Constraction reviews in Eugene, Oregon

A+ Experience – Highly Recommend!

We couldn't be happier with our experience working with Expert Roofing. After having a tarp on our roof for nearly a year, it was honestly hard to imagine the day we'd have a real roof again—but thanks to this team, we now have a beautiful metal roof that completely transformed our home.

Tyler, our salesman, was fantastic from the start. He was informative, honest, and never pushy. He walked us through every step and made sure we felt comfortable and confident in our decision. Chris, our project leader, was incredibly responsive and always willing to take the time to work through our questions and concerns. You can tell he genuinely cares about the customer experience and getting things done right.

The roofing crew was amazing—on time, professional, friendly, and seriously efficient. It was refreshing to see a team that takes so much pride in their work, and it really shows in the final result.

We’re beyond grateful for the whole crew. They made what felt like a huge, overwhelming project feel smooth and easy. Can’t recommend Expert Roofing enough—if you’re looking for quality work, excellent communication, and a team you can trust, this is it.

My wife and I purchased our home knowing we needed to replace the roof in a couple years.

We had Marcus bid our new roof and he did a great job and explained all the materials and showed us samples to see the different tiers on quality of materials available. They weren’t the cheapest bid (which was expected with the name “Expert”) but we were looking for quality and speed as it was December and they had great reviews.

Max came out within a week and as the project manager explained there was an opening in the weather and they could get started the next day on Friday. He did a great job communicating with us the whole time, and checking that all of the quality checks were being met.

The demo and install crew were all amazing as well! We have a fairly large roof and I would’ve never thought they could knock it out in 3 days! But that’s what they did and pushed through before Monday’s big rain storm.
We had a crazy wind storm on Tuesday (just 2 days after finished install) and not one shingle was out of place.

The roof looks amazing with perfect lines and we’re very happy to say they all are the “Experts” and deserve that name.

We highly recommend them.

I am really glad that I hired Bonn Roof Care for a full roof replacement. They did a great job at a great price, and I am really happy with the service they provided. Was really excited to see that my skylight replacement came with a remote control shade. Highly recommend these guys Thanks a bunch!

They did a great job, very reasonable pricing

Prompt, quality work at a fair price!

Quick Honest work. Great job putting gutters on. Recommend them highly.

Amazing how quick the job got done and NO Mess left behind!!!

If I could give this company a 0 that’s what I would do - total rip off ! 300.00 dollars to hose your roof down and leave a total mess. The owner is a gaslighter and has no regard for his clients

Fast, professional, and I very much appreciated the extra time they took to clean the house and ground when they were finished. Roof looks fantastic, will use again!

Had my gutters and roof cleaned. Still have moss and gutters still dirty. Said nothing, and charged us $395.00 only here 30 mins, awful job and thanks for nothing.

I had some technical questions for the owners, Todd & Joni, and they had a great knowledge base and just great people to connect with! When it comes time for a roof cleaning, I'll choose them for sure! Highly recommend them!

I haven’t even hired this company and I have a few things to say about them. I’m an in home caregiver and in the neighbor hood I work in multiple neighbors have hired this company. Every time I go for a walk with my client their crew is talking about me in Spanish (not knowing that I speak spanish). It’s just very disrespectful this has happened twice already. Definitely won’t be recommending them.

I hate to give a bad review to a mom and pop business, but the folks from Bonn Roof Care didn't seem very communicative, didn't seem very professional, and their slow communication resulted in a delay of my project. First, they came out and did an inspection. I had to call them to get a response to see what their estimate would be after the inspection. That took about a week. They apologized, but told me that it would take longer to get an estimate. Then, after a few days, they said that they couldn't take the job, although they said that they could initially do it. I asked them why they couldn't do the work that they had initially verbally agreed to do. It's been a couple of days and again, they haven't responded. So I'm giving them a negative review for their lack of responsiveness, slow communication, and for the fact that they can't do the job and haven't even explained why. I'm giving them a 2, rather than a 1, because they intimated that there was some tragedy in the family initially that caused part of the delay, but I was given conflicting information about this too, so I don't know how reliable this is.

Needed a roof replacement and went with Bonn. The crew was here at 8AM sharp both days and got straight to work. Only took 1.5 days to complete. The owner Todd and his wife were quick to respond to communication and nice to work with.

The entire team is kind and responsive. Appreciate their quality work and definitely what they pour into the community

They came by to do moss removal and knocked nails onto my nice car that was parked in the driveway. My car was just detailed and it was covered in granules. I did find multiple nails in the driveway. Those were just the ones I found who knows how many nails they swept onto my vehicle. Not only did they not clean up the job the "moss removal" they do consists of aggressively scraping off the moss with stiff brooms or whatever they used. I'm in the roofing industry myself and I can tell you removing moss this way can remove years of life off your roof. You should go with a copper oxied mix if you want to remove moss safely and not damage the shingles.

I would highly recommend these guys. They were fast coming out to give us an estimate and were quick to start the job. His crew was on time and got our roof was done in ONE day. I couldn’t believe it! Very impressed. There were nice and professional and also did a great job with clean up. They were so efficient. We will be recommending them to friends and family!

I gave this low rating b/c the estimate was given to me with false information and way over priced. I usually do get 2 quotes, but had done business with this company before and I had thought I could trust them to be fair. 2 weeks ago, They gave an estimate of $800 to clean moss off ( half of the roof, south side is sunbaked and clean) roof. I expressed surprise that it would cost so much. But the estimator said it was big job and would take "most of the day" a direct quote . so I agreed to the amount. Today they came to clean the roof, with wire brushes and blowers. They were here one hour, actually they there done in less than an hour! When I tried to discuss the big difference between the estimate info and reality, the owner Todd just said, a contract is a contract and you agreed to the price. he was completely unwilling to acknowledge the problem with his estimator. I will not do business with this company anymore . And I will remember to ALWAYS get more than one quote.

My husband called Bonn Roofing for an estimate on some repairs to be done on our roof. He communicated clearly and specifically to the young man that was sent out giving measurements and showing him exactly what he wanted. He repeated what he wanted double checking to be very clear. We agreed and set the date. My husband was gone for an appointment when the workers came. When he returned he saw that they had not done what was discussed. When my husband called their office, the person who he spoke to was extremely arrogant, argumentative, and kept talking over my husband. We spent $300 for basically nothing. My husband kept trying to communicate the problem but with no success and NO effort to compromise or make it right. We will not ever use them again. Our trust has been broken.

We've used Bonn for several different roof and gutter issues since moving to Eugene. Each time they have been incredibly helpful, going above and beyond what was expected, and not stopping until the underlying issues were completely resolved. They are very easy to work with, their prices have been reasonable, and they've had excellent communication with me throughout each project.

Todd, Joni, and their crews have been quality-servicing our roof for the last 22 years. This year, we entrusted them to install a new roof for us, which they did with consummate professional skill, top-quality materials, and timely precision - even in sweltering hot weather. Thanks, guys, for a great job done!