Reviews of local pros in Warwick, Rhode Island

The old cast iron drain in our basement was deteriorated. I hired Evergreen plumbing to replace it. They were very friendly and easy to deal with. Jeffrey and Philip did the very difficult task of removing the old and replacing with clean efficient pvp piping. These guys were real professionals and great guys that worked hard all day on a very difficult job. I would highly recommend this company .

Always there when you need them. Have used them previously for plumbing repair as well as hvac services. Pricing was very fair.

Jeff from Evergreen came to hook up my new stove.
He was great, he unhooked the old stove and installed the new one quickly, checked for leaks and was done! The job cost less than I thought it would! Good work thank you.

As the daughter of a small business owner, I want to preface that I never would leave a bad review if it didn't absolutely deserve it. I hired Evergreen to come to the house I rent to do a routine service on our gas furnace. I had a baby in late January and wanted to make sure the system was working and safe. The technician performed the service and checked several vents for carbon monoxide. He ended up getting a high reading from the vent in the baby's room (10 ppm). He told me we needed to turn off the furnace immediately and the entire unit would need to be replaced. Being told we had dangerous CO levels and to turn off the heat in mid-March with a 2-month old baby was obviously very unsettling. We also have CO detectors in the home, which never indicated any danger. The technician informed my landlord of his findings. My landlord called in a technician from a different company to perform their own check. That technician did not detect ANY carbon monoxide from the furnace or coming out of the vents. With two very different readings, my husband and I wanted to be 100% sure what was going on, so we called the Warwick fire department come and check. The firefighters also found no traceable CO levels. I understand technology doesn't always work, but the Evergreen technician never brought in a second CO meter, or called in another crew to check before going to the extreme worst case scenario. I truly hope this was an honest mistake and I wasn't being taken advantage of, especially when you're dealing with potentially deadly CO.

My gas furnace was in need of an evaluation. Adam came and uncovered several items in serious need of repair. He was exceptionally polite, helpful and genuinely very considerate. He went above and beyond my expectations and made my furnace safe and operating perfectly. I highly recommend Evergreen and especially Adam. First Class treatment and professionalism with excellent pricing!
This season I had Nelson clean out kitchen sink clog and replace a few minor pvc pieces. He did a great job! I was vet pleased. He was most kind and a gentleman!
I highly recommend this company!

This is my second recommendation for Evergreen, as Adam, checked on my furnace, and a year later it continues to function perfectly! This is truly a first class company, give them a call, you will be very impressed!

They sold us a 600.00 package to get service right away with a few other benefits. We never got any use out of it. We had a fire and called to have them shut off our water. They called us back six months later. It was a total scam.

At first I thought the price for my new AC unit with the labor was a bit on the high side . But after seeing all the work it entails to install a AC unit inside and out I definitely got my moneys worth. Kevin was very detailed oriented. He showed great expertise and wisdom. The young kid Alex I admire a lot. He was a straight to work kind of guy and extremely focused and diligent with his work. You can tell he takes pride in doing a job well done. Awesome work.

Evergreen Plumbing took out my old oil heating system and tank and replaced it with a new Gas system and did an absolutely Fantastic job. They were fast, efficient, neat and clean and kept me informed every step of the way.
I highly recommend them.

Adam Bick is the best service technician we have had work on our house. He is knowledgeable, friendly, and reliable. He has figured out issues no one else has and is now the ONLY person I will let touch your hvac and combo boiler. Evergreen has been great and i will continue using their services as long as Adam is there.

I cannot recommend this company enough! My parents have been looking for a plumber to fix some serious plumbing issues which resulted in their main bathroom being unusable. I called Evergreen and right away felt that this company cared and were not going to swindle us. Adam was absolutely amazing and kind and my parents now have a working bathroom. They did exceptional, high quality work, and were also very efficient. I feel their pricing was also very reasonable. I definitely will use their company in the future for my parents and I highly recommend their services. Thank you!

We hired Evergreen to install an HVAC system in our home and a mini split in our addition. I normally do not write reviews. I prefer to give companies the benefit of the doubt, but our experience has been so negative and prolonged that it has become necessary to write this. This project was quoted at ~$20k. We were told the work would take ~1 week. In total, it took nearly a month because they were short staffed. We tried to be understanding every time a delay came up. But it got to the point that we had to call the company every night to confirm that the technicians would come the next day. There were 5-6 days that they simply did not show up or call, after telling us they would be here the day before. Other days they arrived midday, without notice. When I reached out asking for an ETA, the response was consistently dismissive. Our technicians changed 2-3 times throughout the job. By the time the last team began working on the final part (mini split), it was clear that they wanted to drop the unit and run, and that they were barely given any information about the work. The original technicians were helpful, but the final team was rude. When I asked any questions, I was consistently told, “I don’t know. I just got sent here to do a job.” These delays took place in the days leading up to the heatwave in RI last month. There were days when our house was 86 degrees. We have pets.

