Appliance Repair reviews in Oklahoma City, Oklahoma

The technician was super knowledgeable and friendly. He quickly diagnosed the problem and gave us options to fix it. He fixed when he said he would.

After two failed attempts from another company, Daniel from Mr. Appliance was able to assess the problem with my vent hood over my stove, order the correct part, and return to install it in order for it to work properly again. I highly recommend Mr. Appliance. I would have given five stars, but both times a mess was left and I had to clean that up, but other than that, the service, timeliness, and communication was great.

I made an appointment for the same day. They showed up 2 hours later and had my oven up and working again an hour later. They also made some other little maintenance fixes to make sure my broiler kept working. It’s always a bummer to have to spend a ton of money on a fix, but these guys were extremely professional, friendly, quick and overall fantastic.

Jason is an extremely knowledgable tech. Repair went just like he said it would, even time wise.
So glad I found him.

Jay was great and got our washer all fixed up! This is the 3rd time we’ve used Mr. Appliance - they’re great!

Jason did an excellent job taking care of us. He identified the issue with our washer and expedited getting the correct hardware ordered to resolve the issue and get our washer up and running again. Including answering all of my questions I could come up with - pleasure doing business with him 10/10 would recommend his service.

They are fast, Courteous and will do everything they can to get you back in business fast

Jay showed up on time, did a great job! Personable, courteous and professional! So pleased with his abilities to fix both repairs. Will recommend to any and all.

The tech barely looked at any of my appliances, then said nothing was wrong with my washer and fridge. Had a different company come out and both appliances had major issues (with proof) that were fixed. Don’t recommend this place.

Logan was very respectful and knowledgeable of my Frigidaire/Electrolux dryer. My husband and I were debating on fixing vs. buying but we were glad we made the decision to repair! Now we have a brand new dryer!!

Every appointment should be as easy to schedule as this one was! They even called to see if I was available earlier than my scheduled appointment time. Seth was so personable, polite and professional and insured our range was fully operational before leaving. Definitely will use again should the need arise!

I did online schedule for Monday AM 8 -10A, the repairman arrived at 8:30. Determined the issue and ordered the part. Came back Wed as he said he would and installed the new part in a very short time. Cleaned up where he worked and ran thru a cycle to be sure no leaks etc. I felt the cost was reasonable and the overall service EXCELLENT

The set up of the appointment was great ,I made the appointment for 9/5 from 2-4 Confirmed via email and text . They were a no call no show . And nobody is answering their business phone . I made this appointment a week ago and left work early to make this apt. I could have gone with a more reliable company and maybe had an apt sooner than one week out . I was looking forward to the good experience everyone else boast about in the reviews . Not only did they not keep the apt , they have not called to reschedule. Terrible.

ETA: I called a 1800 # and had the issue escalated . I received a call back . I was told the technician attempted to call me to reschedule but that wasn’t true . I have no missed calls, vm’s or text . I’ve been rescheduled for next Friday with a different tech .

ETA: I called today ( Saturday ) to cancel the apt for next Friday after thinking about it . They never rescheduled the apt. Figures .

Anyway , yall do with this what you may .

Jason is the BEST!! On time, very personable, friendly & professional. He explained every move he made in a way I understood exactly what was going on & why. He gave me tips on how to keep my fridge in top shape as well.
I will ALWAYS use MR. APPLICANCE in the future!!!

Jason, was here ASAP, diagnosed the issue & went get parts immediately & had things installed & running very quickly. Best service ever. This the best place to go for your appliance service! I would use them every time I need help. We set an online appointment & they were very helpful in getting our problem solved successfully…

Repairman showed up on time, was professional & polite. Got right to work. Explained what he was doing. Repaired the start button & ran the dishwasher. Said the button had become dirty & needed to be cleaned. Soon as he did the unit started working again.

Only leaving one star because it was required to get this far. We called about a month ago because our fridge wasn’t cooling anymore. Frank came out and came to the conclusion that we had the wrong button pushed inside which makes 0 sense because the buttons are meat, deli, and produce. Anyway he left and the fridge continued to not work. We contacted them multiple times after trying to get someone back out. Finally we were told someone would be here Monday 11/24. Monday rolls around and we were no call no showed. I called on Tuesday asking why, and was told “another employee scheduled the date wrong, someone will be there tomorrow 11/26 between 1-3. I called today 11/26 to double check this information and was told they’d be here between 2-4. Keep in mind we were told they had the part we needed to fix the fridge. When Frank came back today he looked at the fridge again and said it’s the “compressor” which is not what we were told before. So here we are a day before thanksgiving with no working fridge still. This is extremely frustrating after being told for a month the part was ordered and the fridge would be fixed. We also have been charged for both visits and our fridge is still not working. I would recommend finding actually any other company, there has been 0 communication on their end and my fridge is still out.

Mr. Appliance came to my house to fix my dishwasher. He diagnosed the problem and while doing it, broke the water line which caused a leak. He left it that way, unbeknownst to me, even though he knew he had caused it because he tried turning the water off because of it. The next day, we discovered a big puddle of water in our kitchen. I called to get them over to fix the leak and even after telling them that I needed them here before 3:00 (I called to remind them twice) to fix a leak that they caused, they still arrived late. He had to leave it that way because it was Christmas Eve and we had somewhere to be and he also needed to go home. The man said he would be here on Friday morning to fix it, he never came. I had to call and schedule the appointment myself. 3:00-5:00 was the apt time and they never showed up. Called back at 6:00 and they said the office is closed. DO NOT use this company!!

If I could leave 0 stars I would. This company is a fraud do not trust them. They sent a tech out to fix my refrigerator he ordered and replaced the wrong part. The refrigerator never worked. I had to get a new one. They refused to give me a refund for the wrong part that was placed on my fridge. It also took a very long time for a partial refund. The lady in the office is a liar and the technician was incompetent. Please STAY AWAY for your own protection do NOT trust these people!! Find a legitimate repair company.

I was beside myself with the holidays quickly approaching and needed both my ovens working. Jay was great. I wasn’t aware he was coming out and had to head out to work by 9:00. He got right to it and I was able to make my time line. He was very professional and worked quickly. Knowledgeable and answered all questions. I get so much junk email that I didn’t see the appointment time.

Called for washing machine repair. Tech came out mom Dec 8, 2025. Nice guy after checking the machine he said he would have to order a control. We agreed to a bill of $500. I paid hil $200 as he said he would have to order a control.
Didn’t hear from anyone so I called Dec 18. The lady was unable to contact the tech. She was to call me later. The next day I called again. This time she said the tech had an emergency. No explanation when I could expect service.
Dec 22 still no one calls me. I call them again and I tell the lady my unhappiness. No one seemed to care. I ask for my $200 back. Later I got a call from a different lady to tell me they could only refund a portion of the money as they have to charge for diagnostics. SEEMS LIKE A VERY POOR WAY TO RUN A BISINESS.