HVAC reviews in Chattanooga, Tennessee

Ryan is a fantastic professional, and it's great that he's now with the Eldridge team. It's always a relief when a trusted expert joins a new company and you can continue to work with them.

Having someone who provides a thorough explanation and relevant recommendations, as well as a quick resolution to a problem, really makes a difference. I feel very confident in the repair made today as well as the service contract I've signed.

I know that my system is in great hands with Ryan and the Eldridge team.

Eldridge Service company was fast, reasonable, professional, good price and does nice work. My new system works fantastic. My heat pump died during the first freeze, I scheduled with them on a Friday and they had my new system up and running by Monday afternoon.

I really appreciate that they didn't take advantage and oversell me on stuff I didn't need, other providers wanted to replace all my ductwork and one even wanted to cut attic access and blow insulation on top of HVAC and ductwork replacement. Eldridge was the only company that actually went under my house and looked at what is going on and said I'm good on ductwork, they see no reason it needs replaced at this time. It's hard to find an honest and trustworthy company around here and Eldridge Service Company is definitely a company I will recommend and go back to.

Shout out to their techs Ian, Zach & TJ for professional work and good manners. Thank you to Gavin for being such a good and accommodating salesman! He was so kind and professional and even came back to talk to my grandparents when they asked to reassure them.

Elderidge Service Company installed my new Carrier 3‑ton system, and Alex, Jake, and Cole did an outstanding job. They were professional, knowledgeable, and took the time to answer all my questions about the new HVAC unit. They went above and beyond by replacing additional items that needed attention and thoroughly cleaning up once the work was finished. I’m extremely satisfied with my purchase and will gladly recommend this company to friends and family.

Very professional and courteous staff.

Very good

Very knowledgeable and honest. Fair prices. Highly recommend.

They showed up exactly at the time promised and provided excellent service!

These people were incredibly rude. Terrible customer service and extremely poor knowledge of heating and air. Wouldn't recommend and will never use them again.

Fantastic experience, very polite, and very professional. Couldn't recommend them enough

They're always prompt extremely intelligent and willing to find the problem two other places did not find my problem this is the only place it did. I would recommend them to everybody and technician Jeff was extremely helpful and Tommy is a wonderful guy I would recommend them to anyone Ruth a Copeland

Company installed a new unit at my 90 yr old mom's house couple yrs ago,few months ago portion of her ceiling caved in caused by a very slow leak in ceiling. The overflow pan put in by company was slightly tilted which caused a very slow leak,the company came out and verified this was the problem and corrected it. They turned to issue of ceiling repair to their insurance adjuster,he came out a month ago said will turn over info to insurance company,after numerous phone calls , nothing has been done. In mean time,Chattanooga Heating and Air is sending her a bill asking her to pay for the repairs their company did to fix the leak. This is unacceptable,is this a case of taking advantage of the elderly.

I'm 37 weeks pregnant and until this morning it was 86 degrees in my house. The owner came out personally to take care of us, he had it fixed in less than 2 hours and the price was very fair. Highly recommend this company!

Called company to fix heating. First cost-over 850.00
Two weeks later, the temperature dropped, and the furnace was still not working.
Called again to fix heating. Second cost-250.00 +
Informed after the work, that the heater was broken.
Heater was 8 years old and a Carrier.
No estimates were ever given, just a bill.
Never never again. I will be very vocal about this matter.

We have used this business since 2002, even after moving to Georgia they are still our go-to shop for any heating and air issues. Throughout those 16 years we have not encountered any negative concerns, this family business come to our rescue for A/C unit replacement and a myriad of other problems too numerous to list. My review is a testament to the excellent service, staff and management, I unequivocally recommend Chattanooga Heating and Air conditioning Inc. to anyone seeking professional support for their home or office.

Mason is highly trained and competent in providing top quality service and Indoor Air Quality solutions.

The staff of Chattanooga Heating & Air Conditioning did a fantastic job on our upgrade of our old HVAC systems. We had two systems that were very old and inefficient. New units were install and a few upgrades to our home to facilitate better air return were made. GREAT customer service by Great honest people. You will be glad you called them.

My home warranty company hired them to do a repair on my air conditioning unit. Mind you it has been a heat index of 105+ Degrees. The appointment was for a Friday afternoon, almost a week from the time they were contacted. They didn’t come until the following Monday, with no excuse why they put it off all weekend. Then after assessing the issue and getting approval for the repair within minutes, they disappeared. When I finally got someone on the phone about when they were planning to come back and fix my unit, they said they quit doing business with my warranty company. They left my work order open and left my family in the heat with no notification they had no plans to finish the job they were hired to do. Not even a courtesy call to say they would not be back! Absolutely no compassion for the predicament they left me in! I wouldn’t recommend this company for any kind of job, they are not trustworthy nor honest. If I could give them no stars, I would.

Called company to give me a quote on air condition unit for my Mom's house. They went out to look at the house to see what was best. They gave me their opinion and due to the fact that I don't live in Chattanooga. I trusted their advise and let them do the work. These guys are great people. They were very understanding with me while I was trying to get this done and very nice to my mom. I just want to say thanks a lot!! I will Highly recommend this company.

Great service has always been a feature with Chattanooga Heating and Air, Inc.
Chattanooga Heating & Air recently installed a brand-nee American Standard Split-Level Gas & Airconditioning system in my house.

I’m a Small business owner with a tractor trailer and I can tell you right now that the people who are in “charge” treat Others with contempt I guess it all depends on who you are to them, but I know it’s not just the Chattanooga branch the Knoxville Branch is as Inconsiderate As any place I’ve ever been to make a delivery with their product, So they can actually have something to sell because if the truck didn’t bring it, then they wouldn’t have it and that’s the bottom line. I’ll never deliver to this place again ever the worst

I had an issue with my AC on a Saturday, and Alex Haworth went above and beyond to help. He arrived with a positive attitude, quickly identified the problem, and explained everything to me in a clear and informative way. What really stood out was how patient and thorough he was—he took his time to make sure the job was done right and that I understood the steps he was taking. Alex’s professionalism, expertise, and dedication to quality service truly impressed me. I highly recommend him to anyone in need of reliable and knowledgeable HVAC support. Thank you, Alex!