Reviews of local pros in Warwick, Rhode Island

4.7 based on 2229 reviews Back to the listing
    5

    Big thanks to National Refrigeration for the replacement of our central A/C! Everyone was super pleasant to work with. Shoutout to Charles for setting everything up and to Manny and his team for working efficiently and getting a big job done in one day. They left the place like they hadn't even been there. There was a minor issue after install and they sent a technician back to the house right away the next day. Highly recommend them!

    5

    Water heater replacement was smooth and timely. Gabe did a great job.

    5

    We have been with National Refrigeration for over 25 years, and two homes. They are always dependable, professional, and exceptionally clean when working in our homes. Problems are diagnosed quickly, and repairs are always completed %100. Justin got our system back up on a particularly extra hot day last week. He worked fast, and double checked everything twice before he left. He is a perfect example of the awesome work we have come to expect from National Refrigeration. We simply love this service company, and freely recommend them to everyone!

    AG, Warwick, RI

    5

    From the service call to installation, the guys were all very professional and knowledgeable. I would recommend them to anyone

    5

    In my opinion, Wyatt went way out of his way to make sure the job was done correctly. I was very impressed with your service. He installed my nest thermostat and took the time to show me how it worked and stay there until I felt comfortable with it. I would highly recommend Wyatt and his sidekick to anybody needing air and heating service.

    5

    Excellent service! The technician came to get our system ready for the winter. Everything was inspected and cleaned so we’ll be all set once it’s time to turn on the heat. Very professional and thorough — we feel confident heading into the colder months.

    5

    Been looking for a really good company to handle my heating and air conditioning system, instead I found a very honest and excellent company. Absolute pleasure dealing and speaking all there support staff, just fantastic.

    5

    Excellent service. Technicians and office staff are friendly and courteous and the service is prompt. I have used this company for 12 years and highly recommend the annual service contract.

    5

    Phil was awesome. He was very friendly and professional. He explained everything he was doing as well as how my system worked. He seemed very knowledgeable and answered all of my questions. Highly recommend. Thank you.

    5

    Sam was awesome. Friendly, professional, and was in and out with no problems at all. He is a great person and I feel I can trust him with any problems I may have.

    5

    Always have had great service with National Refrigeration from the staff answering the phones, to the HVAC installers, to the plumbers and to Wyatt who comes twice a year to check things over. I'd recommend them to all who want good professional service.

    5

    Just experienced scheduled maintenance on my new boiler and it couldn't have been easier. From getting information and setting up an appointment, to day of service-stellar. Prompt, pleasant, communicative, professional and thorough- Phil B was great!

    5

    Jarrod (JP) was outstanding. He put on booties before he entered our home. He was very thorough, professional and polite. He also cleaned up after himself and explained everything he was doing. Jarrod will be the guy want to handle our service!!!

    5

    Andrew Lambert was great. Knowledgeable and friendly. He and the team did a great job putting in my new heating system. I would highly recommend him.

    5

    Justin found the issue pretty quickly. I am so glad that my previous HVAC company was so slow to provide a quote for their proposed solution. It is not needed! Justin did a great job explaining and listening. Only National Refrigeration will be servicing my systems from now on.

    5

    I had my HVAC system updated and they did an amazing job. I got 4 quotes and their price was the best for comparable systems. I ended up selecting a Carrier unit. Because this was a rental not my primary home and I already had electric heat and central air I wasn't eligible for most of the energy rebates. They helped me pick a system that met my needs and price point. The workers showed up on time, worked hard, cleaned up after themselves finished an hour earlier than expected. I put a deposit initially and the remaining was due on completion. The admin was awesome and is letting me pay the day after since I got an Amex Platinum just for this situation to earn $1500 in points but the card didn't arrive yet, due to the holiday. Also, I had used them in the past for my home and my rental HVAC maintenance plan. This. Ew system has a 2 yr labor and parts warranty.

    5

    The crew sent to our home led by Manny was awesome. They were very professional, informative and respectful of our home. The General Manager Brian Kelly was tremendously helpful in explaining our options and prices for the new heating and central air conditioning systems. I highly recommend this company for all your HVAC needs. God Bless!

    5

    The team from National Refrigeration installed a new hot water heater. During the job, the team was courteous, efficient, neat and informative. They explained what they were going to do and got it done in the time they said they would. After they were done they showed us the newly installed system and how to use the sensors properly. I would recommend them to anyone who asks.

    1

    ***WARNING- DO NOT USE THIS OIL COMPANY!!!*** I have been mistreated from the beginning. When I informed them that I would be converting to gas heat back in the beginning of 2014 and asked them not to fill my tank late in the spring, they didn't work with me. In August 2014, my oil tank was 3/4 full and Petro shows up to fill it. By chance, I happen to be looking out the window and stop the delivery. My oil tank was to be removed the very next day because the conversion to gas was taking place. In addition to losing over $750 worth of oil this month when my tank was removed, Petro wants to charge me an additional $399 early termination fee, and now, on my last bill there is an another additional charge of $100 Premium/Promotion fee. It doesn't stop there. They are now harrassing me by phone for payment. I have paid them on a payment plan in the amount of $250 a month, every month, yet I am still harrassed for payment by phone, after regular hours. This is the most egregious business I have ever dealt with in my life. Please stay away from this company and take your business elsewhere!!!

    5

    I had a service call due to a problem with my furnace. A regional power outage caused an electrical surge once the electricity was restored and it burned out some of the components on the heating system. Doug the service technician from Petro Service identified the problem within minutes and was able to get the heat working again. I have worked with plenty of service techs over the years but Doug is one of the best. Petro Oil/Service is lucky to have a guy this good!

    1

    Terrible service and the highest price out there. We tolerated paying an extra dollar or more per gallon for oil from Petro based upon the mistaken assumption that we would receive good service. We are on automatic delivery and we pay for a service contract. 1. They let us run out of oil. 2. They were not staffed appropriately and could not come for over a day. I found another company to get us started with enough oil for the day. When Petro did come the next day, the they charged us at over a dollar more than any other supplier. I also paid another company to do the service that I have been paying Petro by way of contract to perform. Want to test them? Next cold day call their service number and measure the wait time.