Home Services reviews in Allen, Texas

Wonderful experience. I had a custom rug that needed to be cleansed. This company was stellar start to finish! Stood by their original quote, rug was literally shining when it came back. Such a relief to see high quality service at affordable prices. Finished earlier than expected. All of that and a smile!

I booked the service with them and they offered a decent package within affordable price range. Marcus showed up for the job on time with 30 min in-advance phone call notice. He is a very friendly and a supportive person. He started by assessing carpets in my newly purchased house which is 13 yrs old. He checked all my carpets and recommended not to waste money on cleaning since the cleaning won’t serve the purpose based in the quality of it. His motive was to let me have a solid long term solution rather than me spending and wasting money for short term solution. Further he helped me on what type of carpet I should pick and what are the things I should consider when finalizing a carpet installation seller. Though non of these led him to have a single penny/commission , he was kind and supportive enough to spend time and help me. Even though I do not know the quality of carpet cleaning he does ( since no job was done ) I recommend Penn way for anyone due to the professionalism they showed.

Great service!!! Very pleased with my service provided by Penn Way Carpet Cleaning service. Did a phenomenal job on my pet stained carpet caused by my two Yorkies…and overall customer service was extremely professional. My carpet tech was very knowledgeable and polite. I will definitely be using this company again!!
-Roderick Sibley (Homeowner)

Marcus did a great job for us. He was able to come in the same day and worked till late in the evening to complete the job. They were extremely detail oriented and cleaned our Sofa, Love seat and 4 chairs at a reasonable price when compared to others. I plan to use them as my preferred carpet/upholstery cleaning company going forward. I will also be happy to recommend them to friends & family.

Penn carpet cleaning did an incredible job on my carpets. We have 2 big dogs and 2 children so we had stains. Mauricio got the carpets looking and smelling so nice! We didn’t have them do a couple rooms and will be asking them to come back out to make them look nice as well.

Penn Way did a fantastic job cleaning our carpets in 3 bedrooms, one hallway and one staircase!! All were pretty dirty and are a light color. Marcus and Fabin were very professional and their equipment did a great job. Our carpets had never been cleaned and are 10 years old. They look almost new again! 👍🏻 At least 95% of the dirt and stains came out. Marcus was very helpful and cared about doing a good job. Nice young man starting his own business. I will use them again to do the rest of our carpeted rooms.

Marcus was great to work with from start to finish. He helped us with mold remediation and it was very affordable. He was very communicative and professional and got the job completed quickly. He recommended a plumber to us that we were very pleased with as well. We were very impressed with everything and will definitely use Penn way carpet cleaning for other services in the future. Thank you Marcus for helping us!

Our puppy had an accident! I called around and came across Penn Way, the initial call was missed (it was Labor day weekend, so I figured they were just closed) however I was called right back and I explained my situation. Penn Way had someone out to my house in less than 2 hours ON A HOLIDAY WEEKEND!! The carpet looks amazing and I would hands down recommend them to anyone. Thank you Penn Way!

The employees were very professional and nice.
Very satisfied and happy with the work that was done to my living room set. Left it very clean!

Made my whole house smell like cinnamon 😍

Marcus and his team showed up and took care of our carpet cleaning. He was on time, communicated great, and had top notch equipment to complete the job. Fair pricing for a top notch service! Their van looked amazing as well!

Marcus Penn and Jon did a terrible job installing floors in my office and after trying over a month to give them time to fix their mistakes and the owner Marcus said they’ll refund my materials and labor I am now blocked. I’m now out around $1500 This was with Penn Way Carpet Cleaning. I’d advise to stay far away from them for any services!

Didn't realize how dirty my windows were until he cleaned them... Sparkle show ✨ 😍. Luke is as genuine as it comes.

Luke did a great job on short notice!

Overall the service was fantastic. Originally I was told it would be 2 people and 3 showed up. So a mad scramble for a tip. There were a few scuff marks we noticed after they left. Don't know how they got on the walls. However, very happy overall. Would recommend them highly.

I scheduled a free in-home estimate with Molly Maid, as advertised on their website. The estimate would include a 15-20 minute walk-through, confirmed through email.

On the day of my appointment, 10 minutes before the scheduled time, I received a text saying they were running late and asked if they could call me at 11:30 instead. I agreed, expecting the call to confirm directions or let me know when they’d arrive.

To my surprise, the call at 11:30 was to inform me that they don’t provide in-person estimates for apartments, despite their website making no mention of this limitation. This was extremely frustrating and misleading, as I wasted time preparing for an in-person visit that was never going to happen.

If Molly Maid doesn’t offer in-person estimates for apartments, they need to make this clear on their website and in their communications. Transparency is key, and this experience has left me disappointed and unlikely to consider their services again.

Molly Maids are very accommodating and they do a wonderful job of cleaning. Thank you so much.

Several months later and still I’m still loving the wonderful cleaning service that Molly Maids provides. Thank you!

Update: Thank you to Molly Maids for the excellent service I receive. The day Molly Maid comes to clean the house 🏠 is my favorite day of the month.

Update: I had to switch days for Molly Maids to come out for service. Today I had a new team with Ofelia & Melissa. They too did an excellent job and I will continue to use Molly Maids. Great job team!

Update: great service from the 3 ladies who cleaned the house. I’m super happy. Thank you.

August update: I had to switch days again and the new cleaning is once again a great team and it was a wonderful service. Thanks.

We were highly satisfied with the work from Molly Maids. At 8.5 months pregnant, I wanted a deep clean of our apartment to give my baby a clean home to live in. Easy to set up and a weight off my shoulders with a truly clean apartment. 10/10 would recommend!

Been with them over 13 years. They try hard to work with my schedule and are always prompt and efficient. I have asthma and they make sure to use non-irritating chemicals.

Recent, my elderly sister moved apartment complex’s. The older location required a professional cleaning prior to turning in the keys. We didn’t know this until 4 days prior to the termination of the contract. I found Molly Maid via a Google search. The company has high rating for a reason. They came out the next day and the apartment looks like no one had been living there. It was simple lovely and the swept the balcony & storage room. I’m very glad selected the company - the individuals who did the cleaning were very pleasant, quick, professional and very good at their jobs. Highly recommend Molly Maid.

Cleaning is average, no magic there. But 2.5 bath and kitchen cleaning took them about 7+hours??? And cost me over $850????
I received text message the same day and next day saying they want to take me to the court for the delay in payment !!! Wow !!!
Well, I would look for better service :)

Ofelia and Karina did an excellent job. Everything was spotless. Will use them again. Highly recommend.