HVAC reviews in Chattanooga, Tennessee

4.6 based on 1509 reviews Back to the listing
    1

    Scheduled for January they showed up today, and then came thru the back yard not the front the back yard that also says keep out, is shut as well, then the owner sends me a message saying I can’t read and send the screenshotted statement which confirms I was correct. Instead of leaving the situation alone then, he then says he’s going to leave fraudulent reviews and then tells me I’m high maintence and more attempts to insult me…

    Again instead of just apologizing for the mic up and just showing up on the scheduled time, you took another course of action that is unprofessional, unacceptable and leading you to other legal action.

    Do not book this business…

    5

    My husband and I had a great experience with Rock City Chimney. Scheduling was quick and convenient, and the technician arrived within the scheduled window. He was professional, courteous, and very knowledgeable, taking the time to clearly explain everything and make the process simple and stress-free. We would highly recommend Rock City Chimney to anyone in need of chimney services!

    5

    Rock City Chimney is a reliable, thorough company that takes pride in providing high-quality work, clear communication, and dependable service. The technician arrived on time, completed the cleaning with care and precision, and ensured everything was done correctly. They stand behind every project they take on and offer excellent warranties on all of their work.

    5

    Great experience with both the service and the tech's.

    5

    Fast professional fare’s, but most of all you can count on them in a time of need. All the guys are great and friendly. I will never use anybody else.

    5

    Excellent service and experience, they made sure to fix our issuse and it was not easy yo figure out. Thank you so much!

    5

    We operate 23 restaurants in Tennessee, Georgia and Alabama. It has always been a struggle finding a maintenance company who charged a fair hourly rate, did competent work and was trustworthy. Southeastern Service technicians are professional, knowledgeable and very courteous. SESS provides us with timely and reliable maintenance and parts for practically every piece of kitchen equipment and Hvac units we use. We especially appreciate and take advantage of their equipment loaner program helping us eliminate down time. Thank you for helping us realize the importance of having an ongoing preventive maintenance program. Since we started doing routine preventive maintenance our M & R cost have gone down substantially. I can't say enough good things about your office personnel and your entire organization. Thank you!

    5

    Very fast response. Gabe did a wonderful job at fixing our A/C as well as giving helpful information. He was professional and kind. I am happy with this service and would recommend it.

    5

    Had the best experience with Jimmy and his team!! I was in a bind with my AC/Heater unit not working and Jimmy was beyond helpful and understanding. He made sure we were taken care of and was very fair with pricing. Chris, one of his technicians, came to diagnose and repair our issue, and was very knowledgeable and skilled. I would highly recommend this company for any of your service needs, by far best customer service and skilled professionals!!

    5

    Exceptional service and upfront pricing. Always quality work.

    5

    James Chandler came out late in the day. We had a stick stuck about 6 feet into the drain. It was a mess. James was able to loop a string around it and get it out. I thought we would have to dig up the pipe. James saved us time and money. I really appreciate his work and dedication to getting the job done right.

    4

    Started this. Co in. 1992 had one complete that could not resolve

    5

    They did the job. Fast professional service.

    5

    I thought they were very helpful and would recommend.

    1

    Really poor costumer service and did not fix the issue after 3 times coming out... do not get this company

    5

    Excellent work; very responsive. Would call them again!

    5

    These guys know their stuff and were very professional. I highly recommend them.

    5

    Roger is great at his job. Response was incredibly fast. I would highly recommend

    5

    Showed up in a reasonable amount of time and fix the problem quickly. The repair guy was very courteous professional and and fast. Was very familiar with my heating unit. Thanks again.

    1

    These guys are a joke. They nickel and dimed my home warranty company to death. Angie (the office staff) is rude and unprofessional..IF you can get her to answer the phone. Visit one; condensor coil out. Visit two (a week later), replace coil. Visit three; $1000.00 of refrigerant leaked out into the environment. Visit four; replace imaginary leaky part (that was checked on the prior visit). Visit five; water pouring from our ceiling (they can't come and check this out because "it's too hot outside") Really? The story continues, but you get the picture. AVOID

    1

    This company was assigned by my home warranty AHS. I called them set up appointment which was today between 2 and 6. It is now 7:30 and they have not showed or called. I've been 3 days without AC.