HVAC reviews in Broken Arrow, Oklahoma

My favorite HVAC company in town. JJ in particular is the best! Super friendly, very knowledgeable and always willing to explain everything and what he’s doing every step of the way.

Can’t recommend enough!

JJ was awesome! Very friendly, knowledgeable, and thorough! I have used this company for years (everything from installing a new unit to servicing my existing ones) and have always been happy with their service.

GOD SEND: If you need, honest, reliable heat and/or air servicing done for your home, I highly recommend Polar Bear Jack's Home Services, LLC. We have a 2-story house with two sets of furnace/AC - one for upstairs, one for downstairs. We woke up with no heat downstairs on Tuesday (2/11/2025) morning. What could have been a $30,000 entire HVAC replacement situation according one company, turned out to be a warranty-covered heat exchange replacement for the one furnace with Polar Bear. They offered to call Lenox on our behalf to get warranty information, inspected our home and unit to ensure that there were no carbon monoxide leaks, and got us back to a warm house in no time. Very grateful!

They are the first company in two years who actually took the time to crawl under our house to help us understand why it felt so humid and why proper airflow seemed to be an issue.

JJ was incredibly thorough during his inspection, capturing photos and videos of everything he found down there. He and Willy did a great job walking us through their suggestions for fixing the problems and patiently answered all of our questions. Because of how severe the damage was, they got us on the schedule right away.

Once the job was completed, they took more photos of what they fixed and made sure we fully understood everything they had done. We really appreciated their attentiveness and expertise!

From the quote process through installation, we had nothing but clear communication and amazing customer service. We’d been putting off replacing our HVAC for as long as possible and got several quotes. PBJ’s pricing was very comprehensive and competitive. They helped us find a good local credit union for a loan and quickly scheduled installation in just a couple days. Install crew was so awesome, they did an amazing job. It’s been almost a month and we’re so pleased with our AC. 10/10 will recommend to everyone!!

I recently had the pleasure of working with Zack from Polar Bear Jacks, and I couldn't be more impressed. Zack serviced my AC unit, and his professionalism and expertise were evident from start to finish.

Not only did he provide excellent service, but he also took the time to answer all my questions and offer useful maintenance tips. It's clear that Zack takes great pride in his work, and I truly appreciate his dedication to ensuring my AC is running smoothly. I highly recommend Zack and Polar Bear Jacks for anyone in need of reliable and top-notch HVAC service.

Thanks Zack!

This is one of the great companies we all hope
to work with. J.J.and Willie the air duct crew went above and beyond to make sure all our issues in the attic were addressed. It was a pleasure to work with these guys. They always left the area clean and communicated with us every step of the way!!
Thank you Polar Bear Jacks you can work on my house anytime!

Our AC went out and Jordan came out and investigated and found the issue was with the circuit board. He explained our old unit, and what the new units would do for us! He was very professional and friendly!

I used polar bear jacks home services to spray foam my shop. Ronnie and his crew did an amazing job, prompt on time and very reasonably priced. I also admired his let’s get it done attitude while maintaining quality workmanship.

Zach and his team are great. I had a project that was time sensitive (aren't they all?). And they pulled through for me. Price was great and system works great too.

Ronnie Bridges is a Godsend. Our home has been so hard to keep cool in the summer and warm in the winter. Thanks to him we will no longer have that issue. He came in, gave us an excellent quote and got right to insulating our home. He is a very hard worker, extremely professional, kind and considerate. I felt so bad having him go in our attic at the height of September's heat. I cannot say enough great things about him. Thank you for the many ways you helped us. He has earned our business and I will recommend him to everyone we know.

Great company overall! JJ is a true professional. He knows his business, explains everything and always follows through. Couldn’t recommend more!

Amazing service from the guys at Polar Bear Jack's! They came out and diagnosed the issue and had us up and running with a new unit in no time! And just in time for summer! Huge thanks to Zach, JJ, Ken, and Willy for getting my family taken care of.

I can not speak highly enough of the service we received from PBJ. Jordan came out the same day, he was polite and knowledgeable. When we ran into a hiccup the next day he came back out that day and had us back up and running in no time. Polar Bear Jack's will have all of our future business.

I was blessed beyond measure with this company and most of all JJ!! Strong Christian man, explained everything he was doing. Very respectful and I felt very honest. He found out I was a Christian and after the work was done we praised God !
Blessings Lord on this gentleman and the company he works for. Thank you again, l will support this company-- tell your friends and neighbors!! Megan

An A+ Team! These folks are thorough, clean, and friendly. I had a furnace, condenser unit, and air handler system installed the day after I requested it for a fair price just before temps hit the 100s. And they answered all of my random questions along the way which is a big plus. Thanks again PBJ

I called Polar Bear Jack’s for some issues we were having with the three mini split units that they had installed in our home. JJ came promptly on time and took care of everything. He was polite, efficient, and knowledgeable. He was very patient with all of our questions and concerns, and very thorough. We will definitely ask for him again.

I have been a customer of Polar Bear Jack’s for all my HVAC needs since 2016. I’ve got a rather difficult piece of equipment that requires patience, knowledge, and care. Sometimes parts for my HVAC unit can take weeks to arrive and the PBJ team have always gone above and beyond to help me stay comfortable in my home during the repair process.
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Flexible scheduling, easy to work with. Shopped the price with multiple providers and they were the best. Installed spray foam and min split in shop

A hot day for a hot job but Polar Bear Jack's did a cool job. My old system was 22 yrs old & needed to be replaced. Every thing went smoothly & the crew did an excellent job. I recommend PBJ's to show up on time & do the job right.

We are very please with the service we received by all the techs that came to replace our mini split system. JJ and Rico went above by offering to take away an old hot water tank that they saw sitting out that we were going to have to deal with. Thank you guys!