HVAC reviews in Edmond, Oklahoma

I have been using Patriot heat and air since spring 2022. In this time I have had them out 4 times for various service calls and PM's. Every time a tech has come to my house whether it has been Zach, Issac, or Tanner they have always given me a timely notice and ETA of their arrival and they show up when they say they they are going to be there.

All of the techs have been great to work with, they very friendly, courteous, detail oriented, and straightforward with their service recommendations on our system. They take the time to explain these recommendations without pressuring us into a decision and build our trust in them. When I had an issue that I thought was an AC problem not only were they were able to help me determine that it was in fact a slab leak they were also able to refer me to a quality plumber to fix the issue.

Whenever I call the office or have been called by the office to schedule service, April is always friendly and has been able to get someone out to me quickly. Once even she was able to get someone out to me the same day for an urgent call.

I highly recommend Patriot Heat and Air to anyone who is looking for a competitive and customer service oriented HVAC company. They are honest and friendly professionals that want to help you take care of one of your homes most important systems.

Patriot has been great for my recent air conditioning needs! So responsive and made me a priority!

Tanner is so knowledgeable and explains things in great detail and makes it easy to understand and also gives great recommendations!

Patriot is 🌟 🌟🌟🌟🌟

We have used this company before and were very pleased with service and price, so when our AC went out again this summer we knew exactly who we were going to use. From the initial call when I spoke with Willie to the service call with Alan it was excellent. Alan was efficient, friendly and helpful. He even took the time to talk to our home warranty company so that we can be reimbursed for our claim. We will recommend these guys to anyone with heat and air issues and are grateful that they were able to come out the same day especially since it was so hot today. Thank you Patriot!

Excellent service. Kevin was very personable and professional at the same time. Wife and I both enjoyed having him in our home. He is very knowledgeable and explained everything in great detail. Two thumbs up!

This is a really awesome company. They are veteran owned and many of the technicians are vets as well which is something I can really appreciate as a 20 year Air Force veteran myself. A big thanks to Tommy, Brad, and Issac for a job well done. Patriot presents you with a wriitten estimate before any work is done which wasn't the case for 5 other companies I had contacted. At first they installed a gas line for my home generator. They did such a great job I asked for their help with my heating and air conditioning needs. They were able to completely fix my problems and within the schedule I needed. They fixed numerous mistakes made by another company as well as adding much needed updates to my system. They were very professional, friendly, and worked till 8pm to get the job done. They were also very affordable. I won't use any other company. They have definately earned my respect, trust, and loyalty. Make sure you check them out...you'll be impressed and glad you did!

They are friendly and professional from start to finish. Very helpful in making the appointment at a time that was convenient for me. Taylor, Tanner, and Don were great at taking pride in repairing my heat problem and were very good at communicating with me throughout the process. I will definitely be a return customer for my heating and air services! THANK YOU ALL FOR YOUR SERVICES!

We had an excellent experience with Tommy. He worked for hours in the cold attempting to repair our over 30 year old heater and installed a new heater for our home. He was extremely knowledgeable, professional, respectful, and treated myself and my husband the exact same which I appreciate a lot. They had a fast response time, very reasonable prices, and quality work. We will be using them for all future heat and air needs. :)

We had a great experience with Patriot Heat and Air and would highly recommend them. The technician Isacc arrived quickly and was very professional and friendly. He was very thorough and was quick to provide us the details of what was wrong. After getting the part we needed to be repaired, he also got it fixed in no time. Of course no one wants their heater to stop working on a cold winter day, but Isacc’s quick work made it a less stressful experience.

About two years ago my A/C died and we didn’t know what to do!
These guys are all amazing. I called on a Friday and had an appointment with Randy the next Monday. He’s fantastic, a true gentleman, very professional, and communicates exceptionally well. He outlined everything they were going to be installing, what services we’d be receiving and the total cost. By that Friday I had Randy, Tyler, Bradley and Courte on my doorstep, early, to install and fix everything. Before 3 that afternoon my entire system was installed and online. We love Patriot and will be recommending them to everyone!

Purchased a new ac unit and a new generator from patriot. The technician never came back after the gas company inspected the unit, so when I lost power the first time the generator did what it was supposed to do but guess what it didn't power the house. Called patriot and asked them to please just come by and check it out because my mom was at home alone with no power for over an hour. When I called generac they told me what to check and the technician never flipped the switch so it would power the house. Easy fix they could have sent someone over bit literally refused.

