Constraction reviews in Portland, Oregon

I was incredibly impressed with the team. They were timely, compassionate, and very professional. If I owned a business, I would feel lucky to have him work for me. I highly recommend him and Servpro without hesitation

Tyler L. and John N. did an incredible job on the mitigation of our unexpected flood. We had excessive damage and they both (with their team) worked tirelessly to get our home demoed and dried out. They were very kind and professional.

ServPlus Water Damage Restoration arrived quicker than I expected and handled everything with professionalism and care. Having an apartment flood was stressful, but they removed the water, dried everything thoroughly, and took the time to walk me through the whole process. Now my place feels completely back to normal, and I’m honestly amazed at how smooth they made the experience. I’d absolutely recommend their services.

Roberto and his team are the best! 5 stars all around! They’re super professional, really helpful and very kind. They helped sort out our flooding and water issues in a promptly matter. Highly recommend 😊

Servpro nw has been a lifesaver. Special shout out to Tyler L. Him and his team has done a great job restoring our building after a fire. Highly recommend!

They’ll rip you off for sure. They didn’t give out the estimate before starting, charged almost $50,000 with a haft way done service. The estimate they gave out was $225,000 just to clean up. The rep. guy was rude and tried to make you sign things you didn’t ask for. Left the full trash cans with ants and cockroaches in my place.

Called ServPro to help us with water mitigation.Tyler and Sofia were very responsive and communicative. They acted a sense of urgency and understanding. Thank you!

John Nash and Anderson came quickly and worked efficiency. I'm really impressed with everything, from timing to work to communication. Igor and Jesus did there portion also very efficiently! I have zero complaints. thank you guus!!!

“SERVPRO of Northwest Portland”
Dec16th 2024
I am so happy with this company. I would 100 percent recommend them to anybody.
They communicate well, are efficient ,kind, and go over and beyond to salvage my place and my asthma was never affected because of how fast they worked.

Dec. 27 2024
Service pro came out again and handled another water leak in my apartment this time from the ceiling. Again went out of their way to make sure that I was safe from any harmful bacteria. Immediately removed everything that needed to be removed , sprayed the chemicals to kill any bacteria.,Put machines in my house once again.
Again, very professional well mannered communication hundred percent. Again would be recommended to anybody that I know I would even go out of my way to advertise them in other areas of life
Thank you SERVPRO for all you hard work

I am extremely happy with John and Tiffany. John especially has gone above and beyond when my water heater rusted out and flooded my laundry room floor through my crawl space. He was willing to work with me on my busy work schedule to get the mitigation done. In addition, a truck ended up hitting my house a week later. Tiffany and John helped clean up the glass which was much appreciated! Highly recommend this team!

We had a leak disaster with sewage in our crawl space. ServePro team was excellent. They did a wonderful clean up, were respectful of us and our property. They kept us informed every step of the way. I highly recommend them to anyone in Portland

It was a pleasure working with Eric Hernandez. The quality of his work is top-notch, communication was seamless, and the execution was excellent. We were very happy with the entire house repair process

John Nash of the mitigation team did an excellent job. Even our State Farm adjuster complimented him on his work. We would highly recommend him.

After experiencing kitchen fire, we were overwhelmed by the smoke, soot throughout the entire house. ServPro came in quickly, their team worked with professionalism and care from start to finish. They didn’t just clean the obvious areas — they went through every room of the house, handling furniture, walls, ceilings, and even the air ducts. The crew explained the process clearly, and they stayed on schedule, which gave us peace of mind during a stressful time.
One person who stood out was Franyelis Their attention to detail and personal dedication made a big difference. They checked in regularly, made sure everything was done properly, and treated our home as if it was their own. Having that kind of personal touch really made us feel supported throughout the process.

I unfortunately had several busted pipes where I found myself calling anyone to come help me and Servpro answered my call!!

I’ve never been through something like this and everyone was great! I appreciate Blanca & Ashton for walking me through the entire claim process and speaking with my insurance company A LOT to make sure I was taken care!! 10/10 recommend!!

I recommend never working with this location. We are almost at 2 years of trying to close the repair. The work was completed 12/2024 (after 9 months), we signed the completion forms, then never heard from them again. I have left MULTIPLE messages and spoken to different people in different roles but never get contacted again. We had a least 4 different project managers over the 9 months. Be warned, there is zero communication between the remediation teams and reconstruction. They operate as separate businesses and you need to communicate between the 2. At one point I had the remediation guy in my house with the reconstruction guy and both had their managers on speaker b/c each said the missed additional mold damage found in my laundry room was the others fault and no one was fixing it. Communication is non existent here. And I STILL don't know if my work is closed?! The answering service takes my call, i leave a message, then never hear back.

Servpro NW did an amazing job restoring my apartment after a flood. Tyler L was the one who came out, and he was professional, efficient, and incredibly reassuring during a very stressful time. The quality of his work was top-notch—you’d never know there had been water damage.

Super grateful for his help. Highly recommend Servpro NW if you ever need restoration work done right!

We had a leak pop up late in the evening. I was impressed by how quickly and effectively the Servpro team responded. Tyler L was at my home in less than 2 hours after I called, he quickly diagnosed the source of the water leak and discussed a water treatment plan with me that was implemented. Most importantly, Tyler walked me through all of the options and next steps while patiently answering all of my questions which was super helpful to diffuse a stressful situation. I really appreciate the hard work of the team and making my home livable again!

We can not express how above and beyond Chris, our technician, went for us when we had a major leak in our basement. He was proactively communicative, always on time, worked with us to help us understand the situation and all our options, and was so unbelievably kind in a stressful situation. The work he and Anderson did to mitigate our leak was excellent as well. He continued to check in with us during the whole process too! We felt informed and well taken care of the whole time. Thank you so much Chris!

Austin Dovier and Tiffany did a great job in emptying out our home. They were happy workers and were very cooperative with every request they were given. Should we need such services again. We would love to have them come back!!!

Even though my job was relatively small and simple, Kyle, John, and Chris handled it with care and attention. They made sure to explain everything and made daily checkups to ensure that the job was well done.