Reviews of local pros in Anna, Texas

Thank goodness my neighbor recommended these guys. We were in a bind and needed help They promptly out, fixed the problem at a reasonable price and clearly explained what we will need in the near future... They were very professional , courteous, nice and will definitely be our new A/C family for Life!! Thank you Tri-County Heat & Air.

I highly recommend! Great company, from the front office to the techs that came out very professional, knowledgeable and friendly.

As another reviewer posted: " I hope I won't need their services anytime soon when the time comes that I do I will not hesitate to call on them again"

Thank you Heather, Terry and Sammy!

Tri-County always gives us straight answers and no B.S. price games. They are very knowledgeable and walk us thru the problems and repair options on our Rental Properties as well as our personal homes. Their Spring and Fall check ups have caught numerous problems early and saved us money in the end. We are very glad we found them.
Cheryl Craig
A Beautiful Home LP

Over the past 20 years we have dealt with a number of Heating & Air companies in the DFW area. The companies we have used range from decent to downright awful. I feel like we have now struck gold in finding Tri County Air Care (If we understand it correctly, the company was formerly known as Tri County Heat & Air, but adopted the current name after merging with another company). In our opinion Tri County Air Care is an exceptional company. We recently replaced all three of our Heating and AC units with more efficient, high-tech systems, and in the process we got to meet most of the individuals working for the company. From the friendly ladies who answer the phones all the way to the owners of the company, we have found everyone to be courteous, friendly, professional, competent and genuinely concerned about our problems. They are extremely responsive, which is very important in the hot Texas summers, and they take calls on the weekends which many companies do not. We don’t know if their prices are the lowest around, but they are definitely fair and reasonable and lower than several we have used. They are concerned about cost to the customer and customer service, and they have shown that they will come back promptly to resolve any problems. Highly recommended if you are in their service area.

Very unprofessional. The company was very prompt in answer emails and scheduling a technician to come out. However, during our interactions the company never stated their fees or labor costs, so we did not realize the estimate/initial evaluation was a cost we had to pay. When the technician came out and identified the issue, he shocked us on the bill for the visit in addition to a 30 minute labor cost to identify that the electrical panel was the issue. It's very unprofessional without communicating your company's cost structure and give them a bill afterwards. We will not be using this company again and would highly suggest others to be weary of this tactic.

I don't normally write reviews, however if you're like me and research a subject into the ground prior to making an educated decision, then this review will assist you with making the correct decision when discerning what HVAC contractor to use for your largest investment (your home). i apologize in advance if this review is too long. My wife and I purchased a Lennox complete system on our previous home and our utility bill dropped from $600/mo to less $240/mo. No kidding! So when our current HVAC system gave up the ghost, we wanted to go back with the same unit. We went to the Lennox website and there were 3 contractors listed in our area (we are in a very rural area). We chose Tri County Air Care due to the reviews (which is why I feel compelled to write this review). I spoke with Kevin and he personally came to our home and designed a system custom to our needs. Now I have to say here, I was asking for a more expensive unit and Kevin was so honest to NOT sell me a unit that we didn't need. I'm not kidding! Where do you find a business owner who has so much integrity that he takes the time to explain what we need and not over charge you! Our system was installed on May 20th and am just now writing this review just to make sure the system is running as it should. My wife sets the thermostat at 72F in both the living and Master which almost freezes me out and our utility bill has not exceeded $152! With two units running (one 5 ton and one 3 ton)!!!! The Lennox units cost a bit more, but your R.O.I. is reduced due to the extremely low utility bill. And you won't regret hiring Tri County Air Care. Believe me, my brother and my Dad are both HVAC contractors (they live in Louisiana which is why they didn't install my system) and I had them review the quote prior to our purchase. Anyway, I hope this helps someone with a decision to purchase the Lennox XP variable speed units AND Try County Air Care to install them. Give Kevin a call and he'll take good care of you.

