Plumbing reviews in Arlington, Texas

Called answered phone, explained problem and was told Master plumber on the way. Master plumber called and said he didn’t have the right tools to chip away concrete. I told him ok and to call main office and let them know. Master plumber called me 10 mins later and said he forgot he does have one on truck and said he would be here in 30 min. Hour later I call him back and he says he is driving to Home Depot’s... yes plural to get Gas for his cutting torch and will call me back Another 45 mins and said he cannot do the job.

What a joke. Stay away if you have an emergency and don’t want to waste your time!!

Please don’t call this company. I had a simple clog in my main sewer, and was told there were tree roots growing into the pipes (they did not send a camera or anything, just “looked down there”). They told me I couldn’t use my washing machine, dishwasher, kitchen faucet or bathroom. They told me they needed to replace the pipes and quoted me a whopping $6500. Next, I was charged $375. They cleared the clog and left, warning me it would back up again if I didn’t take swift action.
Next day I call root o rooter, they sent a camera down the main and saw no roots what so ever. In fact, NOTHING else needed to be done. There was no reason to stop using the kitchen or appliances, other than putting pressure on me to hire them. They saw a mom alone with two kids and decided to prey on her! These people are total scammers, please don’t call them.

I called them on the weekend for a clogged drain. They sent out an almost apprentice who could do nothing but
1. complain about the design of the plumbing in my home.
2. At one stage attempt to convince me it was the toilet's fault, and that he should remove it to prove his point.
3. Curse and complain constantly.

He left without fixing anything, including not replacing the toilet he removed. Had I known '24-hour plumbing' would be so monumentally incompetent, I would have probably paid them NOT to come. There are plenty of professional plumbers around. No matter what the problem, it's worth waiting until they're open.

*****Edit
The plumber you sent was an apprentice, who had only been an apprentice for TWO DAYS.
His apprenticeship agreement was laying in the front seat of the van, dated two days before.
The problem was an inoperative sump pump. I didn't even know the house had one (just bought it), and the plumber I called after you figured it out in about 10 minutes.

You got paid by the home warranty company.

I’m not sure if this listing is a scam, or if this company is just extremely unreliable. We called for an emergency with our sewer line. Our house was actively flooding with sewage. I was told that someone could be at our house in 2-3 hours. Hours later no one called, no one showed up. I tried calling back for an update and was told by the representative that he would get an ETA from the technician and call me back, and I never heard back. On further review, the Google phone # listed is different than the # on the company’s website. I would not recommend trusting this company with your needs.

I have a property in Arlington and I was on vacation and called 24 hour plumbing they came out and fixed the toilet apparently someone had broken it while we were away did a great job

These guys did an amazing job. John sent Mike to do a reroute on a slab leak and he rerouted through the attic with insulated uponor pex and also did more rerouting because we had additional leaks on other water lines . He did the job quickly and WAY CHEAPER then the other plumbing companies. There price was like three times what I paid 24 hours plumbing. THANK YOU JOHN AND MIKE THANK YOU

I've called several plumbers, and everyone was telling me I needed to replace this water heater, 24 hour plumbing came out and found the issue and repaired it without having to replace my water heater and saving me lots of money. Thank you so much amigos

We had been out of the country and came back to find that our home had a leak. We couldn’t find where it was coming from. All we saw was the puddle of water. I called this company because it was the one that was able to come out that day. We were hesitant because of the low rating but we gave it a shot. And it turned out pretty good. They quoted us before doing anything and given all the work needed to be done to not only find the leak with their cameras that go in the sewer line, but the manner in which to access it and make the repairs. Our experience was good and will definitely use the again.
We received excellent service from 24 hour plumbing.

We weren't sure what to do about what seemed to be a leak in our plumbing. We called 24 hour, and we're so glad we did. They responded quickly and were able to find the leak within 48 hours from our initial call. Everything is resolved now and at a decent price. Amazing service. Definitely recommend.

I had a broken part in my hand when I walked in. I tried to google it or youtube it but I couldn't figure out what I needed for the bathtub. I brought it in, they immediately got me what I needed. The guy at the register(I think he was the manager) even took time to explain how it works. 10/10 will come back here instead of a big box store.

The knowledge of this guy helps me to go forward in my job every time I come.Jose Gutierrez

What you need when you need it

Using them for years

Good guys, good service.

Smart countermen, always have what I need

Great place with a knowledgeable staff!

Always has what we need good prices

I usually don't give 1 star ratings but.... Terrible customer service. Not coming back to this location. Thanks.

Very helpful and knowledgable staff!

TERRY AND THE GUYS ALWAYS HELPFUL AND KNOWLEDGEABLE ABOUT ALL THE PRODUCTS AVAILABLE FOR ANY PLUMBING ISSUE...
THANKS GUYS

It would be nice if they answered their phone. All you get is "Memory mailbox is full".