Reviews of local pros in Cranston, Rhode Island

I saw water leaking from my hot water heater at 9:00 am today. Called the Plumber Co and they sent someone right away. It is 3:00pm the same day and they have installed a new heater removed my old one cleaned up perfectly. Angel was very helpful answering all my questions and making me very comfortable with a new plumber. I would recommend them

This company is our go to plumbing/heating company. They replaced a couple of water heaters for us in the past and today they installed a new furnace. We own a multi family home and emergencies come up. Anytime I've needed them to come on short notice they were able to accomodate me. I will always use them from now on. The guys are hard working and honest. Angel was here most of the day and he did a phenomenal job. He was very personable and on time. Thier prices are reasonable as well. I can't say enough good things about them.

Very responsive in getting me a written quote after evaluating the project on-site. Received a very fair price for a new heating furnace and 3 hot water heaters. Shane, the installer, was extremely responsive and professional. I highly recommend this company for your heating and plumbing services.

The Plumber Company did an excellent job at every level of replacing my ancient beast oil burner with a high-efficiency gas furnace. They answered promptly, scheduled quickly, and gave an immediate bid...which was slightly more than HALF of two other bids.

Alexis in the office was so accommodating in rescheduling the job more than once, so I could use up the oil I had already purchased. She is super-efficient and friendly, too.

Jason and the whole crew were fabulous! Knowledgeable, respectful, hard-working, careful, and willing to go above and beyond to provide superior customer service.

I will definitely use this company for any service they provide and highly recommend them.

I want to express my sincere gratitude for the outstanding service provided by Shane the plumber who works for The Plumber Company. After two weeks without heat and numerous unsuccessful attempts to fix my Weil McLean boiler, Shane's optimism and relentless efforts were a breath of fresh air. He quickly identified and resolved the issue, ensuring that my home will be warm, merry, and bright for Christmas. Thank you, Shane, for your exceptional skill and dedication.

We had a sump pump installed. The scheduling was super easy. They followed up right away. We had an appointment in 24 hours.
Brandon, our plumber was punctual, very polite and credible. He explained everything in details and came up with the best solution. The price was reasonable, and his work is immaculate. Great time management, finished when promised. I will only hire Brandon for any future plumbing needs.
Thank you!!!

We had a new radiator installed and some leaky valves and vents on our steam heat system. Super responsive and easy to communicate with. Someone came to the house and gave me an estimate before the work started. Folks came on time every time. They did the work exactly at they said and charged exactly what they said they would charge. Folks cleaned up after themselves and were kind and courteous the whole time they were at my house. For a new radiator, 3 new valves, and a new vent it was $2,512. I really can’t tell you if that’s a fair price or not since I know nothing about being a steam heat repair service but I think it’s good to talk about money whenever money is involved. I’ll definitely call them again when I need more work done.

So many great things with this company. Alexis did a awesome job getting me scheduled and installed with ease, the whole process was perfect. The technician Ryan and his crew Angel and Matt were such hard workers and so knowledgeable with every question I had. Definitely will recommend them and use them again in the future.

I had The Plumber Company service my Navien Combi System for a few years now, yesterday they came out and told me I needed a new system (we had been struggling with losing hot water, the heat not coming for quite some time) so I knew this to be true. The company that originally installed the unit was NOT even considered for servicing or new install, as they did a horrible installation. SEE PIC A, PIC B is the installation that The Plumber Company just did, what a dfference. This team of 3 did a fantastic job.

Excellent company and even better customer serviced. Saw a leak in my 5 yr old water heater 2/2/22 @ 9:00am. Spent about 1.5 hrs calling around, getting estimates. Not only did they have the best full estimate, Alexis also did all the leg work finding the warranty and supplier. No other company even offered to do that. Saving me hundreds. They did everything and were completely finished at my home by 1:30. Unbelievable service. Maybe a bad day very painless. Greatly appreciated Alexis and Angel. Top quality service and people. You will be the company I call moving forward.

Last night I got a call from one of my employees saying that there was water leaking through the wall at a quick rate. The dining room and bathroom were being flooded.
I tried the business manager for the building but they left and I couldn't get ahold of them, and the business next to us that seemed to be where the water was comming from had closed for the night. There was no way to access the main water line because, no business manager = no keys to get to.
John was our plumber that came in a timely manner, even though it was late at night. He had to preform the only option with the sources available. It was unbelievable to see him pull off cutting 2 of the punctured waterline in half, and then attaching temporary valves onto the water gushing lines. If he did not do this, our entire building would be a foot deep in water by the time the building manager came in today.
Thanks John for your bravery in that task last night. You are a true hero!

Since buying my home in June of 2016 I have had just about every plumber from this company over to fix this or that problem. They are prompt, reliable, and fair. This is the only company I trust for my home's plumbing. While all the technicians are great, Bernie is our favorite!

I got an estimate for a boiler by far the most intuitive quote I've ever gotten went over everything step by step I couldn't have asked for more but the price was quite a bit steeper than my other 3 quotes unfortunately. Would have preferred to use Phillips but 8900 vs 13000 was a big difference. Would use for my radiator servicing though!

I urge everyone to call Phillips plumbing for all of their plumbing and heating needs. They are honest, professional, and highly experienced. Incredibly detailed and well thought out proposals let you know exactly what you’re getting. Tremendous customer service at fair prices. THANK YOU GUYS!

I had a water heater emergency. Phillips Plumbing was responsive and efficient in installing the new heater into our home. Thank you so much!

These guys are the best!!! I tried calling a few plumbers to replace my Gas water heater, and I kept getting the run around. I talked with Phillips, and they called me right away to set up an appointment. The installer was Ryan, and he was pleasant and very easy to deal with. The next time I have a plumbing issue, I'm calling them 1st. If you need a plumber, give them a call.

This was my first time calling due to a water heater issue , not only were they able to fit us in that day but they arrived within 30-45 minutes! The fastest and most helpful experience. Will definitely be calling again for future needs!

Efficient, superb service. Easy to make an appointment, service person always calls or texts before, an is always on time. Excellent customer service, skilled plumbers.

I called last week to set an appointment between 330 and 4 for somebody to come into my house to put in a backflow. Preventer period 4 o'clock came nothing I called them. They said, oh, we just called you. We're not coming because you didn't answer these people do not no what they are doing. They quoted me up to $4000 for a backslop preventor. Are they crazy

I had a clogged bathroom sink and a p-trap that did not allow for a quick disassembly. It was glued together and thus had to be cut in order to access it. I called Phillips for a non-emergency fix requesting that a new P-trap be installed to allow for easier access should it become clogged in the future. Phillips came out and cut out the P-trap but discovered the clog was further down the pipe. instead of fixing the clog himself, the technician outsourced the job to a subcontractor who cleared the drain and crudely clamped the drain back together. This was supposed to be the conclusion of the job. I immediately called Phillips who put me in touch with the technician who wanted to charge me an additional $117 just to put the drain back together in a proper way. I had already paid a whopping $404 for a pipe to be cut and for a subcontractor to put a snake down my drain. After getting nowhere with the technician, I called the office and spoke to Natalie who sent the technician back to my house to complete the job. The job did not include what I initially asked for which was a p-trap assembly that allowed for easier disassembly. Very disappointed! I will never use them again!

John and his team are amazing! Super responsive and the quality of the work is unmatched! Get it done right the first time, call them.