Tree reviews in Nashville, Tennessee

I highly recommend The Gentle Arborist! We had a 100 ft poplar that needed to be cut down. Not only did they do a professional job but they were affordable, too. When Gabriel came out to cut the tree he worked fast and efficiently but clearly took great care working on our property as well. Everyone I interacted with from start to finish was very friendly and easy to work with. We couldn't have been happier!

Great

Worker allegedly tailgated into our gated neighborhood and when confronted made threats. We are asking security to ban this company from our neighborhood. Avoid

El mejor servicio para eliminación de árboles ..
Recomendable ya que el trabajo que hacen es seguro y muy limpio al terminar.

Several calls and no answer

So happy with results. I am very picky about everything. BUT not only did Ivan and workers did

what they said they would do, but CLEANED UP everything after. I recommend to anyone..

Scott and his team does great work! Their level of professionalism and resources for diagnosing tree and shrub diseases are untouchable by any other tree company in the Nashville area. If you have an issue with your landscape give them a call. I’m positive they can get to the bottom of your issues and create a custom program to ensure you have a healthy, vigorous landscape.

Davey Tree did a wonderful job taking down two trees and grinding the stumps on our property. They were very professional and we are so happy with the results! Highly recommend!

As Nashville transplants from the North, we were stumped by an unfamiliar problem with our new Spruce tree. We called Davey and they sent arborist Joshua Stephens to the rescue! Joshua diagnosed our problem and recommended a course of action. We followed it and today I can report that our tree looks like it's on the road to recovery. Thanks to Davey for sending us such a knowledgeable and pleasant young man who helped save one of our favorite trees.

I signed a contract on 5/31/17 for some work to be done on my property. I called 7/20/17 and 8/3/17 and 8/14/17 and was told each time by the receptionist that I would get a return call from Scot Johnson. I never got a return call. I called today, 8/21/17, not even a receptionist, just a tape recording.
Update as of 9/14/17: I received a call on 8/23, likely due to my earlier complaint (above, ~ 8/22) that let me know I would have service on 8/29. I did get work done on 8/29, the team was fast, courteous, and efficient.

A pleasure to work with. They had a certified arborist out for a consultation and gave me a fair price for my tree. Crew was very professional and safe. Highly recommend

DO NOT USE THIS COMPANY. Absolutely horrible service, I have never come across such an unprofessional company before. After my consultation for a tree removal, I quickly sent back my contract in order to get an appointment set up. Four weeks later I heard nothing. I called FOUR TIMES only to get the receptionist who says my specialist isn't in the office at the moment, but he will call back within the hour because he had my contract on his desk. NO CALL. It has now been a total of 9 WEEKS and I still have not been able to reach them nor have I received any calls. Meanwhile the tree that needs to be removed remains a hazard to my home as well as my neighbor's home. I would give less than one star if possible.

Sales Arborist, Joshua Stephens did a great job of identifying spider mites on our Magnolia tree and arranged to have the tree treated and fertilized by one of Davey Tree's technicians. Davey Tree also treated two other trees for Aphids. I am very pleased with the service and highly recommend Davey Tree for tree treatment.

ATTENTION NASHVILLE, BRENTWOOD, AND FRANKLIN, TN RESIDENTS: If your time is valuable, do NOT do business with Davey Tree Company.

Complaint has been filed with the BBB. However, all complaints on this Company are funneled through the Akron, OH BBB branch where this Company is headquartered. Thus, any review of this business on the Nashville BBB site will yield little information...

An account of my experience with this Company is below:
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Everett, a saleperson with Davey Tree Company came out to my home to price a tree removal project. I informed him that we would be installing a fence and we discussed how this would make removal of the debris more difficult for Davey Tree crew members. He agreed that it was important to do the tree work BEFORE the fence was installed, and I advised him of the date that the fence was scheduled to go in. Everitt agreed to have the tree work completed before this, and there was an adequate 2-week window of time to do so.

Davey missed at least 3 different appointments on different days where I stayed home to accommodate their access to my property. Several weeks went by and the fence mentioned above was installed. Everitt stopped returning my calls about the project. He didn't want his crew to do the work now that it would take more time/money to haul the tree debris around the fence. The problem is, now this would cost ME more money because of Davey's poor planning and scheduling.

