Plumbing reviews in Arlington, Texas

Quick and easy experience. No one wants to call a plumber but this was as good as it gets. The plumber Jonathan came out and found and explained the problem and the cost which was very reasonable. He made the repairs and it looks as good as new. Thank you Benjamin Franklin Plumbing.

I use Benjamin Franklin today for the first time and they were excellent. It was very easy to make an appointment. The technician was on time and he did a great job and I got to use their end of the year discount so it was a free visit and I got money off my service. He also was kind enough to give me the name of a contractor for future work.

Johnathan did an excellent job period. He was very effective and efficient. I really appreciate him taking care of the work and getting it done in a timely manner.

Thanks again!

Gio Garcia was very professional and courteous. Arrive promptly and was able to diagnose and fix the issue with our hot water heater. He explained everything and also made me aware of some potential future issues and how to correct those if we choose to do upgrades at a later time. We recently had other work done be Benjamin Franklin plumbing and although it was a different technician, we got the same great service we’ve come to expect! Thanks Gio and the rest of the folks a Benjamin Franklin!

Chris, Dylan and Mike were like a dream team. These guys were nothing short of amazing. I have an autistic son who asks alot of questions and they were so gentle and sweet with him in answering all his question. Benjamin Franklin will forever have my business. 10/10 recommend! Thank you Benjamin Franklin for the great first time customer experience.

Hunter showed up on time and ready to get to work. He provided a prompt quote to perform the work I requested. He began working as soon as I approved the pricing quoted. He finished the job in a very reasonable timeframe with no leaks and the toilet working properly. I would recommend Benjamin Franklin based on the results.

Nick Fontenot is without a doubt the best plumber we’ve ever had over the past 40+ years. And on top of that an even better person. We 100% trust his judgment & skill to execute. Highly recommend!

Our tech was awesome and honest. It was an easy fix but I wouldn’t have known the difference, he could have told me anything. Very thankful and highly recommend these guys.

The Benjamin Franklin team did a great job. Very clear communication and options for the solution to my hot water slab leak. Competitive pricing. Incredible customer service. Quick and efficient work. Even after the work was complete, I had a concern and was able to connect immediately with Nick (even on a Friday night!). A team member stopped by on the way to another job to confirm that the job was complete!

Alie Joseph did a great job repairing our outdoor hose bib today. He was friendly and competent. We got a 2 year warranty on parts and labor and the price was reasonable. He came out the same day we called, which was great.

So I used Benjamin Franklin plumbing when I first moved into my house years ago and they were great. But today the customer service was unreal. Athens not only diagnosed the problem quickly, he also went through every possible option for getting the fix I needed. He walked me through everything step by step, gave wonderful insight, but didn't make me feel obligated to commit to anything right away like other plumbers/technicians I've worked with. He is clearly invested into doing what's best for the homeowner, but was also realistic about expectations and understanding of the realities people face when they suddenly have an unexpected large expense. 10/10 would work with Athens again.

I had a cook top installed and I smelled a faint smell of gas and called Atmos gas company (first mistake) they came out and said my cook top lines needed tightened but stated when they cut it off at the stove my gas was still going so they turned my gas off in my entire house stating that I had a leak without having me turn off my appliances including my heat. This was 12/23 right before Christmas and took my meter which meant I had to get a leak inspection from a licensed plumber and a city inspection which is very costly. I couldn’t get anyone to come out due to the holidays and the earliest I could get someone was 12/31 which was Swat plumbing (do not recommend) and they was trying to charge an ungodly amount and what they described needed to be done for a leak inspection was not what I googled and said it would take 4 to 6 hours(not true) but I prayed about it and called Benjamin Franklin plumbing the lady said she could get somebody out TODAY!! When I tell you ATHENS CLINKSCALE IS AN ANGEL I mean it, he not only fixed my issue he calls with me and spoke with Atmos (Gas company) and explained that the technician that came out did not diagnose the gas issue properly and that I should not be charged for a permit and convinced them to turn my gas back on that night within an hour I was up an running. In today’s society you don’t find honest companies like this or customer service. This was NEW YEARS EVE! and he did try to price gouge me or get over this company is definitely a HIGHLY RECOMMEND!!!! and Athen is definitely a great asset to any company!

A friend referred me to Benjamin Franklin Plumbing after some frustrating experience with some other company. The highlights of my experience was working with their technician called Athens.
He was very friendly, professional and you could tell that he knew his job.
What impressed me the most about him is his integrity. He did not try to upsell you but he recommended the most practical solution to your problem. Its a rare quality these days. I will recommend this company at any time if you have a plumbing issue

As soon as I called, Ben and his team didn’t hesitate to come and help me out with my plumbing issues. They’re very knowledgeable in their trade, transparent and affordable with pricing while not sacrificing quality. After a thorough diagnostic of my pipes under the home, Ben concluded the waste line to the city sewer was completely infested from tree roots in my front yard and knew it needed to be replaced. Throughout the job, they gave prompt updates over the phone and finished timely with minimal delay to my water usage. I appreciate there professionalism and will definitely be contacting them for future repairs.

Mades plumbing did a fantastic job identifying the issue and solving it. Very professional and detail oriented. They even provided a drain video to show me what was going on and recommended a future service to help prevent the problem from happening repeatedly. Thank you!

Fast, same day service, no BS, and fair pricing. Would use them again.

We have used Made's Plumbing several times for different issues. Ben always goes above and beyond and his prices are reasonable. I will continue to use him for our plumbing needs.

To All Those looking for an efficient, reliable, & on time company, Made's Plumbing was my answer. They answered all my worries and questions quickly and resolved the unexpected issues that came along in such a professional way I am truly thankful I chose them. My issue turned out to be a gas leak, but will call Made's first when I face any household issue. Ben kept me informed, explained along the way, and was quick to respond. Thank you for your hard work! Neysa Hodgson

Speedy same day service to replace my water heater. Very knowledgeable and professional.

Quick responsive professional response and communication. Sent photos, provided clear explanation.

Found Made’s Plumbing on Reddit and had a great experience with them. I was able to book the appointment online super easy and they work late enough that it helped with my work schedule. Super affordable and fast. I will definitely be calling them again for any plumbing services I need.