HVAC reviews in Owasso, Oklahoma

Eklund installed our new system at a great price and did a good job. We just had our first regular maintenance appointment, and David was excellent! He was very thorough and made adjustments to optimize our units' function. Very pleased!

Wanting to do business with an Owasso-based company, I reached out to Eklund earlier this year to assume maintenance of our 13-year-old heat pump. Since then, we have had to do some additional maintenance and upkeep, but Eklund has stood behind their work and been extremely responsive when we contact them. Their technicians have been hard-working and diligent and have made needed repairs in a timely fashion. The owners are very active in the operations of their business and have been very customer oriented. I am very appreciative of their service and highly recommend Eklund.

Great Company to work with!!! We did a complete system upgrade. Received quotes from 5 different companies Eklund was the most competitive out of them all. So we scheduled with them and they were able to work us in the following week. Will and his guys are professional and knowledgeable and got our entire system swapped out & even fixed all our sagging duct work and upgraded our return to make our system quieter. I would HIGHLY recommend Eklund Heating & Air to anyone!!

Clint, my technician, came early and had everything checked out in about 30 minutes. I had a piece of equipment not working properly, which he showed me. I appreciated his explanation of the problem and getting it taken care of so quickly. I recommend Ecklund 100%.

The customer service from the first call to the time the technician left was great! It's never fun to spend money on home repairs, but it does make it a little better when you've had such a great experience. Our technician, Will, was awesome to work with. He let me know when he was on his way, was right on time and communicated with me about what needed to be done to get our unit in working order. Thank you for getting us taken care of!

Everything started ok my ac broke on a weekend (may5)so they sent out the weekend guy David who was very nice and informative he said my ac had a Freon blow so I had him order a new unit. He said he would see about bringing a portable window unit but had other jobs to do and would message me before he came my way. He never message/called or showed with the portable unit. They came and installed the new ac unit a few days later (may8)I was asked for the portable unit back. I informed him that it was never dropped off to me. I paid for the new ac unit when I received the final invoice (may12). about a month later (June3)the unit starts making a loud humming noise and condensation is around the panel that’s humming with the compressor logo on it. I call and sent them a fb message with a video of the ac humming they sent someone out a day later(june4) it’s not making the noise he doesn’t open or look at the unit when I tell him the humming comes from that panel and makes the lights dim in the house he gave me his number for when it makes the noise again I message him saying it’s making the noise and circle the area in the photo where it’s coming from(june8). Hear nothing back but wait for a response. (Aug19)I send them a video of the fan spinning/stopping/ spinning the other direction with the noise and get a “I’ll have William look at it” never hear back. I’ve called and left messages with no return calls. I’ve tried contacting them 6 times over the course of the year. The labor warranty is almost out. I called them 2 weeks ago (mar5)about having an ac duct moved and figured while they were out I’d have them look at the unit but still haven’t heard back from them. They have such good reviews for their business but unfortunately I haven’t experienced any positive things about this company. I gave them the benefit of the doubt for almost a year and figured they must be busy but my unit is still not fixed I am out 5k and the company who installed it and who i paid immediately won’t return a call or message. I’ve kept every message I sent them. I registered my own warranty on the ac they installed that they didn’t even tell me about there being a warranty . I’ve done a lot of remodeling so I’ve delt with a lot of companies and contractors and never has a company been so hard to get ahold of, usually a company will want to come out and fix the problem not ignore it so to keep their great reputation. I have been home almost every single day I always have my phone on there has been no attempt to contact me or to look at my unit since that first interaction. I’m now having to use another company to replace the motor and the capacitor.

4 years of this terrible ac unit they installed. Ive currently been without ac for a week. Every year it does out. I will always update my experience with this terrible ac unit they installed and then abandoned the problems its had. Ive spent well over a grand in fees for people to work on this lemon of a unit

Without the unit again! Do not buy an ac from this company! I want to make it clear no one has called to reach out about it not once over the 4 years ive been having problems and leaving reviews. The never returned any phone calls or fb messages so i gave up

I had my AC & Furnace replaced downstairs and upstairs with new Lennox units. Mine where 18 years old. Eklund was the only company that did calculations on duct sizes and added more return vent and supply vents. They did not just i stall a system they addressed the issues where air flow was weak and fixed it. These guys know there stuff and I highly recommend.

I’d just moved into my new house when I woke up freezing—no heat! Eklund showed up fast, figured out the ductwork was way too small, and swapped it all out in no time. Heat’s blasting again, and I’m a happy camper. Definitely recommend these guys!

