly recommend this company.

Best plumbing supply in the county.

visit with my bro Enrique. very convenient business for all your needs.

Counter person was extremely helpful and knew exactly what part I needed.

The counter guys Joe and Bill are very helpful great people to deal with

Everyone is very helpful and pleasant! Go to place for all your plumbing or HVAC needs!

Bill and joe are just the best to help with all of your needs.. well plumbing needs

My day is always brighter when I have to go to Active and see Joe and Bill. They’re always super helpful if I have a question about anything and have no issues with talking me through something. Active is an excellent plumbing supply store to shop at.

A great local plumbing supply store! They have everything you need for your plumbing project at reasonable prices. I was very pleased with their helpfulness too. The person working with us helped us figure out exactly what we needed to get the job done, and helped us avoid going overboard purchasing materials we didn't really need.

In the first 2 minutes of the phone call, the man who answered was distracted, and not pleasant. When I began to tell him about the job, his first response was, we don't make enough money off of this. He then stated he doesn't do free quotes and it isn't worth it for him. So those wanting to seek this company out, your business isn't worth it to them.

Arrived early. Were extremely professional. They replaced my sump in record time. Also worth noting they were nearly $300 cheaper than other companies in the area. We will definitely use them going forward for all our needs.

Showed up on time. Cleaned up at the end of each day. Very knowledgeable and polite. Hard workers with lots of patience, which are tough to find these days. Thanks for the great job on the sewer repair. Next time we'll call you with an easier job.