HVAC reviews in Nashville, Tennessee

4.6 based on 2773 reviews Back to the listing
    5

    These guys did a wonderful job diagnosing the problem and saved me a fortune by knowing their stuff and and not just suggesting a new unit.

    5

    Replaced my central heating and cooling system plus all duct work .we are very pleased with The company as a whole courteous , fair pricing ,hard workers.
    Would highly recommend.

    5

    Spoke to owner after the problem still wasn't fixed, they came out and made sure everything was 100% right, put in extra time and effort. Estes is extremely knowledgeable and stands behind their work!

    5

    These folks are great. They installed my system and have serviced it for 11 years. Always honest, kind and fair. Every staff member is great. I wouldent call anyone else.

    5

    Excellent company. Do what they say at a fair price. The will fix it correctly! Use these guys with confidence they will do an excellent job and charge you a fair price.

    5

    Gaylon is honest, professional, and he knows what he is doing. Unlike other HVAC people I've had work on our unit, he won't rip you off!! I would highly recommend Estes Heating and Cooling.

    5

    I am a widowed mother of 3. I invested thousands to Hiller without results. Hoffman Brothers said the unit needed to be replaced. It was 91 degrees in my house until Estes saved the day! Thank you

    5

    I have used Estes for many years and have the best service and response time you could ask for! They are courteous,efficient,honest and always aim to please. Never go anywhere else!!

    1

    I called and got a quote for a new system from Jim. The quote had very little information. When I called back a few days later to get more information on what system they were quoting me (model numbers and specs) Jim got very aggressive and hostile toward me and claimed I was using him for information. Then he resent the quote to me and increased the price by $2000. I couldn’t believe it. If I’m going to spend thousands of dollars on something, I have the right to ask questions and know exactly what I’m buying. I’ve never been treated this poorly by a person I was trying to do business with. I ended up using TempControl. They had a better price and treated me with respect.

    5

    A couple weeks ago when it snowed and the temperature in Nashville was 1F my furnace went down. I’d had another company out to look at it the week prior and they had improperly repaired it and then refused to answer the phone.

    Estes came out on what I’m sure was their busiest day of the season and properly fixed my furnace. They showed me the botched “repair” that the other company had put in. My furnace hasn’t skipped a beat since. They’ll definitely be my first call next time.

    5

    I'm super grateful to Heather for answering my call last week with our unprecedented 20 below freezing temps. Our HVAC wasn't blowing heat even under AUX mode. We were so worried we'd have trouble fixing our issue due to road conditions. Brian came over not just once but twice to ensure our heat was in working order. Thank you! Their prices are great and their team keeps to their word. I know who I'm calling moving forward for HVAC. Thank you for your hard work!

    5

    The technician arrived , quickly diagnosed the problem and gave me the option of a refurbished part or a new part. When I chose the new part, He went ahead and installed the refurbished part until the new part arrived. Then when it arrived he installed it without any extra charge. This was all done for a very reasonable price. They have a customer for life!!

    5

    Great people! Very professional. I have set a couple units with our crane for Estes. Always ready for me and always cut a check on completion. Thanks! -Kyle, MCL Crane

    5

    I wanted to take a few minutes to write this gleaming review for Estes Heating and Air. They are hard working, honest, dependable and upfront. I had been wanting to cool/heat my warehouse area for years. When I finally asked them what I could do, they came out and assessed the situation and made a recommendation. I wish I had asked them years ago. I am not in the heating and air business, but I would rank them at the top of their tier for product knowledge, service and follow-up. You don't even need to think twice...just call them!

    5

    Scheduling was quick, easy, and friendly. They showed up on time, the owner (who did our diagnostic and repair) was very nice, thorough, and explained what he was looking for and what he found. The issue turned out not to be what another company "thought" and this correct fix was half the price to reaolve compared to what the other company was going to charge to try and fix it. Glad we called Estes!

    5

    This is an awesome company to deal with. Very kind and knowledgeable. The entire staff are honest hardworking people. I would never deal with anyone else after finding them. They went above and beyond to resolve my situation. I can't say enough about the most positive experience I have ever had with any business. They treat you like a human unlike other companies I have delt with. They are a blessing to me.

    5

    Estes Heating has been my go to since before the year 2000. I don’t even think about calling anyone else. Gaylon Estes and his crew always service my HVAC promptly and professionally. There is no one better. Thank you Gaylon!!

    5

    We had a problem with our AC where it cooled, but just was not holding the set temperature. Estes came out and made it work, but there was concern the problem was not completely solved. I was willing to let it go because the unit was holding the temperature it should. But Gaylon and the team continued to analyze the variables, came back without me asking, and traced the problem back to a burnt out relay. Another vendor would have advised to replace the whole unit when they could not solve the problem. Estes Heating and Cooling went above and beyond to make it work!

    1

    Appointments only but as you may know: receiving locations with “appointments only” means their logistics sucks, I came here by 7:30 am, my appointment was at 8 am, as soon as I came here the receiving guy told me: is going to take me 4 hrs to unload your TRL, so I told him: “that’s fine, after 2 hours I’m charging DETENTION, and he said: “I DONT CARE, WE DON’T PAY DETENTION”, after the 2 hours waiting to get my TRL unloaded, I called the agent of this load (I’m a truck owner and I live here in Nashville TN) and I got $150 extra. And it took him more than 4 hours to finish his job, after this delivery I’m taking a couple of days off and I’m cool with this type of BS (because I live here) but if you’re coming to this place bring whatever you need ‘cause “OLD PEOPLE” find it very difficult to do things that younger person would do in less time. I would definitely avoid this place if I’m an OTR driver. By the way this place is way to thight for trucks with sleeper receiving docks for OTR trucks is #2 so if there’s a local driver coming in he is going to park on 3 or 4 blocking your way out, if you’re a company driver and you can’t avoid this place contact your dispatcher at 2 hours past of your appointment. And get your DETENTION.

    5

    A coworker of mine came to me and said his unit was keeping up and wasn’t for sure what was wrong with it. I contacted, Cedrick, and he dropped everything he had going on and put him in contact with a great technician who came out next day. Cedrick is always very helpful and knows what he’s doing. Thank you for going above and beyond for my coworker and helping him out!!

    5

    Courteous Quick service