Landscaping reviews in Pittsburgh, Pennsylvania

Several weeks after the first service green sections in the grass, it looks like they did not fertilize most of the lawn. Weed control the weeds were thriving, spoke with the office regarding this along with two no show visits, their excuse, they can't locate the address. I terminated the service today.

First year with Tru Green and our lawn has never looked better with vast improvements in color, crabgrass, weed control. Communication is excellent, the work is done on time and no more having to buy the correct bags of fertilizer, and apply them at the right time (which usually I didn't). Thanks TruGreen!

I have had TruGreen treating my lawn for 6 years now and couldn’t be happier. Their technicians do a great job.
-Steve M.

Wasn't home but the gentleman rang my "ring" doorbell to ask me where the boundary was for treatment. I assume this was his first time doing our lawn and truly appreciated his attention to giving us the best service.

***DO NOT BELIEVE WHAT SALE REP IS SELLING- its a LIE-*****

We had our second treatment yesterday. Grass doesn’t look any better nor are weeds taken care of. That’s not even the point.
Per sales rep, each service was $288, first would be half price and the 7th would be free. I was asked if I was interested in additional services available; I declined. I only wanted basic fertilizer/weed killer.
Today my credit card provider informed me of a $613 charge by TruGreen! I reached out to TruGreen and I was told technician provided two different treatments. I was never asked if I wanted anything extra, which I would have declined. The technician didn’t spend more than 15 minutes spreading the powder treatment!
I asked to speak to supervisor which was not done.
I canceled with them.
Also reported incident to BBB

I've used TruGreen for several years now and they continue to provide outstanding service; from applications, to excellent customer service. I wouldn't use anyone else. Highly recommend!

DISAPPOINTED!

Tru Green has been to my house several times to eliminate bare spots. I still have Many.
Also Lawn Is Not Green.
I am not pleased.

I Am Hopeful That They Will Come Out And Make My Lawn What It Should Be.

W A I T I N G

My lawn has never looked as good as it does now. They were here early and were done quickly and quietly. Making sure the whole property was covered.

Jerome was very good at explaining the work he was going to do, as well as future visits. We had a good conversation. I request him for future work.

Jerome was courteous. I had a few questions about my lawn and he answered them to the best of his knowledge. I left Tru Green for a year so I’m giving your company another chance. I was unhappy with the results of my lawn two years ago. And you were getting too expensive so we shall see. I had been with you several years So I’m willing to give you another try

Our Trugreen lawn care specialist, Craig Leroy is professional and friendly. I am pleased with the high level of service. He provides a summary of what he has done and provides recommendations to get our lawn to thrive. Thank you for excellent service.

The young man that performed the lawn service at our house today was by far the best technician I have seen in quite a while. He was truly professional, efficient, methodical, and truly an asset to your company. I’ve had a few problems in the past, but the service today was excellent. It makes me want to continue my relationship with your company. Thank you, Dennis Logan.

J Kier ( I think that’s his name) did a great job this time and the past times treating my yard. He is very friendly and kind. He should be acknowledged for his hard work and wonderful attitude.

Jade was extremely professional, polite and personable! She took time to listen to my concerns and was a total bright spot in my day. What an outstanding employee and representative of TruGreen!!

If I could give zero stars I would. I cannot reach the branch, I am calling since this morning, apparently branches don't have phone numbers and they don't have email addresses.
This company treated my lawn without my consent! And they did not have the professionalism to place their sign on my lawn! And my pets and the pets in the neighborhood just walked over the lawn because there was no sign! Thankfully one of the neighbors noticed them treating my lawn and she alerted us.
The tragicomical thing is that I do not have an account with them. I have never asked for their service. I was not and am not being billed for their service. My neighbor also doesn't have an account with them.
So I am curious, who will be responsible if one of my pets gets sick?
This company is a joke overall!

I have been a customer of TruGreen for 14+ years and have occasionally not been totally satisfied with their overall results. This past year has been completely positive with their willingness to renovate my property back to 2023 conditions. Last Summer I had a large area dug up to replace a leach field issue - yard was substantially affected by drought - and then had a major grub infestation in the Fall. This was all a result that was out of the control of TruGreen. They listened to my concerns - promised me to renovate - and stayed true to their promise.

I've had Tru Green for about 6 years. The treatments over time have eliminated the crab grass and other weeds, not completely but 95%.
This year I have decided not to renew. They increased my fee by over 25%. What they don't realize is that their year price increases loses customers. They didn't seem flexible to negotiate. Good service but keep the price reasonable!

Aaron was very professional and thorough in servicing our yard. Highly recommend him.

ALVIN G is the best shrub and tree technician at TruGreen.
I’ve had ongoing issues with TruGreen’s shrub and tree treatments—either technicians wouldn’t show up as scheduled or would claim they completed the service without even stepping onto my property.

However, ALVIN G is exceptional. He’s knowledgeable, hardworking, and thorough. I truly appreciate the quality of his work and professionalism.

I hope every technician at TruGreen could be as good as him, and I would like to request that ALVIN G handle all of my shrub and tree treatments moving forward.

Jerry McDonald arrived and came to my front door. He was very professional and explained
that he was here to fertilize around the trees and shrubs. Thank you Jerry.

Specialist Scott Kendall was very thorough and knowledgeable about all aspects of my requested and required lawn care needs. Out of all the different techs that have worked my lawn, Scott was head and shoulders above them all.