HVAC reviews in Springfield, Oregon

I have been doing business with Comfort Flow for over a decade - They did maintenance on my unit, and then replaced them both a few years ago, and continue to do semiannual maintenance on them. Their employees are courteous, helpful, and thorough. I have never had an issue with any of their work. The two service technicians were incredibly nice and very respectful of the property. I recommend them highly.

We’ve been using Comfort Flow for 8yrs and in that time we’ve had nothing but excellent, consistent service. Each of their employees has been kind, thoughtful, and knowledgeable. Garrett was our technician today and was excellent! Thank you Garrett!

I’m not sure how Comfort Flow does it, but keep up the great service! I’m a customer for life. A+ company with an excellent business model!

We are so happy to have an updated working system to replace our worn out 48 year old heat pump. We are especially happy with all the Comfort Flow employees who made it happen.

Today I had my home serviced by your technician named Brooks. He was very highly skilled and professional. Brooks did a great job on the overall maintenance of my home HVAC unit. He will be my permanent technician for all future maintenance. I would highly recommend him and Comfort Flow to all my family, friends and co-workers to do their HVAC maintenance and or repairs-replacement services. Great customer service and scheduling from their office staff too.

The service was professional and thorough. The technician was polite, considerate and knowledgeable. He made sure that once the service was finished, everything was returned to the way it was. This service was part of the maintenance package that we purchased.

We have been Comfort Flow Heating customers since 2007 when we purchased a second home on the McKenzie River and had you come in and install a new furnace and heat pump. All was destroyed in the Holiday Farm Fire, but when we decided to rebuild, we insisted that they use Comfort Flow to put in our heating equipment in our new home. We couldn't be happier with the service that we receive from you...it has always been friendly, helpful, and thorough. So we will be customers for life. Thank you. John and Linda Salzer

The person who came out to do the maintenance on the HVAC system was great: prompt, efficient, and courteous. He also dealt wonderfully with my dog who can be intrusive at times. Wonderful person to have doing the work on the units.

Great maintenance team, good sales personnel, good installers. Was not contacted upon completetion of the furnace/heat pump install. Would have appreciated the install team reaching out to let me know they completed the work and had no problems.

They were easy to schedule, came out in a timely manner. Colton was our technician. He was knowledgeable, skillful, and friendly. We signed up for the bi-annual service and now have ease-of-mind knowing Comfort Flow will be taking care of our system in the future.

I was heading out of town the next day and my furnace stopped working. I called several repair companies and they couldn’t come that day. I called Comfort Flow and they said they could respond late afternoon, I told them my situation and they said they would try. An hour later they called back and said they could be at my house in 20 minutes. They came and fixed my unit in a timely manner and their charges were more than fair. Thank you Comfort Flow.

I had Comfort Flow install a ductless heating system in my house a few years ago and I cannot say enough good things about them. They are on time and efficient any time I have them out for any reason. Most recently Caz came out the same day I called to look at an issue we were having. It. turned out after a friendly and excellent explanation that our system was operating correctly, we just didn’t understand what was happening. Now we do and oh, no charge for the visit! Got to love that!!

My 50-yr-old gas furnace stopped working and after determining it wasn't the thermocouple I contacted Comfort Flow. Jake came out and determined it was the gas valve. After ordering/receiving the part, Jake came out to install it. There were several unexpected glitches in the process (all having to do with the original installation) requiring a couple extra trips to pick up other replacement parts. Throughout, Jake was thorough - showing me the issues and reassuring me they were fixable. All is well now. Oh, and let me say the office staff at CFH were also very professional and thorough as well.

I couldn’t be more impressed with this team! Robert came out to do the estimate—he was easy to work with, got our quote over quickly, and clearly walked us through the rebate process. Travis and Randy made sure we knew what to expect from start to finish, and their crew arrived ready to get to work on day one.

Sean and Emerald were courteous, friendly, and incredibly thoughtful—staying on top of cleanup and working carefully around our cat and many children. We had a unit installed in every room, and they made sure to keep doors closed for safety and protect surrounding items with drop cloths. That level of care is truly above and beyond.

Jorden handled the electrical work, and I honestly couldn’t have asked for a better-run team. The finished product was completed days ahead of schedule, the trim-out is tidy and well thought out, and our home is already more comfortable than ever.

Huge shoutout to this entire crew—you’re all exceptional at both the technical side of your craft and at being respectful, efficient guests in a busy, lived-in home. Craftsmanship and communication: 10 out of 5 stars!

We have Comfort Flow’s maintenance service every six months, and I couldn’t be happier with the experience. The technicians are always professional, thorough, and take the time to explain everything clearly. The service has been excellent from start to finish — I highly recommend Comfort Flow!

Jordan and Shelby were on time, did a thorough job and helped with a few minor things that I had questions about. They were friendly, conscientious, and did a great job. Because my new house is only 800 square feet, I was charged less than I expected. I won’t hesitate to recommend Comfort Flow Heating to anyone who needs HVAC services.

I've been a Comfort Flow customer for many years, and I've never been disappointed with their maintenance services. My latest service was no exception and the CF employee was very responsive to any questions I had. I highly recommend Comfort Flow.

WE have been with Comfort Flow for years. We recently had our ducts cleaned and the AC and Furnace annual maintenance done. The guys who were here did a fantastic job and were very nice to work with. I would highly recommend Comfort Flow to anyone who wants a great job done. =) I also signed up for their Comfort Club where you can save money for maintenance and parts if needed.

I bought a new Trane HVAC system in June 2025. Everything was fine with cooling. When I used the heat in November, I noticed an irritating sound. I called Comfort Flow regarding my concern, and the office scheduled a tech to come out the next morning. He (Dawson) was very thorough in running the system through a test, determining which parts needed to be replaced. He said he would order them and contact me when they arrived. Less than 2 weeks later he installed the parts and the irritating noise is gone!
Since my system is still under warranty, there was no charge for the parts or service.
I highly recommend Comfort Flow.

They did the original HVAC install back in 2014. It has been a good system. Several times I’ve had to call for emergency service due to unrelated household voltage issues. Not only have they always been reachable, they are always quick to respond, resolve the issue and for a reasonable cost. They don't try to upsell anything and their technicians have always been super professional and friendly and enthusiastic about resolving the issue.

The receptionist and the technician that came out to service our furnace were A-1. My only issue with the Company is that they have no options for seniors who live on a fixed income and has to wait for their SS. Because of this issue, we had to wait through the 20+ degree temps for a week, relying on just some electric oil radiators to keep us warm. Anyway, the technician said that the furnace is fine, but the module for the furnace in the breaker box need to be replaced. We were asked to wait until an electrician was called to set up an appointment. I hope it's soon.

We have been with Comfort Flow Heating for years & recently upgraded our tankless water heater.
The team from Kyle, David R, Tyler H, Wright pluming performed quality workmanship. We highly recommend Comfort Flow for anyone looking for reliable and high-quality work of upgrading your home water system.