Eklund sent me a text and said they were coming over to perform maintenance on my HVAC system. I agreed. They gave me a two hour window but at the end of the 2 hour window, no one had called or stopped by. I called them. They said someone was on their way. They arrived 30 minutes after their window. This was annoying but tolerable since I was happy to have the maintenance. When they got here, I was told they weren’t here for the typical annual maintained but for a PSO rebate program. They told me they took a photo of my electric meter and went up in my attic to the furnace. I had asked them before they came over, if they needed in the attic, they said yes. I moved my garage freezer and things out of the way so they could access the attic door and so they wouldn’t touch any of my valuable that I was storing in the garage. I had family over that day, and we were sitting in the living room about 25 feet from the garage when the tech went to the garage, and we immediately heard a loud crash. My daughter asked: what was that? I wasn’t sure but knew it didn’t sound good. The guy came back inside and said he was done but didn’t say a word about what he broke. I asked him if he could check the issue with the AC not cooling, he said he couldn’t help us and that he was only here for the PSO rebate. I asked if he put the ladder up to the attic, he said no, and he went to the garage and put the ladder up. After he left, I went into the garage to find my dishes broken in pieces on the ground. When I told Eklund owner this, I was told that the technician said nothing was broken and that any damages were not their responsibility (in writing). I was told that there was no way this could have happened because the tech was honest. I was also told that I should have confronted him. The owner argued and treated me like I was overreacting and lying. He did say he was trying to find replacements but (at the same time sent me a text that said it wasn’t their responsibility for damages). I wasn’t going to write this review because I wanted to believe he would make this right, but he never contacted me again. I went online and was able to find the dishes on amazon (which I was surprised since they are Japanese sushi set dishes I got in Denver in China town). I had to spend $120 to replace what Eklund broke but it is better than living with the memory that Eklund was careless with our personal belongings. I had explained to him that these were not just dishes. These were keepsake dishes that my children used and were special. That didn’t seem to matter. He acted like I was overreacting and dishonest. He told me there was no way the dishes could have been broken because the bottom plate (in the photo) wasn’t broken. Are you kidding me? Were we really arguing the trajectory of the fall? To determine if this could have actually happened? That was mind-blowing. I explained those dishes were on a table opposite of the attic door and the freezer and your tech must have pushed the freezer further to let the ladder down and caused the crash. I was told; no, he didn’t, he is honest and he said he didn’t do it. Wow. I explained; I work 10-12 hour days and this is my busiest time of year. Why in the world would l take time out of my day to lie and claim they broke some dishes? That makes absolutely no sense. I will never let Eklund in one of my houses again. This was uncalled for. That is the poorest form of business possible. If he would have just replaced the dishes, I would have had a different taste in my mouth about Eklund. Mistakes and accidents happen, but to treat a me like I lied and created a fake story was unreal. I will never do business nor will I ever refer any of my Owasso friends and family to do business with Eklund.

My first time to use Eklund for annual heater maintenance check. Clint arrived at the appointment time and completed the maintenance check in a timely manner. Once service was completed he gave me a complete easily understandable update on what was checked and the status of my heater.

The service man named Greg Platt was absolutely the best service man we’ve had. He told us exactly what the problem was and did not try to add repairs just to increase the bill.
I have requested he be our service man coming to our home. Thank you for being honest!

It is hard to find an honest company these days. Eklund is a true gem! Called on a Saturday with an issue and they helped ensure I had heat in my home when temps were expected to drop in the teens. Greg P. our tech come out on Monday and thoroughly investigated our heat system. We felt confident we had no issues. He took time to listen to our questions and concerns and was able to explain what had happened and also took the time to fix one issue with a/c we knew we had. Five stars isn't enough!! Will use again and recommend to anyone!
They did not pressure us to upgrade or by anything we didn't need.

Casey is awesome! He came to our office at Patio Room Designer to investigate a heat/air unit that was not heating properly. He was very detailed & explained everything to me that was going on with the unit. We recommend all our customers to them that have issues with their H/A needs!

Central air wouldn't work so we called Dale and Lee's Service and they promptly sent a serviceman out. He (Ethan) was awesome. He found the problem immediately and fixed it. Ethan was polite and professional in both his appearance and his actions. Price was great too!! I would recommend them to anyone!!

We have been using Dale and Lee's for many years now and wouldn't trust our heat and air system to any other company. From the people answering the phones to the techs who come out to fix the problem, everyone is super friendly. I had water pooling all over my hvac closet so I called and they were able to get someone out the same day to fix it. Doug was great, he figured out pretty quick what the problem was, fixed it, and gave me some tips for how to prevent the problem and how to dry my closet quick.

As a 2nd generation Dale & Lee's customer, I've always been pleased with their professionalism and service. We owe Doug and Billy a huge thanks for their hard work and expertise in installing a new furnace for us this week, then taking time after to go over what they'd done and answer any questions. Thanks again guys!

CHASE, From Dale and Lee's plumbing
Did a excellent job at our house, polite, honest and a hard working man. He fulfilled every measure of the bid that he gave to us!
g.m./ Claremore

Doug at Dale & Lee was incredible to work with. Smart, straight-shooting, and truly looking out for the customer. If you want to get a solution that works for your family without being oversold - call them!

Moved into a new house and quickly found out the AC was not cooling properly. Dale and Lee's sent out a service tech and he went through my system and said nothing was wrong. He Just changed a setting on my thermostat and said it should be fine. Week and half later it still wasn't getting cool so I called Air Co out and they found out both of my AC units were low on coolant. They recharged the coolant and both units work perfectly. Plus we found where the leak was and I have that scheduled to be repaired. I called Dale and Lee's to let them know that they missed the mark and said they would call back and never did. The conversation was cordial, so no reason to not at least call me back. I would not recommend using this company - period.

My wife and I had a very positive experience with Dale & Lee's recently. After noticing our heat would activate on our thermostat but we were feeling no hot air, we called them after hours. Within ~90 minutes they had called back, responded, diagnosed, and fixed the problem and were back on their way. We enjoyed comfortable heat that cold winter night. Thanks Dale & Lee's!

Dale and Lee’s have always been very professional and knowledgeable. They have done work for me for years. Replaced heat and air plus moved duct work about 2 years ago. Have also used them for plumbing. Doug came out recently to do fall maintenance and was very professional explaining what he was doing. Very nice guy. In my experience all of the guys have been kind and very professional. I highly recommend them.