My AC was running but no cold air was coming out. Kevin from Tri County came out and knew immediately what was wrong. He ordered the part and Danial came out and installed it. All of this was done in a matter of hours. Both men were wearing masks and shoe coverings. They were the best!! They explained exactly what was wrong and got the job done. Cold air at last!!!😊

Great service to trouble-shoot our system when we had problems with AC humidity control on our Lennox. Knowledgeable, courteous, and efficient, as well as helpful and patient to give us extra information to help us be more informed about our system. We are looking forward to having their annual service to keep our system in top shape.

Needed help with our new construction home. Trevor came out and did a fantastic job. Outlined all the options and trying to help save ME money. Signed up for a great service agreement. Outstanding service at a great price!

These guys are great. I own several rental properties and they take care of them all. They always do a great job and go above and beyond. Of all the contractors that I have ever dealt with, and I have dealt with quite a few because of my rental properties, these guys have the most integrity and honest.

If I could give higher review I would! They took excellent care of us. Rodolfo is the best. He took the time and explained everything to us, quoted us fairly, and was so kind and courteous. We are slightly rural and they came out the same day when no one else would. Thank you again!

Our nest was not hooked up correctly (by a different technician/company) so we called Tri County Air because we thought maybe something went wrong with our HVAC system. Sammy Stokes was our technician. He assessed our entire situation and corrected the the issue while explaining everything along the way. We were so impressed by his level of knowledge and care for our home. Since we are still under a COVID-19 restrictions, he came in with a mask on and covered his boots before walking through our home, which we greatly appreciated.

Thank you for helping us feel cool as we head into a hot summer!

We called after seeing 2 of their representatives at our neighbors house and they were very responsive and came out the same day. Once he finished at our house, the technician went over assist the others. Teamwork on a Friday night. Awesome!

Tri County Aire Care was a really great company to work with. Very knowledgeable when I asked questions and explained it in terms I could easily understand. They came out the same day I called them and didn't try to sell me things I didn't need like other companies.

At 4pm on a Friday our ac output went from really cool to over 90 degrees. By 6pm Rene was onsite and handled the issue promptly and professionally. This was my first time using Tri County and though I hope I won't need their services anytime soon when the time comes that I do I will not hesitate to call on them again.

Tri County Air is an outstanding company! I have used them for several years. They are always very responsive and prompt when called. They are very thorough and their rates are fair and reasonable.
I highly recommend Tri County Air Care.

If your looking for an A/C company you can trust and who will do the work right, look no further than Tri County Air. They have replaced systems in two houses for me and all were completed with exceptional care. Thank you Tri County Air for making my life a little easier.

We have had the most uncomfortable environment inside our house this year. My wife called Tri County Air and made an appointment. The system was so frozen Randal couldn’t even troubleshoot. He sets another appointment for a few hours so the system could thaw out. Daniel showed up and was just as concerned with our downstairs unit as he was with the problem unit, upstairs. My poor children have been living in bedrooms up to 86 degrees for too long. Daniel serviced up both systems and ensured that the readings were within parameters. It’s a different house now and our units are actually cycling off and on during the heat of the day!!! Thank you!!!!

Daniel was amazing to work with! Patient and knowledgeable! Daniel displayed calmness and wisdom under pressure. He worked with integrity and was able to fix our AC. WIth triple digit days he is defour families HERO!

LIFESAVERS! That is what the entire team at Tri County Air Care mean to me. They have been maintaining my heating and air conditioning unit for about six years now. As luck would have it on a Friday at 5:02 pm, I notice my air conditioner is not cooling as it should be. I give Heather a call and she gets a service technician out within the hour. Brian was fantastic! Took care of my cooling problems quickly and professionally! I can't thank ya'll enough! Highly recommend you to everyone! Keep up the great service. Much appreciated!!

This company really cares about its customers. My A/C went out on me and Tri-County Heat & Air was recommended by a friend. They came out to the house and put in a brand new Lennox unit inside and outside. My electric bill dropped by 20-25% since then and could not be happier! The staff their is very professional and they feel like family to me ever since. The prices are reasonable and they do back up their word on their work. I have already recommended my neighbors to them a couple of times for their A/C's.