Reviews of local pros in Eugene, Oregon

Damien and his crew did a fantastic job. The whole process was quick and professional. They listened to my needs and wants. We got a new heatpump and furnace installed in a house that we just bought. I would highly recommend Oregon hydronics! Im a local business owner myself, and I like to support other local businesses. You won't be disappointed. It was big purchase and stressful process.. Damien made it affordable, he explained things to me.. so I felt confident in my decision going with this company.

This address is for the county courthouse...

The roof is not very old, 7 years old. I thought the roof was supposed to last 50 years!?
Wow!
The roof should be under warranty.
Please help!

They use unlicensed subcontractors that bait & switch you. Will only install THEIR HVAC products for 10x the Sears price. Total scam!

Don't know about there products and there delivery is not very reliable..and not very customer Orientated They needed more training there and more help if they are goning to stay in business which I hear they are not. I bought quite a bit of merchandise from them recently and now I am worried about something going wrong with them and where to send them. As they are made by Sears brand Kenmore. Almost thinking of trying to get my money back and going elsewhere at this point.🙄

Very knowledgeable and professional company.

So far I’m not impressed. We’ll see how it goes from here.

This inept company wasted my time and offered no help.

Tech was on time, friendly, and knowledgeable. Would recommend to anyone.

Highly recommend! Easy quick scheduling, professional and friendly.

They were very quick to fix our issue and very kind people! Highly recommend!

The technician was very friendly, fast and efficient he did maintenance on my hvac just under half hour would recommend 100%

The technician that came out was very helpful answered all my questions and got my heat up and running will definitely use them again very professional.

Jesse was amazing! On the hottest day of the year he responded immediately and fixed our a/c unit. Don't hesitate to call them !

AC went out during a heat wave in summer. Two technicians were here the next day and had the problem diagnosed quickly and were able to fix it quickly, all within an hour.

Cool Heat was contracted to us by American Home Shield. Their tech, Ken, came out on time, and was able to fix not only our initial problem with our heat pump, but also identified an issue with our furnace that prevented our aux heat from functioning properly. He was quick with his work, but didn't let that sacrifice quality. Plus, our dog liked him as well. Thanks again for getting us back up and running, Ken!

I'd highly recommend them.

We were having some programming issues with our thermostat. Wade and Sebastian showed up on time and made short work of our issues. Professional competent and kind. Great work guys.

They sent Cody and Devon to my house to remove my old gas furnace and install a new one. They were professional,polite, and very knowledgeable. They did a great job of cleaning up, and now my home is toasty warm. I am very satisfied with their service.

They removed and replaced a condenser unit for the heat pump that had rusted out and lost all of the R-410. They ordered a new unit, showed up on time,on the date they said they would, with the product promised, at the price stated. I think that's all you can ask from someone. Would recommend them to anyone.

Wade is the owner and after i told him i had to call 7 times he told me that he had directed office staff to not answer the phone because customers are just to mean. When you call the phone will ring then message box is full. Very unprofessional on service call. Took 20 days to get an appointment. I had to call 6 times to confirm they were coming. Wade stated he was back logged and did need any more business. He stated he is unable to get tech to work for him and two of his office staff have quite. Got angery when i called the warrant company to verify i was to write him a check. Warrant company stated i was not.

Our furnace blower motor went out just before Thanksgiving. Our primary HVAC company wasn't able to get us scheduled for a week. Cool Heat was able to see us the very same day! They went above and beyond to make sure my needs were addressed before the long, and cold, Thanksgiving holiday!