Thank you for Patriot Heat & Air for your business. As a customer, it’s hard to find an HVAC business for service and repairs because it’s so many out there and you never know what you’re going to get. Due to word of mouth, I selected your business for my repairs and you guys did a great job. The repairs was timely, and you guys were very responsive. Not only that, but it was 1/3 less than what Gordon’s quoted me! I want to recognize Technician Issac Stanfield. He is very knowledgeable in his job, honest and professional. He made the experience with your company much better and confirmed my reason to always call Patriots back for service/repairs. You guys have a great guy on your team and whoever hired him, did very well. All in all, I was beyond satisfied with the service so much that I enrolled in the yearly maintenance service. I look forward for the continued business. For anyone searching for an HVAC company-go with this one! You won’t be disappointed.

Always very friendly.Sent me a reminder when services are suggested. Easy to make appointments when it is convenient for me. Service Tech very friendly.Explains everything so I understand(I have severe cognitive issues).Also points out things that may need to be serviced/repaired or replaced before it becomes a major problems.Even explains things that may need immediate attention and which should be done soon..I absolutely love the no pressure approach..It is easy to tell that Service Tech enjoys what he is doing and not just doing his job "next- now serving # ".

We lost our ac on (of course) the hottest day of the year (so far) but Tommy came out & got us back up in operation in a very short period of time. Sincerely appreciated his positive & cheerful attitude!

UPDATE!!! We had to call Patriot again because of another issue and, once again, got excellent response and service! Don charged our system & we asked for an appointment to discuss a new unit since ours is over 20 years old. Alan came out the very next day & went over everything with us. He very patiently answered every question we had & we are looking forward to getting our new system installed next week. We strongly recommend Patriot Heat & Air!

October 2024 had to have Kevin come out because of an issue caused during some exterior construction. He was quick to repair our issue and get us back in service. Appreciate you Kevin!

I was with a different company that was taking more then 3 days to come out for my AC not working called these guy up and they came the next day. Very appreciated and amazing work thank y'all for being there. Tanner and Don came out to the new house and installed our thermostat and checked out the old unit they were wonderful and very knowledgeable. I 100 percent recommend this company

Patriot sent a team out to replace 2 units on our condo and did a fantastic job - start to finish. We had them back out to install 2 wifi thermostats. We were quoted one price, billed a higher one but they stood behind their initial quote. Hats off to Willie, Tommy and the entire Patriot Team. Will definitely use them again and refer at every opportunity.

I found Patriot Heat and Air from a Google search and chose them based on their great reviews. I'm so glad I did. They were highly professional from beginning to end. I started by speaking to Jennifer on the phone last Thursday and letting her know I wanted my A/C replaced. She was so kind and sent Randy to my house two hours later. Randy thoroughly inspected everything and asked me many questions about what I liked/disliked about my current system. When deciding on a new unit, he gave me many options and some suggestions to fix one of my rooms that gets less air than the rest. I was given information so I could make my own educated decisions, but there was no pressure or upselling at all, which was very appreciated. Bradley, Cortt, and Kale were out this Monday to install the unit I had selected. Just like Jennifer and Randy, they were kind and professional the entire time. Everything looks great and I've been enjoying cool, reliable air. The inspector from the city told me, "Whoever installed that did a neat job!" My mind is at ease knowing I had true professionals and a high quality installation.

I had to use Patriot Heat and Air as an outside reimbursement offer from my home warranty since 4 techs I had through my warranty were refusing service. When I called Patriot, they were very professional and understanding and made sure to get out as soon as possible. I explained this was going through my warranty and they went above and beyond to make sure I had invoices, receipts, and knowledge through the process. If I ever need AC repair I'll definitely look at using them again!

I’ve been using Patriot Heat and Air for years. After their acquisition, it seems they’re going through some growing pains, as I was rescheduled a couple of times.

When the tech showed up, he was great! Kevin was fast, efficient, thorough, and good-spirited. Thanks Kevin!

Kevin was on time for our appointment. Always a plus in my book. Very polite. Went right to work & completed my checkup in good time. Over the years, they’ve kept my heat/air in perfect condition. Highly recommend.

We have been members with Patriot for several years now and are always impressed with the amazing customer service, quick answers to calls or problems, and willingness to tackle any and all projects we need. We always work with Tommy and he is so wonderful! He helps us with anything needed and always explains anything going on with our system in detail so we understand. Tommy goes above and beyond for us and we appreciate him so much! I always recommend Patriot Heat and Air for any needs!

Patriot saves the day at our house - A/C stopped working yesterday evening and they had someone out and fixed by 11:45 am today. Service Technician Kevin Williams explained to me everything that went wrong and what he did to fix it. Fantastic service all around and very much needed that with 100 degree days and no A/C!