Reviews of local pros in Anna, Texas

Brian was fast, efficient, and professional. I was so happy to get my A/C working again. I definitely recommend using Tri County Air Care and will be using them in the future if I ever have issue or need repairs. Thank you Tri County!

As a real estate investor ,and homeowner I've depended on Tri county air for service and installation for the past 5 years. They've always been very responsive and have given me great service. I would not be afraid to Recommend them to anyone.

I called 1st thing this morning and the Dispatcher said someone would be out between 9-11. Jason and Tyler arrived a few mins after 9am. Both were very professional and knew exactly what they were doing. They identified and worked on the issue quickly and cool air was restored immediately. I highly recommend!!!!

Tricounty Air Care is awesome, I'm about 5 years in with my new system and it transformed our lives. I went from builders grade trash to a quality system that Tricounty stood behind. You know what you've got after the purchase. I also had them install a system in my workshop. Staff knows their stuff, Heather talked me thru how to set up my auxiliary heat coils in the thermostat during snow-mazilla 2020. Without her knowledge my system would not have functioned properly. I found it hard to find a place that would send documented estimates before purchasing... THEY SENT ME 3 ESTIMATES in writing. GREAT QUALITY SERVICE and I even have the official service cap. This is not a paid advertisement.

August 12, 2023 - Now well over 5 years with my system and Tri County Air Care continues to set the bar higher than other HVAC service companies. I had a recent service call that proved to be challenging for the service tech. My system was not performing as before even after service. I thought was going to live in discomfort thru the dog days of summer. They called me for a routine checkup and I admittedly gave negative feedback on my system performance and requested escalation of my feedback. Tri County responded with EXPERTs / OWNERs to remediate my A/C woes. THE BEST HVAC SERVICE AND INSTALLATION IN METRO AREA !!! That's from experience, not paid advertising.

Brandon is awesome! We had a bad coil. Our air was not blowing cool in the house. We called and Brandon came out the very next day. He offered us the option to replace the coil or the entire unit. He was so reasonably priced, we decided to replace the entire unit. It was great to not feel pressured. The work was excellent and fast. I would highly recommend this company.

Tri-County Air did a great job with our install 4 years ago and consistently does a fantastic job on our semi-annual maintenance follow up! (Especially with reminding us when it is time to come out!) Sammy is a wonderful technician who takes the time to explain things and answer any questions! Thanks to everyone at Tri-County Air!

I have had Tri County for many years, since the early 2000’s. I’ve always gotten knowledgeable help & feel like they have my best interests @heart. We usually get Sammie….he’s great. He is on time, dependable & cares about helping us either be cool or warm depending on weather. Nice to know I don’t have to worry about getting good service….it’s provided every time.
Thanks Tricounty

We purchased a new home in 2017. Installing contractor delayed us until warranty expired.....
Tri County Air was recommended by a friend, the tech arrived on time, replaced the T-stat (that was wrong) for our unit, immediately diagnosed the wiring fiasco, and had our variable speed system running PERFECTLY!
If anyone purchased a new home with a Lennox 2 stage or Variable Speed system with a Honeywell thermostat, the system is likely not running as it should. Sam knows what to look for after fixing our system. He is a true professional with integrity, two traits that are rare these days. The office staff is responsive and personable; I highly recommend Tri County Air Care for there expertise.

Thanks Tri County Air Care!

I recently needed AC work done on my units before closing on the sale on my home. Tri County responded immediately and were masters at making the repairs at a reasonable price. They can be trusted and do an excellent job I would not call anyone else. Thank you Tri County Air Care!

Turned on the heater for the first time after a while and it wasn’t turning on. Nick was our service technician and he arrived within the scheduled window and systematically went through all of the possible reasons it wasn’t working and repaired the problem (without trying to recommend any major replacement). He was very detailed about explaining his steps along the way. Very thorough and professional. Very satisfied with TriCounty Air Care and will probably schedule a maintenance service with them BEFORE we turn on our AC again to make sure everything is set for the spring.