Meanwhile, Davey was "johnny-on-the-spot" for a secondary project that was discussed in our initial meeting. In the fall, they fertilized a couple of trees in the backyard and then sent an invoice for $150. This work was done without an appointment and without my permission, and several weeks after I had chased Everitt around trying to complete the primary tree project that he had agreed to. This $150 invoice was an insult given how much of my time they had wasted in missed appointments and how much money they had just cost me - I had to get a new quote from another company and it had approximately $500 more in haul-off cost because of the fence that had been installed since the initial quote.
Everitt advised me not to pay the bill for the fertilization. Apparently that message never got to the organizations bookkeeper or management. Statements arrived. I called at least 4 times speaking with secretaries, and leaving messages for management in efforts to resolve the billing dispute, and I received no return calls from business leadership. This was a tremendous time drain for any customer, and I strongly advise against using this Company because of their complete disregard of the concept that their customer's time is valuable.
Even though I tried on multiple occasions to resolve this with a manager, Davey Tree Company then forwards this $150 invoice to a collection company. I have similar conversations with the collections company yet no action is taken to remove the charge.
Fast forward 1 year and Davey's collection company has reported this amount to the credit bureau! I now have to spend time disputing a charge, that any decent Company or manager would have overridden with a giant credit reporting company, TransUnion. This actually appeared as "derogatory public record" on my credit report. That's it! Now the whole world needs to know how poor the management team for this Company's Nashville operation really is.

In follow-up to this review, I have also filed a complaint with the BBB as of 8/4/16. It is now a week later, 8/11/16, and Davey has yet to respond. The resolution is still TBD, and I will append this review with an account of their response.

We had Brian stop by to provide a quote. That was July 6. I pointed out the trees we needed removed. COVID was quite prevalent at that time so he said “I’ll be out here doing my thing and I’ll email the quote later this afternoon”. I went back in the house and that was the last time I’ve heard from anyone. He never even knocked on the door to let us know he was done and leaving. Here we are over a month later and still haven’t heard back from anyone. We ended up having the trees removed by Family Tree who did a fantastic job and the price was extremely fair.

We appreciated the expert advice given us for proper care/maintenance of a couple of mature trees on our property. The work was done with thoughtful precision. All tree debris was collected. The two arborists were knowledgeable and skilled.

Yesterday I flew my quadcopter drone into a tree. Sixty to seventy feet up how could I rescue it? Climb the tree? Not at my age. Who can I get help from? A tree service business! Google search found many so I started calling. Either no answer and no call backs until I called Davey Tree Service. The entire staff was very helpful and transferred my call to the manager. I explained my situation to him and he said he had a crew close by and when they completed the job they were on they would call me. A young man called and said he was on his way. When he arrived he looked at the situation, set up his gear and went up and rescued my drone.
Even though it wasn't their line of service they helped me in a very professional and timely manner. You better believe me that when I need an expert tree service I will call Davey Tree Service because of the professional service they gave me. I can guarantee their tree service will be the best available.
Thanks a million Davey Tree Service. Your the BEST!!!!!!!!!!!

Amazing company to work with and great prices.

Will come back to them anytime we need tree work!

Took time off work to have Eric Berner come out for a consultation on planting privacy trees in our backyard. He told me I didn't have to write any notes down, that I would be getting an email going over our consultation with prices. It's been over a week and they have not emailed me with any info or responded back to any of my follow emails. The consultation was very quick and lacked any real advise. I had to ask if he needed pictures in which he snapped one from a very awkward position as he was hurrying to leave. Would not recommend this company or service!

Davey by far is at the pinnacle of Tree service companies around! Great staff overflowing with knowledge. Fast, productive and professional. Whenever I call, the girl in the office is fantastic and handles my service questions without hesitation. 5 ⭐️'s

Joshua Stephens and his crew did an excellent job of advising me on a troublesome tree on my property. They were able to remove the tree affordably, without causing damage to any property, and they did an excellent job in cleaning up after themselves, almost as if they were never even there! I would highly recommend Davey Tree to anyone looking for skilled and courteous workers.