Constraction reviews in Nashville, Tennessee

Zack and Dalton were super nice, showed up on time and cleaned our mold issue quickly and cleaned up all debris from the demo. Thank you!!

Mairi & Angel were amazing: punctual, professional, and efficient! Thank you!
A+++

Zach and Dalton were great! Willing to answer any of my questions and work with my schedule, along with being really friendly! Would definitely recommend!

Really friendly staff. Very helpful in explaining the restoration process. Zack Schutte made sure we were taken care of in a quick and efficient manner.

Zack and Austin were fantastic. Prompt, informative, friendly and efficient. I would have them back here (hope I don’t need to of course!) in a heartbeat.

Austin and Zack were amazing and took great care of us. Very sweet and professional. Walked us through every step of the way.

Zach and KJ were both excellent in helping us dry our kitchen. Both were professional and responsive. Thank you!

Zack and Cam were great! Send photos and updates daily, was very quick to address insureds needs.

Zack and Dalton were amazing. Took care of our remediation quickly and with great investigation. I appreciate y’all hard work! Thank you ServPro!

Zack was prompt and helpful with our issue! He ran multiple tests to give me confidence in tackling the issue at hand and suggestions on how to move forward. Thanks Zack!

ServePro was great! They assessed the damage, clearly communicated, and followed up with me. The office personnel were friendly and worked with my insurance provider without any issues.

Ed and John came to service issues with water damage. They both were prompt, efficient and very professional. Would definitely use them again and would recommend to anyone.

My Camper underbelly got wet due to a tear in the material that covers it and driving in a storm. I was struggling to figure out how to get it dried out. I actually own a professional dehumidifier, but due to the cold outside air, it wouldn’t dry out my camper. ServPro recommended a desiccant dehumidifier connected underneath and it dried it right out! No mold or smelly camper for us!

We experienced basement flooding recently like many in Nashville and the folks at Servpro were available in a timely manner given all the demand across multiple counties. Their expertise and experience helped us make sense of a stressful time. We were able to quickly get the water out and begin the process of drying out safely. We would highly recommend Servpro if you are ever faced with a situation like this.

OMGoodness!!! Where do I start! My pipes were clogged up causing damage to my bathroom, a bedroom, and a den.. I was devastated and I really didn’t know where to begin.. After I replaced my pipes, the mitigation team came in to do their part.. Ken was a jewel... He talked to me about what was going on and was there for me every step of the way. It took some time to get everything dried up, but the guys took their time and made sure things were done right. I suffer from migraines, so I was really concerned about mold.. They took good care of me! Thanks!

We had a major leak in our basement and we couldn't get the humidity down or the moldy smell to go away. One call to SERVPRO (the one in North Nashville) and their drying equipment solved the problem fast. I'd definitely use them again!

Zack, John, Will, and Jacob did an amazing job. Showed up quickly and came back to inspect throughout the process. Saved my beautiful hardwood floors!! Thank you.

We are an Entertainment and Hospitality business they relies on outside services for mitigation following various unforeseen circumstances. ServPro has been prompt and professional in addressing any of issues, so that there is limited to impact to our customers and staff. Communication, follow up, and sincere pride in the work completed have been several of primary reasons for working with our representative and their team when needed.

ServPro was quick and efficient. They took good care of my home after some water damage. My rep Zack Schulte answered all my questions and was very easy to work with. Definitely recommend working with ServPro.

The experience I had with Servopro representatives was always excellent. They stayed in contact with me and the insurance agent on progress of the home clean up, also sent emails of complete description of the process so no unexpected questions arose. I'm am very satisfied with their service.

I am happy to report that good customer service still exists. After my insurance company was unable to provide a vendor to service my home (pipe burst) I turned to Google, plus received a recommendation that suggested ServPro. I called and Polly answered the phone in a pleasant voice. I explained my situation and she was kind and walked me through their process. I had the attention and assistance of ServPro from that day forward. Polly happily agreed to speak with my insurance adjuster to streamline communications. In addition, after the mitigation work started, we learned my situation needed additional services beyond the scope of ServPro—asbestos. Not to worry, Polly and the team worked with the environmental vendor to schedule and complete their work. After which, the mitigation work continued.

I received timely updates and if I had questions, I called and receivede prompt and friendly responses. Even beyond Polly, others on the team were responsive and addressed my questions via phone and text—texting becomes helpful during busy work days that require multi-tasking.

Would I recommend ServPro—YES! More specifically, the North Nashville location (I can only hope other locations live up to this standard). During a time when customer service appears to be a lost art, I was fortunate to connect with ServPro who was a tremendous help and went above and beyond to provide guidance and advice.  While customer service is important, the outcome and quality of their mitigation work was equally satisfactory.