HVAC reviews in Bensalem, Pennsylvania
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Awesome company, the technicians are very knowledgeable and professional. Our dryers working much better after
their cleaning, they also clean the back of our machine and washer, and all our walls, I really recommend this company. -
I never thought that a duct cleaning service would change my life, but this one has! We have a complicated system (or so I've been told by other service companies) but Your Duct Guy showed up and tackled the problem with skill, confidence, professionalism and ease. Our dryer hadn't been drying clothes properly for over a year, so we finally got around to having our dryer venting cleaned. I should mention we live in a townhouse and have a long and winding run. The first company that came out to clean the dryer venting and ductwork, cleaned it with an air system and promised the path was clear. Our dryer still didn't work. So we bought a new dryer. And it didn't work. It did however, provide us with a fancy signal indicating that our vents were 90% blocked. This was impossible though--we had just had them cleaned! Enter Your Duct Guy. After digging around on line for a company that would be able to access turns and corners with their brushes and possibly install or repair new venting and ductwork if needed, we made a date. They began in the same place the old company did of course, but with their brushes , they were able to extract clumps of wet lint that the air pressure system of the other company couldn't make budge. Even more, and here's the kicker, when they went up on our roof, they pulled clumps of lint from the duct the size of small cats! What's interesting is that Your Duct Guy was able of find the correct run for our complicated line and clean the right one, whereas the first company we had hired ended up blowing air through something that was not our dyer vent line. I don't blame the other company, as our exterior dryer vent was apparently masked to look like something else when it was installed, but Your Duct Guy knew exactly what they were doing from the moment they arrived and found the right line. They had to cut off a metal cap on our roof to do it, but they found it. They were incredibly pleasant to work with and best of all--I have a dryer that works, finally! If I had called them first, I would have saved a lot of money.
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Unbelievable experience, the duct guys are great, my house smell so good after the their duct cleaning! They also cleaned my dryer and replace my dryer duct, the difference between before and after are unexplainable..very happy with their professionalism and for respect my dogs and cats too..I will recommend you guys without a thought.
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This Guys are Great! I had two other duct cleaning companies in my house in the last 4 years and the way the duct guys cleaned my ducts and clean my dryer it is almost impossible to compare their service quality with the other two companies, the duct guys are very professional and they showed me everything they did step by step, I am extremely happy with this company and I already scheduled with them to clean my both HVAC units as well. Price are very reasonable and also the online scheduling it is so easy to book an appointment, I truly recommend this company for anyone that need their ducts cleaned!
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We've used Your Duct Guys multiple times to clean out dryer vents. They are wonderful! Professional, thorough, friendly, extremely courteous, take care of our home, clean, all-in-all are the best.
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I had called the duct guys to install an external dryer vent. Scheduling was easy and they arrived on time. They assessed the job and determined it would be too risky to drill through the brick foundation in our older house and they suggested alternative options. They didn't charge anything for the visit and I felt as if they had my best interest in mind with the advice that they provided. I would definitely use them again.
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Our neighbor recommended them for cleaning our dryer ducts, and we were grateful they did. Birds had started building a nest in our dryer vent and duct. They came quickly and removed all the bird debris and fluff. They replaced our old flexi vent and installed a screen on the vent entry. They worked quickly and expertly. The price they quoted was what we paid.
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Scheduling the appointment online was quick and easy. I received timely reminders that my service appointment to have the dryer and the dryer vent cleaned was approaching. On the day of the appointment, I did receive a phone call about an hour past my appointment start time. They were running late due to heavy rains and servicing an earlier scheduled customer. They agreed to contact me before they were back on the road heading to my location. I did receive that phone call as expected. The gentlemen assessed their needs quickly and got right to work when they arrived. They wore booties on their shoes and kept their masks on during the entire visit.
Due to how my dryer is positioned, they did have to move the washer out of the way first so they could reach the dryer. They did a good cleaning around the appliances, the dryer itself and the dryer vent. In my case, they actually replaced the flex line for the dryer instead of the makeshift vent tube that was being used before they got there.
They even cleaned up the exterior of the home near the dryer vent of any now wet lint (due to the rain) that had come out during cleaning.
