HVAC reviews in Allen, Texas
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Great service cleaning all the AC vents . They cleaned everything afterwards. Highly professional and skilled. Strongly recommended
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Fantastic service. I've always been skeptical of duct cleaning because I get so many span call but these guys are legit and local. They did a really nice job and VERY thurough. I got before/after pictures of every duct they cleaned because I couldn't be at my business the entire time. Also, there pricing is great. I got a second quote and it was twice as much. Great work!
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The owner was very kind and professional when scheduling, and the workers arrived on time and completed the duct cleaning as promised. However, immediately after the job, our AC blower motor stopped working. Since we recently purchased this property and had all units thoroughly inspected with no prior concerns, we can’t help but question whether this was a coincidence or possibly related to the cleaning.
When we contacted the company owner, the workers came back to check but insisted this wasn’t connected to their work. It took multiple texts and calls from both me and my husband before the owner responded several hours later with no explanation of the possible cause. His text was only the name of a local HVAC company. While I was initially impressed, I was ultimately disappointed in the lack of timely communication and accountability.
Edit- our HVAC guy just left. All that needed to be done after the duct cleaning was a recalibration of the unit. The HVAC guy stated this is something simple that should be a common practice after duct cleaning. He also stated when the guys returned- they should have been able to correct this easily. Sadly- we had to pay for the recalibration. -
The crew was very polite and communicated well! I had a general duct cleaning done. The professionalism was outstanding!
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Paul & Elijah were awesome! Very professional and took the time to explain process. Great company, great experience! If you need your ducts cleaned, HIGHLY RECOMMEND…
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Very pleased with my experience with this company. They got the work scheduled and completed fast, and did a great job. Highly recommend.
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On time professional and courteous. They provided lots of info and did a great job. I would definitely recommend them and use their services in the future. Everything was perfect from start to finish.
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Thank you Mr. Duct Cleaner for another great experience. The mole you cleared 5 years ago hasn't returned thanks to your services and my dryer vent is free from lent as well as the other registers. The price was fair and Paul and crew were efficient and pleasant! Thanks Mr. Les for answering my call!
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We just finished a big renovation at our house and after the workers left I noticed dust coming from every single vent. Like actual clouds of dust every time the AC kicked on. It was gross and my kids were coughing all the time. I looked up air duct cleaning after renovation and found Pristine Duct Care in Allen. They showed up on time and explained everything before they started which I liked a lot. The drywall dust and junk they pulled out of those ducts was unreal. My house finally smells normal again and the kids stopped coughing. Super happy I found them when I did.
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For about 2 months, my house had this weird musty smell coming right out of the vents. My husband thought it might be mold, but we weren't sure, so I just kept spraying air freshener. It would help for maybe an hour, but then that smell would just come right back through the air. I finally got fed up and looked for someone to help. I found Pristine Duct Care and the lady on the phone was super nice and not pushy at all. They actually got someone out the next day.
The technician was great and used a little camera to show me exactly what was going on inside the ducts. I was shocked to see all the buildup and mold growing in there. He did a full air duct cleaning. The job took a few hours, and they were really good about cleaning up after themselves before they left. When they turned the AC back on, the air finally smelled normal again. It’s such a huge relief to have that smell gone for good! -
Fair price and quick service. They did a great job cleaning the dust in the vents and air duct. I will be referring Pristine Duct Care to all my family and friends.
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We just moved into an old house that had a really strange, musty odor. The vents were covered in cobwebs and thick layers of gray dust, so we knew we had to do something. I called Pristine to come out and deepclean the entire ventilation system.
The technician even found some old, damp insulation trapped inside one of the ducts and cleared it out quickly. The second they finished the work, that bad smell disappeared completely! I highly recommend them to anyone else with an older home in Allen. It made a huge difference in how the house feels. -
Great cleaning. I am very happy and my homies were happy. Nicely done!
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A really great team! Thank you again for helping us out on cleaning our air ducts! keep up the good work!
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Pristine as always. That’s how my duct looks like after these guys clean it up. I could never go back to my previous cleaning company because of them and I’m not regretting it.
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The techs from Pristine Duct Care took care of everything, from the preparation, inspection, actual cleans, checking, more cleaning after, then left the place with satisfying results. Thank you guys for everything!
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Just recently found out that my vents and ducts got too much dust and dirt. The techs of Pristine Duct was amazing, so clean and got fair price.
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Super happy with the service of Pristine Duct Care! They were able to work sooner than expected and performed top tier work. Their customer service also is pristine! Will call them again.
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Pristine Duct Care is a great cleaning service company. They cleaned well my ducts and systems. Will here them again for sure!
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Ducts are now clean and pristine. They showed a new life to my ducts and I am very happy with the results. Great work Pristine Duct Care!
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Careful duct cleaning yet also as thorough as possible. That’s how Pristine Duct Care did their job here at our ducts. I couldn’t have gotten this much service if not for a friend recommending them. So now I’m recommending them to my other friends as well.