I did not plan to write a review, if not for what happened post-installation. I initially explained that we intended to renovate a three season porch and would need HVAC in the future. Neither the team lead, nor the technicians, recommended that we install a larger condenser for the porch. Instead, they installed one that only accommodates our addition. We recently decided to start renovating our porch, only to learn from another HVAC company that we’ll need to spend $15,000 to replace the condenser Evergreen just installed a few weeks ago, or add an additional condenser (a $9,000 additional cost).

We’ve called and texted Evergreen multiple times over the last few weeks, asking to speak to the project lead, Joe. We finally received a call back last week (it took 11 days and persistent calls from us). He offered a lowball refund that wouldn’t cover the cost of the mini split & other parts of the work that weren’t completed. We have reached out many times since to discuss the refund and to schedule Evergreen to take the mini split back. We are totally stalled on our renovations, because they will not reply to us. Apparently, there is only one person at the company who can work with us. Out of frustration & desperation to see any progress, we’ve asked for the owner to call us, and were told no.

When the work was completed, we called to provide feedback. We were told by another manager, Bianca, that she would work with us to make sure our concerns were resolved. She has not helped since, and simply passed us off to another person, who (as stated earlier) will not return our calls. This, again, is after we’ve given the company nearly $20k in business. It would have made all the difference if they had stepped up to the plate weeks ago, when the customer service issues first began. Instead, it seems like they aren't concerned about customer service, nor are they interested in salvaging their professional reputation.

We hired Evergreen because supporting local businesses is important to us. We thought we could trust them to treat us with respect, and that they would show dedication/loyalty toward their customers. They say on their website, "We are dedicated to providing 100% satisfaction on all repairs, maintenance, and installations of HVAC systems we work on." Hiring Evergreen was a huge mistake. It has caused us so much stress and money. I’m writing here in the hope that they will make this right.

I would never rehire this company. And I would not recommend that anyone else hire them. If you are considering hiring an HVAC company, do not waste your time, money, or sanity on this company.

After our central air stopped working I contacted Evergreen, we setup for them to come out to fix our ac. The fella that came out was a guy named Johnny. He was on time, professional and extremely knowledgeable. Not only will I recommend this company but I will also recommend asking for Johnny!!!!

I just had central air conditioning installed by Evergreen. What a great company! They are reliable, punctual, polite, knowledgeable, and efficient. No matter what issue I have, they take care of it immediately. I also had a new boiler system put in last year, and again, nothing but praise for the company and it's employees. Thank you Evergreen, Jake, Adam, Lori, and Bianca!

Jacob Katz, who works for Evergreen Plumbing, is not just a master plumber, he is an artist. He installed a new Hi efficiency boiler for us with a water tank and replaced a very old system that had been there for over 30 years. He moved the whole system across the basement and set it up in a beautifully efficient and space saving way. He was expensive but I think his work is worth it. He also installed a sump pump for us and a water pressure booster. Both work perfectly. Jacob does not always explain everything in great detail but the work speaks for itself.

Johnny and Adam installed my new AC and ductwork. I couldn't be happier with the work and the service. They were very professional with great attitudes. Work was done in a timely manner and didn't leave my house destroyed.

They sent the least knowledgeable and rudest person possible when I called to have them assess why my heat wasn’t working. The person couldn’t get the heat on at all and just tried to upsell me on a system so they could rip me off. I got the heating working on my own soon after they left. First and last time calling them. Useless.

Great company! Adam is wonderful. Very friendly and reliable service. He was able to diagnose the problem with our blower and repair it quickly. He is very knowledgeable and you can trust him to get the job done right. Only regret is that we didn't call sooner. I highly recommend them.

My furnace along with all that goes with a new system, was just replaced by Johnnie. Over the last three days he was professional, hard working, yet kind and patient with my questions. He arrived when he said he would each day and always with a smile. He worked with that smile as well. I thank you.

Adam is wonderful! He is extremely efficient and knows exactly what to do to fix everything!!! He even made friends with my dog who hates having her space invaded! Really really great!!!

I honestly can’t say enough good things about Johnny. He came to do an install of air conditioning and furnace. He was very professional, knowledgeable, and very thorough with his work. He finished on time, cleaned up after himself no mess left behind. He helped me understand the system and went above my expectations. I am very satisfied, and I would highly recommend Johnny and Evergreen. Thank you again

In 2017 Evergreen installed an on demand hot water heater in my home. Prior to it being installed they advised it would be slow in receiving hot water but once it was hot it would not run out. It worked fine for maybe the first year and then it would just randomly turn off on a regular basis. We dealt with it and tried numerous ways to fix it but it just got worse. I finally called Evergreen back and when they came out they were very honest about the poor quality of this particular unit and stated the owner of Evergreen was not happy with the product and offered to replace it at cost, meaning they would not charge for labor. It is rare nowadays to have a company that stands by their own work, never mind taking care of another company’s poor quality product. The new unit works great and the delay in the hot water is nowhere near as long as it was with the old unit. Thank you Evergreen for the great service and even better example of being a decent company that actually respects their customers.