After moving the appliances back into place, they tested to make sure the dryer was functioning and giving heat. They had me verify that was the case as well.
The area they were working in was just as clean as it was when they arrived if not better.
I had a little trouble in making the online payment, but they quickly contacted me and assisted me in the process.
I would recommend this company for your dryer and vent cleaning. -
I have used them for both duct and dryer vent cleanings several times. Always professional and great service! We will continue to use them every year for our vent cleaning!
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A+! These guys are great. Very professional service and will go the extra mile to get the job done. I have a very difficult dryer vent setup 2 1/2 stories high and they were able to clean it quickly, install a new vent cover that I had purchased and clean up behind the dryer to make it all flow better.
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I went online and there was a same day appointment for a dryer vent cleaning. I received a call 1/2 hour before the two young men arrived, and they arrived on time. During the course of the dryer vent cleaning, it was recommended that I have the actual dryer cleaned as well, which I did. The men were very polite and cleaned up everything. The only thing is that afterward I wish it was communicated to me exactly what was found and what they did, like a summary of the service. Payment was easy - I received an invoice in my email and paid online. I plan to use this company again.
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Communicated in advance what time they'd be arriving. 3-person family team were very professional. We had our high-floor dryer vent cleaned out (I'm afraid of ladders). They went above and beyond, cleaning the dryer itself including the lint screen and intake area, the dryer vent, the vent cap outside, and a number of other areas. I was very impressed, have used them in the past, and will use them again.
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Needed to cancel my scheduled appointment, and then the day of the reschedule called to let me know they were running late. Luckily I work from home, and I appreciated the communication. No issues with the cleaning, however, during moving my dryer an issue occurred with my gas line causing it to leak. He said he'd have to come back as he didn't have the right tools and just don't use the dryer for a few hours-all while gas is leaking into my house. I had a tool to use so it was fixed. Another issue I had is that while I was talking to him, he continued to interrupt me and take phone calls. Overall, the job was done well and the price is not bad, but customer service could be better.
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Great service! I had my dryer duct cleaned inside and outside. Very professional, cleaned up after themselves, explained everything, very pleasant! The dryer is like brand new! They also replaced the outer vent with a new screened vent. I highly recommend this company!
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I couldn't be happier with the work performed. We booked a very last minute appointment for a dryer vent cleaning service. They were on time, performed the work but also was respectful of our property and cleaned up after themselves. I would definitely use their services again.
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I used this service to organize Dryer Vent Cleaning for myself and 10 neighbors in my condo complex in Philadelphia. We are very happy with the work they did.
They were very professional, answered all my questions, and were very patient with me to coordinate among 11 different houses. Scheduling was easy and they were very responsive and helpful over phone and email.
The workers showed up on time and did a very thorough job. At the end, they used a leaf blower to clean up all the dust and lint from our courtyard.
I definitely recommend this business and will be using them again. -
I was able to make a same day appointment for dryer cleaning on their website, which was great. They kept in touch, letting me know when they would arrive. Did a more thorough job than any other company I’ve used. Put a tarp down and covered shoes when working in the house. Took the time to explain options for making the vent safer and more effective. I will definitely use this company again. Thank you for coming out last minute!
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These guys are really thorough and take the time to inform you about their plan when they arrive. I like it that their prices are on their website, and it is clear what you are paying them to do. Their team was kind to clean other components of my HVAC unit even though it was not included in their price. Very great people to work with in my view!
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Your Duct Guy did an exceptional and thorough job. Levine was very knowledgeable and professional at his job, he thoroughly explained each step of the cleaning process. The ducts were left immaculate. We recommend them 💯
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Amazing service! On time, thorough, professional, and their work is impeccable. I had vents and ducts that were not touched in years and they were in pristine condition by the time they were finished.
Every one on staff is polite, helpful, and keeps an immaculate workspace. I never once felt bothered, or that I was in the way. I cannot recommend them enough!
Thank you so much for the excellent experience! -
We called Your Duct Guys to get our gas dryer vent cleaned.
The service was excellent. The work was done quickly and professionally. They treated us with respect and cleaned up after they were finished.
The price just added to the great service.
I highly recommend Your Duct Guys for any duck work that you need.