Our experience with sales and installation was great. The follow-up with service by Tri County (emergency call - false alarm) was EXCELLENT. Both dispatch and the service tech, Daniel, were prompt, timely, and professional. We highly recommend this company!

The AC went out in the middle of August on a weekend, within a short period of time a tech was out and quick resolved the issue. Also when buying a new house I have their experts out to make sure the system would be in working order for my family. I will continue to recommend Tri County Air Care to friends and family.

I called Tri County Air Care due to family members recommendations and good reviews. Results are I will definitely be recommending them to everyone. Amy and Heather provided excellent customer service. Thank you for having so much patience with my little to no knowledge on AC and to the team for getting the job done.

We have been using these guys for a while. Everyone one we have ever dealt with has been super friendly, extremely professional and very helpful. Recently we returned from a trip to a freezing house. Tri-County explained that the cost to repair was not worth keeping the old systems and worked with us to get us an affordable system that met our needs. During install, I would periodically check in to see how things were going. Whoever was nearby when I showed up, stopped what they were doing and explained what they were doing and how far along they were without me even asking. These guys are great and highly recommended.

We called in the morning and they said the tech would arrive between 1:00pm and 4:00pm and they sent Daniel out and he arrive on time. He was very professional and you could tell he knew what he was doing, and he paid attention to detail. He did the little things he didn’t have to do to make sure bad things didn’t happen again and ensure your a/c would would perform to the best it could. He corrected things that other companies left like seal up some cracks in the unit in the attic. He saw some tape other companies left and did not seal the attic unit and took a couple minutes and corrected it took some insulation and sealed the unit. I would definitely use this company again if the need arises and hope they send Daniel back. Great job Daniel thanks a bunch.

Dave

We called Tri County Air Care for the first time this morning and were pleased that they were able to work us into their schedule today. The technician, Terry McCullough was very professional. He called to let us know he was coming, diagnosed our A/C problem quickly and had it repaired within 30 minutes (without trying to talk us into repairs we didn't need). We are excited to have a company that we can confidently recommend to our friends & family.

Called Tri County Air Care when our A/C stopped cooling and was freezing up. They were out in just a couple hours to fix. Turned out to be nothing serious, just low freon. Chris, the tech that took care of us was by far one of the most thorough, polite and well manner service men we have ever had in our home. He checked EVERYTHING that could be wrong, and was not rushed. He seemed very dedicated to customer service and was an absolute pleasure to deal with. Also very affordable. I will definitely be referring friends and family.

I have been dealing with Tri County Air Care since they replaced my system a few years ago. From the first encounter I was comfortable. I haven't used anyone since. They perform my semi-annual maintenance and answer any questions I have. Great value and wonderful service and I genuinely enjoy the people that I deal with. I get calls all the time from other vendors offering their services, but I will not switch.

Tri County has taken care of my parents for many years. So when it came time for me to change my ac care to another company I gave them a shot. They had someone out right away and the tech was fast and efficient. I’ve not had any trouble since. But I’ve had them out to do maintenance work and they have done a wonderful job. I don’t usually take time to sign in online to give recommendations but my parents have been happy with them and now we are to. From the office mgr to the owners to the tech that’s taking care of us they have been very professional and the prices have been responsible.

Talk about top notch service in every single way!!!! Our AC went out and needed replaced. We got two different estimates and called Tri county for a third. Wish I would have called them first!!! Brian was here within an hour and gave me a no BS estimate for what I needed. He had a crew here two days later and installed a new complete system!! They were efficient, professional, and knowledgeable! Heather in the office went above and beyond to care of everything on the phone quickly and efficiently...super sweet and so so helpful!!!!

We had a terrible experience with Tri County Air. They diagnosed the issue with our AC incorrectly and we waited 7 days for a part that was backordered that we didn't even need. They were unhelpful in trying to escalate the issue to Lennox. One woman hung up on my husband and another told me I needed to call Lennox myself and complain. This is the company that we paid to install our units (that were still under warranty) and paid an ongoing service fee for checkups. We called another AC company and they had our AC fixed in 24 hours.