Plumbing reviews across the US

4.7 based on 632813 reviews Back to the listing

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    5

    They put in a new water heater for me, informed me some things were out of code corrected that at the time of installation, also took care of oil heating and checked emissions of the exhaust. They are very professional with great knowledge with the ability to explain to a layman. Will definitely work with again for any future needs as well as highly recommend!

    5

    Aaron got back to me right away, came out to my house and not only diagnosed the problem but suggested a handful of things going on. His passion for plumbing and skill set were ever apparent and the job I needed was fixed in no time. I'll definitely be recommending him and giving him a call again.

    5

    Kato plumbing and heating assisted with a two day mini split project we needed help. I had a delivery delay that was out of my control so I called Kato to help give us a push to keep the rest of the week on schedule. Always thinking ahead, cleaning up after leaving a room, treating my clients with the upmost respect and was just a pleasure to work alongside. I will certainly be making the call again if anything comes up and I need some help. Great experience!

    5

    Aaron was great! He assisted with an irrigation system install and the job came out fantastic. He was very knowledgeable and great at explaining everything. He took his time and answered all of my questions. He is passionate about his company and helping the customer. We will definitely be calling Aaron for all of our future plumbing projects. Thanks Aaron! Great to meet you.

    5

    I was replacing all my propane line in my home. I went to this Granite group and Justin literally helped me thru questions and building my system from scratch. He was very professional I would highly recommend this store

    5

    It's a little off of the beaten path, but the staff is really into helping you get exactly what you need. This branch I'm told is only a few months old, but my first experience with it when very well. Whether through email or phone they will work with you and are very prompt with their service.

    5

    Amazing people every drivers dream company to unload at!! Jody in receiving is the best took my truck in after fw Webb held him hostage for 5 hours!

    5

    The staff, especially Justin do a great job servicing customers. Always knowledgeable and attentive.

    5

    I didn't want a Big Box brand expansion tank, so I searched for local plumbing supply houses.

    The Granite Group had everything I needed and I installed it all yesterday. Amazing experience and solution so close to home.

    I don't remember the gentleman's name at the counter, but I appreciate it very much and will return in the future.\

    Thank You!

    1

    Walked around in the rain for 20 minutes just trying to find someone so I could deliver. Finally I find someone and they sent me in the wrong direction. Back to the original person. 1 skid every 10 minutes. Update. 2 hours so far. I keep thinking I'm unloaded and 10 minutes later here comes the fork lift moving again. Stay away from loads to this place. By the way. It's only half a load.

    2

    The people are very rude. Went inside to find out why my load is taking so long. Got here at 4:45 appt was at 5:00. The fork lift driver started cussing saying the load was difficult to unload. We left at 7:50. Almost 3 hours to unload half a truck. Appointment here doesn't matter. We as truck drivers need to help each other stop coming to places like this.

    4

    Go around back with your paperwork. They may send you back too the front to unload. Friendly people , they got started on me right away. They have overnight parking and if you're an aviation geek you could watch planes take off from the airport right next door. There's a truck stop at exit five with a diner when you get off the interstate. Good food, but they charge ten dollars a night to park.

    5

    Good service

    5

    I wanted to update the fixtures in our master bath, but had been trying to figure out what to buy on the build.com site for a few weeks. I was not sure exactly what parts were needed or what brands were going to last the longest. Called the showroom and set up an appointment with Laura at Ferguson. She was stellar. She explained everything, made great recommendations, and within a short period of time, I had everything I needed. I wish I had called sooner.

    1

    Went to Ferguson to ask a few questions and to buy a toilet but got the cold shoulder and was asked to put my mask over my nose. I am on oxygen and have a hard time with the mask. There is no more mask mandate in New Hampshire. I adjusted my mask and I continued to ask a question and the rep asked if I had an appointment. I said no she said I needed an appointment. There is no sign at the door stating appointments only. There was no one else in the building needless to say I am taking my business elsewhere I was also thinking of doing a whole new bathroom but will not be using this company

    5

    I've had , on several occasions over the past three years, the experience of buying fixtures at FW WEBB in Manchester NH. It's during approximately a dozen store visits that we have had the pleasure of consulting with Hannah Michaud. I regrettably have not taken the time to write a review, until today. I was prompted to now because I had to return to the store to deal with a defective faucet. Once again, Hannah Michaud made herself available to assist us. Always professional. Affable. Always knowledgeable about product selection that best fits our renovation projects. Hannah is such an asset to FW WEBB. I hope she is treated accordingly.

    5

    Amazing guys always with a great attitudes and always helpful my go to place all the time never fails to get you what you need and if they don’t have it they go the extra mile to get it for you

    5

    The counter guys here are the best in the business! Shoutout to Ron for always trying his best and getting the information or parts that I need in a timely manner

    5

    Excellent service. Ben is one of the most professional, friendly and personable guys I work with every time I visit.

    5

    Great customer service! All staff do their best to get us all of the parts that we need even when they’re not in stock! I’ve wish other webb branches could take a page out of manchesters book because they cannot compete is give them 10 starts but google only allows 5

    5

    Excellent to work with. Always happy with our service with Webb